Protyre Autocare - Middlesbrough Reviews 

904
TrustScore 4.5 uit 5

4,6

14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I had a puncture in my front tire . The gentleman on reception/ customer service desk was very helpful, friendly and professional . The repair was completed quickly but I decided to buy 2 new rear... Toon meer

Beoordeeld met 5 van de 5 sterren

A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my Air... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A very pleasant experience. Very friendly staff from the receptionist to the mechanics. Matty Brown carried out the MOT. He explained the advisories to me answering my questions. A comfortable waiting... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • 14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, Verenigd Koninkrijk

  • 01642 248100

4,6

Uitstekend

TrustScore 4.5 uit 5

904 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(904)

32.768 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I used the cannon park garage on the…

I used the cannon park garage on the 2/1/26 I then took my car back on the 3/1/26 with the car worse than I took it in it is now the 18TH OF JANUARY AND I AM STILL WAITING FOR THE COWARDLY AREA MANAGER THAT MUST BE THAT UTTERLY USELESS TO CONTACT ME SAME AS THE AREA MANAGER OBVIOUSLY THIS COMPANY HIRES INCOMPETENT IDIOTS TO DO THE WORK ON CARS WELL I WANT EITHER A AREA MANAGER OR REGINAL MANAGER TO CONTACT ME .. AND AUTOMATED SERVICE PLEASE DONT REPLY WITH PLEASE CONTACT THE CUSTOMER SERVICE CENTRE AS I HAVE ALREADY DONE THAT AND THE POOR LADY THAT ANSWER THE PHONE MUST BE SO EMBARRASSED TO KNOW THAT MANAGERS DO NOT GET IN TOUCH WITH THERE CUSTOMERS LOW LIFE THAT THEY ARE

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

MOT and Bronze service package booked…

MOT and Bronze service package booked in advance. To pass the MOT, my vehicle required one new tyre, the garage didn't have any the specific tyres available despite the website stating it did, so I had to take my vehicle to another garage for new tyres to be fitted and return for a MOT re-test. The technician doing the service ran out of oil and I was told I had to wait for euro carparts to deliver more oil to complete the service. Once done, I drove to another garage to have tyres fitted for the MOT re-test, luckily they spotted that my car was profusely leaking oil, it was with good fortune I was able to get it back to Protyre. The technician hadn't fitted the oil sump plug correctly, which again took another 30+ minutes. A service and MOT took from 09:30 - 16:30, I have made an official complsint to the head office customer service team about the lack of service, the inconvenience and the dangerous fault and despite them stating it's been referred to the area manager, I have yet to receive any correspondence.

14 januari 2026
Logo Protyre Autocare - Middlesbrough

Antwoord van Protyre Autocare - Middlesbrough

Dear Andrew Meek,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Service was great

Service was great. I will definitely be using again.

7 januari 2026
Logo Protyre Autocare - Middlesbrough

Antwoord van Protyre Autocare - Middlesbrough

Hello Mr Edwards,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Steve, Was great and fixed everything.

Steve,

Was great and fixed everything.

5 januari 2026
Logo Protyre Autocare - Middlesbrough

Antwoord van Protyre Autocare - Middlesbrough

Dear John,

We're happy to hear that everything was resolved successfully at our Middlesbrough branch!

Thank you for sharing your positive experience with us, we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Spot on!

Called as my car was struggling to start, tested battery and it needed replacing. Didn’t have at the depot but had one arrive within 15min. Fitted and away!
Great job, cheers guys!

23 december 2025
Logo Protyre Autocare - Middlesbrough

Antwoord van Protyre Autocare - Middlesbrough

Hello Lez,

We're happy to hear that we could quickly resolve your car starting issue by replacing the battery. Our team appreciates your positive feedback and is glad you were back on the road so swiftly!

Best regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff, fast easy service

29 december 2025
Logo Protyre Autocare - Middlesbrough

Antwoord van Protyre Autocare - Middlesbrough

Hello Mr Cartwright,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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