Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... Toon meer
Locatie
Wijzig locatieUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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Lees wat reviewers zeggen
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... Toon meer
Bedrijf heeft geantwoord
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Verenigd Koninkrijk
4,9
Uitstekend
975 reviews
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Very nice shop with very helpful staff member
Very nice shop with an abundance of choices. Salesman was particularly informative explaining how to store and maintain the item I had purchased (which was an expensive wood chopping block). Very satisfied and would purchase there again.
17 april 2026
Antwoord van ProCook - Dalton Park
We're delighted you found our shop nice with an abundance of choices. It's great to know the salesperson was informative explaining how to maintain your wood chopping block. We appreciate your satisfaction and hope to see you again.
Antwoord van ProCook - Dalton Park
We appreciate you letting us know our staff was nice; it means a lot to our team that everything went well.
Very helpful staff
20 april 2026
Antwoord van ProCook - Dalton Park
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Antwoord van ProCook - Dalton Park
We appreciate you letting us know that our staff was helpful, and you found the products you wanted!
Staff very helpful explaining about the…
Staff very helpful explaining about the products and what was on sale.
They packed my products in a bag and put them in the back so I could do more shopping.
Also got some good advice to dispose of kitchen knives
18 april 2026
Friendly and efficient service
Friendly and efficient service. No ‘hard selling’ and well laid-out store.
18 april 2026
Excellent service from young lady in…
Excellent service from young lady in shop ordered for home delivery bank holiday weekend and they still arrived the following day
6 april 2026
Helpful advice for non-stick baking
The shop assistants were very nice and helpful in advising us on non-stick baking trays.
13 april 2026
Happy shopping experience Attentive staff who were prepared to…
Attentive staff who were prepared to chat and explain the different options available with the pros & cons of each option
13 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you sharing that our staff was helpful and our products were good and fairly priced; it means a lot to our team.
Very helpful staff
6 april 2026
Great shop. A must visit.
Great shop, great kitchen wear, and great customer service 10/10
6 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop and customer service.
Very organised well presented shop…
Very organised well presented shop lovely staff very helpful 👍
9 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy you found our shop organized, well-presented, and our staff helpful.
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very helpful staff
Very helpful staff, made us very welcome. Excellent range of products.
3 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you felt welcome and enjoyed our product range.
Purchase of a set of Pans
Able to browse without anyone bothering you
Help readily available when needed and the member of staff who dealt with my purchase worked out the best deal with discounts
Very happy with service
3 april 2026
Antwoord van ProCook - Dalton Park
We're happy to hear that you were able to browse without feeling bothered and that help was readily available. It's great to know you were very happy with the service and the deal you received!
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and talked you through everything.
Thank very much for excellent customer…
Thank very much for excellent customer service.
31 maart 2026
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