Protyre Autocare - Exeter-Sowton Reviews 

769
TrustScore 4.5 uit 5

4,7

Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB


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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Customer Service - Awful, overly polite on welcome but then keep you waiting for an hour even after booking a time slot. Walk ins and trade seem to take priority. Actual Tyre Fitter - Superb, fri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Verenigd Koninkrijk

  • 01392360022

4,7

Uitstekend

TrustScore 4.5 uit 5

769 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(769)

33.675 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

seems reasonably priced but twice now…

edit 12-2-26 The manager called me quickly after this review and i took the car back in where they sorted the tyre for me. If you do have an issue it’s worth giving them a call or going back as they will try to sort it :)

seems reasonably priced but twice now i have come in, and left with my tyres slowely deflating for unknown reason

6 februari 2026
Logo Protyre Autocare - Exeter-Sowton

Antwoord van Protyre Autocare - Exeter-Sowton

Dear Charlii ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, polite and professional. Prompt attention to my puncture. Advice given regarding tyres, but no pushy sales technique!

2 februari 2026
Beoordeeld met 3 van de 5 sterren

Tyre

Friendly enough member of staff at the counter however the tyre was booked in for 11 to be told end of day it would be ready when the the wheel I had taken off car due to pothole puncture so didn’t even need taking off car I then stated I needed to pick up children from school so then it would be ready at 2 no explanation given for why such a time taken for one wheel not even on a car

29 januari 2026
Logo Protyre Autocare - Exeter-Sowton

Antwoord van Protyre Autocare - Exeter-Sowton

Dear Jonathan Frost ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

I recently had 2 tyre fitted to car

I recently had 2 tyre fitted to car. The service was brilliant and the staff were excellent. Very welcoming and got my car ready in no time. I will definitely be using Protyre again. 5 star service

28 januari 2026
Beoordeeld met 4 van de 5 sterren

1.5 hrs to fit two tyres

Only thing that let them down slightly was how long it took from the moment my car was driven into the garage( this was also a booked appointment) by a chap to which I assume meant he was starting to fit my two front tyres . That all , two front tyres , it took roughly best part of 1.5hrs !! Luckily I wasn’t in a rush , all staff were very professional and welcoming .

23 januari 2026
Beoordeeld met 5 van de 5 sterren

Hassle free fix

My first ever pothole puncture in over 40 years of driving!
Protyre are near my workplace and were professional from the start, giving me a good price for one tyre & getting over a problem with my locking wheel nut key.
All sorted smoothly, a great service.

21 januari 2026
Beoordeeld met 3 van de 5 sterren

Refused my NHS discount code even…

Refused my NHS discount code even though it is accepted normally

19 september 2025
Logo Protyre Autocare - Exeter-Sowton

Antwoord van Protyre Autocare - Exeter-Sowton

Dear Customer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Protyre

Protyre, Sowton, are nice and easy to deal with.
Staff are friendly and professional.

19 januari 2026
Beoordeeld met 4 van de 5 sterren

good service

good service. A bit of a wait beyond the booked time, but not too bad.
willing to hold a previous price from a purchase six months ago which was a plus.

19 januari 2026
Beoordeeld met 1 van de 5 sterren

Unhappy

Had four new tyres fitted to my car which was great initially. Went to go out in it a couple days later to find both front tyres are flat. Tried pumping them up & could hear the air leaking out. They hadn't been sealed properly. Had to take both wheels off the car to get them back to protyre the following day. Dropped them off in the morning & was told to pick them up at lunch time. Upon arrival, the wheels had not moved & was told there's nothing wrong with them. The central manager came out with some solution & squirted it on the tyres to find they were both leaking on the inside bead. Customer service was shocking, no apology, then had to wait another 1 & half hours before they were done. I will not be using this garage again.

12 januari 2026
Logo Protyre Autocare - Exeter-Sowton

Antwoord van Protyre Autocare - Exeter-Sowton

Dear Donna,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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