Racquet Depot UK Reviews 

This is the first time I have used Racquet Depot and they are now my first port of call going forward.

I called to enquire about a service on a Lobster Elite 5 Tennis Ball Machine the Tuesday before Easter (around 11am) and immediately received an email confirming the conversation with details on how to send the machine via UPS, their preferred carrier.

I booked the collection, and it was collected by 10am the next day, and delivered safely to Racquet Depot Thursday PM.

I received an email on Wednesday Morning after Easter (less than 2 working days) and agreed the replacement of a few parts along with the service.

Machine dispatched Wednesday PM and it will be with me Thursday.

All the people I dealt with over the phone and by email were absolutely amazing.

I've placed many an order over the years and been completely satisfied with the speed and service, especially when it comes to grommet strips for racquets, which can be a fussy nightmare trying to make sure you get the right ones. They have been there to alleviate my confusion.

Only now do I appreciate how good they are, having tried to save a few €€€ on squash strings by purchasing from a less reputable clearing house (TradeInn, may thy name be cursed) who have been stringing me along (spontaneous pun) for months now in the wake of a failed delivery. YGWYPF I think is the appropriate internet shorthand.

Brilliant customer service from start to finish. Always quick responses and updates on the status of your order. Very reasonable and fast delivery from UK to Ireland, which was hassle free with no customs etc to deal with when parcel arrived. I will use this business again in the future.

You guys and gals are the best!
My items arrived timely...exactly what I ordered.
This was my second order from Racquet Depot UK.
Both experiences have been totally positive.
I will certainly be doing business with you again
especially if you continue to stock
Gamma Ultra Cushion Contour tennis racket
replacement grips.

Great products, great fast delivery and great customer service.

I bought a knee brace from Racquet Depot UK just over a year ago. This is a Don Joy product and it helps me massively when I am doing agile sports such as badminton with my ruptured ACL. Great braces.
Recently I had an issue with the brace and I contacted Racquet Depot for help and they were swift to resolve the issue and get me back in action. Thank you so much for an excellent customer service.
Special Thanks for Victoria for her fine updates during the support and in resolving the issue.

Probably my favorite shop for tennis accessories (i.e grips and strings), most affordable gear online by far! and shipping is not bad timeframe wise (used regular royal mail option since I keep an inventory of gear just in case). Highly recommended!

I had some issues due to my ignorance of not providing the data to the customs in my country and the racket depot team promptly helped me and made all the efforts towards resolving the issue. They were very kind, very attentive quick to respond and very rapidly solved my problems. Seven stars for the customer support

Website was easy to use and delivery was very prompt.

I placed an order with Racquet Depot UK for some badminton strings and I must say the customer service I received was just exceptional. I actually ended up asking to exchange some of the strings and the process was made so easy and professional. I will most definitely order again in the future and highly recommend.

Absolutely first class customer care, and customer service, from this company! Can’t compliment or recommend them highly enough to you 👏👏

I have bought two ball machines from them over the last few years. I use them regularly and encounter some technical issues. Every time I contact them for help, they reply very quickly and offer a solution. Most recently, a software upgrade to the motherboard that they manage to turnaround very quickly so that I don't miss my usual weekend session. Highly recommended

Absolutely TOTAL BRILLIANT and PERFECT SERVICE and MERCHANDISE!
I WANTED to write this review about RACQUET DEPOT!
These people deserve the GLORY for the OUTSTANDING RESPECT that all of them are displaying in an elegant and friendly manner for their customers!
I already used their services several times (5) and each and every time they did everything in a perfect ACCURATE and PRECISE manner; These people are very well educated and trained! The correspondence with them was simple, clear and each time they found the BEST solution for me. Extremely promptly and clear answers, impeccable fast shipping, a behavior that I am honest, I did not find anywhere else in the World of tennis equipment! I used many other suppliers and all of them were well behind these people! These guys seems to me that their PURPOSE is to ensure that their CUSTOMERS are totally happy! An internet store SAFE, and RELIABLE! Absolutely AMAZING BRILLIANT team!

This company provides absolutely outstanding customer service, both in sales and especially in following up on any issues that arise.

Every query is responded to in a prompt, efficient and informative manner and invariably a satisfactory outcome is achieved.

Placed an order and within ten minutes received a phone call to clarify I had chosen the correct product, which was delivered the next morning!!!! Amazing service, which I have already recommended to many tennis friends.

The seller team is so prompt and efficient in their responses and actions. It's a joy and a breeze when I shop with Racquet Depot UK store. It always takes less than a day to fulfill my order and ordered items always met my expectations. Kuddo to the Racquet Depot UK team!

Racquet Depot were Quick to respond to my emails and supplied my ordered items in an instant thro their various shipping options available with them . I am happy to have found them on the internet and its been an awesome experience dealing with them .

Ordered one day in delivered the next, brilliant service.

Raquet Depot UK is a trustworthy & good company.

Great customer service!
Always ships fast and the customer support team always responds quickly to any inquiry.

Thanks!