Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... Toon meer
Locatie
Wijzig locatieUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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Lees wat reviewers zeggen
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... Toon meer
Bedrijf heeft geantwoord
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Verenigd Koninkrijk
4,9
Uitstekend
974 reviews
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Antwoord van ProCook - Dalton Park
We appreciate your kind words.
Recently bought quite a few pans and…
Recently bought quite a few pans and things for our new kitchen. the staff have been very good with advice and good with our dog who came along. very pleased with everything so far
12 mei 2026
Antwoord van ProCook - Dalton Park
We're so pleased to hear you're happy with your new kitchen items and our team's helpful advice. It's wonderful that your dog felt welcome too! Thank you for your kind feedback.
The assistant that dealt with my…
The assistant that dealt with my purchase was very helpful.
7 mei 2026
Antwoord van ProCook - Dalton Park
We appreciate you letting us know our assistant was very helpful with your purchase.
Service was very good
6 mei 2026
Antwoord van ProCook - Dalton Park
We are glad you enjoyed our service. Thank you for your positive feedback.
Sufficient efficient staff for a good…
Sufficient efficient staff for a good shopper experience
9 mei 2026
Antwoord van ProCook - Dalton Park
We're glad our staff provided a good shopping experience.
Excellent information and advice from…
Excellent information and advice from staff. Very good product purchased.
7 mei 2026
Antwoord van ProCook - Dalton Park
We appreciate you sharing that our staff provided excellent information and advice, and that you purchased a very good product!
The shop was quiet staff very helpful…
The shop was quiet staff very helpful showed me and demonstrated what i was looking for and mead a sale.
7 mei 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to share your experience! We're so happy to hear our staff was helpful and demonstrated what you needed.
Antwoord van ProCook - Dalton Park
We appreciate you letting us know our staff was friendly, attentive, and knowledgeable; it means a lot to our team.
Antwoord van ProCook - Dalton Park
We are so glad you enjoyed our service!
Friendly staff and very helpful
6 mei 2026
Antwoord van ProCook - Dalton Park
We appreciate your kind words about our staff.
Exceptional customer service
Exceptional customer service, great range of goods of excellent quality.
4 mei 2026
Antwoord van ProCook - Dalton Park
We're so pleased you found our customer service exceptional and our goods of excellent quality! Thank you for your kind words.
Good baught
The young lady was very helpful left me to walk around. Asked if I needed help i said yes she was very happy to help it was lovely to speak to someone and not a bloody self service till
29 april 2026
I found what I had been looking months…
I found what I had been looking months for. Young lady serving was polite and friendly.
28 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and liked our staff.
Good informative customer service and…
Good informative customer service and good offer on knives and a block.
27 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you sharing your feedback! We're so happy to hear that you found our customer service informative and liked our knife and block offer.
Antwoord van ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and that you had excellent service; it means a lot to our team.
Great in store exoerience
The staff member was extremely helpful, approachable and knowledgeable. This made for an effective shopping experience.
26 april 2026
Knowledgeable and helpful staff 🤩
23 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team that you had a positive experience.
Great customer support both in store…
Great customer support both in store and from
Customer services when needing a replacement. Quick and efficient.
8 april 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to share your feedback! We're happy to hear that you received great customer support and quick, efficient service.
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