Protyre Ipswich has given excellent service for the last 14 years, it's changed names and some staff members over that time but they still are my favorite and trusted service center.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... Toon meer
Bedrijf heeft geantwoord
Booked online, this is a garage I used when running my own car many years ago before bing spoiled with a company motor - now serving my daughters car and can safely say the service and friendly staff... Toon meer
Bedrijf heeft geantwoord
Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Ipswich
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, Verenigd Koninkrijk
- 01473 723325
4,6
Uitstekend
1K reviews
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Protyre
Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price.
Perfect thanks 👍
1 augustus 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Ipswich
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
No tact at all and unhelpful will never…
No tact at all and unhelpful will never go there again
31 juli 2026
Antwoord van Protyre Autocare - Ipswich
Dear Liem Leong,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
My MOT test was performed promptly and…
My MOT test was performed promptly and professionally. The problem causing the failure was dealt with the next working day. The staff were helpful and efficient, and the service excellent.
29 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Margaret,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air Con recharge
Air Con recharge. Was given an appointment on the day, they were ready for me when I arrived and it was done while I waited.They did a good job and were very professional. I would use them again.
29 juli 2026
Antwoord van Protyre Autocare - Ipswich
Dear Oscar Oscar,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that you were pleased with the air con recharge service and found our team at our Ipswich branch professional.
We appreciate your kind words and look forward to welcoming you back in the future.
Kind regards
Kayliegh
Customer care - Protyre
Highly recommended
The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their fast communication, I was able to get the part delivered, fitted and retested in just a few hours. Highly recommend.
29 juli 2026
Antwoord van Protyre Autocare - Ipswich
Dear Kasey Brown,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care
Antwoord van Protyre Autocare - Ipswich
Hello Cheryl,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Mr Fernando,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleased with the service I…
Very pleased with the service I received today, and the fixing of the problem. Thank you
20 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reliable and trustworthy. No nonsense service.
Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No up-selling or scare-mongering. Trustworthy. That's why I've been using Autofit/Protyre for decades with all my cars.
10 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
A professional and knowledgeable team.
Been using protyre autocare ipswich for many years. And have always received an excellent service a professional and knowledgeable team.
15 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Mr Bark,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The problem was with the original quote…
The problem was with the original quote given for the Gold Service and MOT, ~£390, extras then recommended on the day for a 4 yr old Hyundai i30 added £200 to the price, e.g. tracking, brake fluid change, engine flush, the quality of the work was good, I've been with Autofit for +35 yrs for tyres, exhausts and batteries and I was disappointed.
9 juli 2026
Antwoord van Protyre Autocare - Ipswich
Dear Donald Sloan,
Thank you for your feedback . We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Professional experience
Professional experience - informative, good recommendations and quick work.
13 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for another excellent…
Thank you for another excellent necessary work done on our car. The staff and work done is done to high standard .
I will be continuing as have done before to have our car serviced in the future , Thank you
10 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and went above and beyond…
Great service and went above and beyond to be helpful and accommodating....
8 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Mr Allen,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Online booking process was easy &…
Online booking process was easy & payment made too.
Drop off and MOT completed on time.
No issues to report and staff were helpful.
3 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Gavin,
Thank you for your wonderful feedback! We are delighted to hear that your online booking and payment process was smooth, and that your MOT was completed on time. We are also pleased that our team in centre were helpful.
Best regards,
Eddie
Customer Care - Protyre
My air conditioning is nice & cold now
My air conditioning is nice & cold now. Thank you Protyre. Keep up the good work 👍
3 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Neil,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you are happy with the air conditioning service and that it's now nice and cold. We appreciate your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
Absolutely brilliant level of service
Absolutely brilliant level of service. Booked my SLK in for an MOT at quite short notice - on a Saturday as well!
Very polite staff and even managed to wangle a small discount 😀
1 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Aliginon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air-Con Clean and Re-Gas
Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was taken in on time and work was completed within the time given. The waiting area is clean and comfortable. Would definately recommend and we will use Protyre again.
29 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Tony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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