Really appreciated the thorough tyre check. Thought I had a slow puncture and needed to drive long distance. Wasn’t the case but sound advice given regarding tyre changes. I highly recommend this gar... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieMarch End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB
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Booked and paid on line for Aircon regas, £35 off with discount code. Well beat every other quote. On arrival same as usual in and out no hassle, and only down the road from home.
Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.
Bedrijf heeft geantwoord
Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Wednesfield
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, Verenigd Koninkrijk
- 01902 863614
4,5
Uitstekend
1K reviews
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prototyre is great company
prototyre is great company. but some of there branches which they told you service there mechanic had not enough experience and equipment. they just make lame excuses and eat your money. and tell we did our job. honestly they dnt know how to fix it. later only my hope of to get my back my money is prototyre costumer service. they understand my concern and refund my money. these 3 start only for costumer service and for there mechanic. 0 they are lier and Cheated to you. specially the Wednesfield branch ones.
3 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Dear Adeel Ijaz Bhatti,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
ALWAYS USED THIS COMPANY AND ALWAYS.HAD…
ALWAYS USED THIS COMPANY AND ALWAYS.HAD GOOD EXPERIENCE AND GOOD DEAL
1 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Terry,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Wednesfield
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Mot experience
Had matt do an mot, very thorough and knowledgeable, explained everything as he went along. Would definitely use again.
9 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Mr Homer,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Wednesfield
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had to have my air conditioning re…
I had to have my air conditioning re gassed and they fitted me in the next morning and it was done within 40 minutes
24 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Janet,
We're so pleased we could quickly re-gas your air conditioning! We appreciate you highlighting our prompt service and efficiency. Thank you for your kind words.
Best regards,
Eddie
Customer Care - Protyre
Great customer service
Great customer service. Always polite and very reasonable price. Will definitely recommend
3 juli 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Saz,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Top marks to Montel & the team at…
Top marks to Montel & the team at Chemix Wednesfield, who carried out MOT, Gold service & replaced 4 off Tyres with no fuss at all. I have used them for many years without a problem.
29 juni 2026
Positive!
I had a great experience with this garage. Their communication was excellent from start to finish, making the whole process straightforward and stress-free. Booking was quick and easy, and I really appreciated being able to get an appointment at short notice. Friendly, professional service throughout, and I wouldn't hesitate to use them again. Highly recommended!
23 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Malgorzata,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I find the staff always helpful honest…
I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem
Will use them again and again
22 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
15 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Dear stephen bennett,
Thank you for your review!
We’re so pleased to hear you received Great service at our Wednesfield branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
The normal friendly service that I have…
The normal friendly service that I have come to expect. I would not have used the same garage for over a decade if I had a problem 😅
8 juni 2026
Antwoord van Protyre Autocare - Wednesfield
Hello Trevor,
We would like to thank you for sharing your feedback regarding the service you received at our Wednesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Kind and helpful in stressful times
After needing to bring my car in several times over two weeks, the guys at Chemix made a stressful experience easier, they were polite, understanding, helpful and kept spirits light, will 100% use chemix in the future
19 mei 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Wednesfield
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wednesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
booked the car in for an aircon re-gas…
booked the car in for an aircon re-gas at short notice waited while it was done and drove away 40 minutes later in the ice cold air. just as a bonus there was also a 25% off discount on there website.
3 juni 2026
Bloke managing the place was really…
Bloke managing the place was really genuine and lovely, mechanic was absolutely great too and very knowledgeable. Have recently moved to the area and we have now decided that this will be our garage for any work on our cars moving forward.
3 juni 2026
Very friendly and helpful guys sorted…
Very friendly and helpful guys sorted my aircon on a very hot day. Highly recommended
29 mei 2026
Had my air con re-gassed
Booked my appointment by telephone for the following day, arrived and my cars air conditioning was completed swiftly and I was out of there with air working as it should do.
Cannot fault the garage and the job that they carried out, excellent service. Would definitely recommend to all.
22 mei 2026
Zero Stars! Poor at Everything!
If I could give zero stars i would. Booked and paid for air con regas, got an appointment time and email confirming this. Then had a phone call, after their closing time to tell me they couldn't fit me in and to call at 8.30 (my original appointment time) to rebook. Not the end of the world, I assumed it would just mean later in the day. So, I called, was on hold for over half an hour, to the point where I eventually drove up.
I was still on hold when I got there.
Went into reception to rebook, expecting to be told to return this afternoon perhaps. NO. They can't fit me in for a few days! Yet when I look on their website, I can book about 30 different slots for this appointment over the next two days.
Asked for a refund, should be simple, paid by card, just refund it back into my card, surprise surprise, no, can't do that! Got to wait 2/3 or 3/5 days for a refund! Absolute Joke!
27 mei 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Wednesfield
Dear Garath Campbell,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
They Don't Answer the PHONE!
Have not actually got as far as receiving any service from this company, as I can't get through to them on the phone. Thursday I was on hold for almost 2 hours before giving up and now been on hold for almost an hour and still no one has answered the phone!
26 mei 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Wednesfield
Dear Shergs K,
We're sorry to hear that you have not been able to get through on the phone.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Appointment on time and tyres changed…
Appointment on time and tyres changed quickly.
Friendly staff.
20 mei 2026
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