Protyre Ipswich has given excellent service for the last 14 years, it's changed names and some staff members over that time but they still are my favorite and trusted service center.
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Lees wat reviewers zeggen
Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... Toon meer
Bedrijf heeft geantwoord
Booked online, this is a garage I used when running my own car many years ago before bing spoiled with a company motor - now serving my daughters car and can safely say the service and friendly staff... Toon meer
Bedrijf heeft geantwoord
Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Ipswich
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, Verenigd Koninkrijk
- 01473 723325
4,6
Uitstekend
1K reviews
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Protyre Ipswich honest & trustworthy
Protyre Ipswich has given excellent service for the last 14 years, it's changed names and some staff members over that time but they still are my favorite and trusted service center.
7 september 2026
Close to where I live,easy to book on…
Close to where I live,easy to book on line,with discount,no delays in work,friendly staff
7 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Honest and professional
Honest and professional. Would recommend and will definitely return next year for service and MOT.
2 september 2026
Antwoord van Protyre Autocare - Ipswich
Hello,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Ipswich have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
My car went right in on time ,and was…
My car went right in on time ,and was ready and Passed within the hour ,no waiting around brilliant .
31 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Hazel,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Yvonne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked online
Booked online, this is a garage I used when running my own car many years ago before bing spoiled with a company motor - now serving my daughters car and can safely say the service and friendly staff are just I recall - thank you
26 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Told me that my air conditioning…
Told me that my air conditioning compressor was at fault but the totally missed the leak in the condenser, still took my money though which is very unacceptable, and bordering on fraud.
15 mei 2026
Antwoord van Protyre Autocare - Ipswich
Dear Damian,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Excellent work and staff
21 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Ms Danda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book MOT online
Easy to book MOT online, great, quick customer service, polite and thorough.
19 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Rachel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and a great job done
19 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I took my daughters car to have the air…
I took my daughters car to have the air con regassed. I was done on time and in a professional manner. The chap on reception was friendly and helpful.
Really happy with the service I received.
5 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff has very responsive and…
Staff has very responsive and supportive. I am happy with their services and hospitality with customers.
5 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Sateesh,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I’ve used this garage for around 18…
I’ve used this garage for around 18 years, but unfortunately this experience has completely changed my view of them.
I took my vehicle in for a service, and the sump plug was not leaking beforehand. Despite the recommendation to fit a new plug, the old one was refitted after the service. It subsequently started leaking, and rather than replacing it immediately, they attempted to tighten it further. When that didn’t resolve the problem, a new sump plug was eventually fitted — only for the leak to become even worse.
I was then told that the thread in the sump pan had been damaged and that the entire sump pan would need replacing.
When I collected the vehicle and raised my concerns, the manager dismissed my complaint, stating that the sump plug was positioned to the side of the engine and that they would not have touched the sump pan during the service. Given the sequence of events, I found this explanation extremely difficult to accept.
After 18 years of using this garage, I’m very disappointed to say that I will not be returning. Trust and confidence are important when leaving your vehicle with a garage, and unfortunately mine has been completely lost.
I would strongly recommend that anyone considering using this garage thinks carefully and gets a second opinion. It’s a great shame to see how far the service has declined over the years.
10 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Dear Mark Webster,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and friendly from my…
Very efficient and friendly from my initial visit to fitting 3 new tyres at a v good price
5 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Andrea,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
communicated through out and checked…
communicated through out and checked before doing any extra works required
29 juli 2026
Groupon Air Con Gas
Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold air con again.
3 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Mrs Mini,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The booking was very easy
The booking was very easy . The staff were very nice delivered on time . Would highly recommend
3 augustus 2026
Antwoord van Protyre Autocare - Ipswich
Hello Mr Mathew,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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