Your staff is always very professional and courteous. Having this product available through Medicare is astounding and glad your company went the extra mile to make it available for patients in need... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Consitently, RA Fische Co. has provided all that my wife needs for her bladder issue, critial to her sleep which is compromised by sever obstructive Sleep Apnea. Fisher has made it possible for my wi... Toon meer
Jerilyn was an exceptional customer service representative. She took the time to listen to my concerns and worked diligently to resolve everything so my mom could receive her PureWick. Thank you so m... Toon meer
Bedrijf heeft geantwoord
Easy to navigate instruction. Ability to edit items to order. Easy approval process. Great communication on status of order. Also responded back to comments I added on what could be done better.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
Contactgegevens
5400 Atlantis Ct., 93021, Moorpark, Verenigde Staten
- (800) 525-3467
- info@rafischer.com
- www.rafischer.com
4,7
Uitstekend
246 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van RA Fischer Co.
Thank you for the kind review, Janice. We appreciate you taking the time to share your experience and we're so glad to hear our team has been helpful, polite, and responsive.
On months with 31 days
On months with 31 days, we run out of monthly supplies before refill arrives. Need to find a way to solve this in your automated system
28 mei 2026
Antwoord van RA Fischer Co.
Thank you for sharing this, Shirley. We know this can be frustrating, especially during months with 31 days, but our refill timing does have to follow Medicare's 30-day guidelines. We'll have someone from our team reach out to provide additional support.
I was assured my adddress was changed
I was assured my adddress was changed, but order went to old address.
28 mei 2026
Antwoord van RA Fischer Co.
Janelle, we're so sorry for the mix-up. It looks like your shipping address had not been updated at the time, but it has been corrected now. Please feel free to reach out at your convenience if you'd like us to confirm it with you.
Very easy to order with customer service
14 mei 2026
Antwoord van RA Fischer Co.
Thank you, Jennifer! We're so glad ordering was easy and that our customer service team was helpful.
Antwoord van RA Fischer Co.
Thank you, Christine! We're so glad the insurance process was easy and that our team provided fast, exceptional service.
Antwoord van RA Fischer Co.
Deloris, thank you for the kind feedback. We're glad our team was able to support you.
Are able to talk to the real person…
Are able to talk to the real person when you call the office. Office staff try to help you making the adjustments on your problem
12 mei 2026
Antwoord van RA Fischer Co.
Thank you, Beverly. We're glad our team has been helpful and easy to reach. We appreciate your feedback and the opportunity to assist you.
Everything has been made so easy
Everything has been made so easy! The staff is great and responsive. Ordering is simple and fast.
18 mei 2026
Antwoord van RA Fischer Co.
Thank you so much, Ann! We're so glad everything has felt easy and that our team has been helpful along the way. Thank you for taking the time to share your experience.
The service provided has been excellent…
The service provided has been excellent in every respect. Communication is exceptional. Prompt responses and dependable follow through are standard operating procedures. I have never dealt with a company that treated me better.
18 mei 2026
Antwoord van RA Fischer Co.
Thank you, Donna! We're so glad you've had such a positive experience with our team. Your kind words truly mean a lot.
Antwoord van RA Fischer Co.
Thanks, Karen! We are so glad that you had an excellent experience with our team.
The product is great quality and the…
The product is great quality and the staff is very helpful/knowledgeable when I've had questions. The refill reminder emails are timely and very user friendly.
8 mei 2026
Antwoord van RA Fischer Co.
Thank you, Mary! We are glad to hear you're happy with the product quality and that our team has been helpful whenever questions come up. We appreciate your kind feedback!
Antwoord van RA Fischer Co.
Carol, we're sorry to hear this has been frustrating. We'd really like the chance to help, so please contact our team directly and we'll do our best to resolve the issue.
Company was very easy to work with
Company was very easy to work with. My representative has been awesome with answering my questions and concerns. Communication is great.
4 mei 2026
Antwoord van RA Fischer Co.
Thank you, Annie! We are happy to hear our team has been easy to work with and able to answer your questions along the way as well. We appreciate your kind words!
Using the catheters was a learning…
Using the catheters was a learning curb, but now they’re easy to use
3 mei 2026
Antwoord van RA Fischer Co.
Thank you, Susan! We're glad the catheters are now easy to use and appreciate you sharing your experience.
Antwoord van RA Fischer Co.
Thank you, Shirley! We are glad your supplies are arriving right when you need them. Reliable service is always our goal.
Bad situation into Good
First of all we were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy. Every staff member that we have been in contact with is always so happy and nice.
The complete Purewick system is unbelievable how it helps to maintain a dry body.
6 mei 2026
Antwoord van RA Fischer Co.
We appreciate your kind words! We're so glad RA Fischer has been easy to work with and that our team has made each interaction a positive one. We're always happy to hear that the PureWick system is such a meaningful help.
I have nothing but good to say about…
I have nothing but good to say about your product
It is the same as the hospital use.
I definitely and highly recommend your product.
It is a good product as well as Customer service provided.
Thank you
4 mei 2026
Antwoord van RA Fischer Co.
Thank you for sharing this! We're happy to know the product has met your expectations and that our team has provided helpful service along the way.
Antwoord van RA Fischer Co.
Thank you, Eassree! We're so glad our team was able to provide helpful information and efficient service.
Antwoord van RA Fischer Co.
Sandra, thank you so much! We're glad our staff has been helpful and that everything has been easy for you.
on time and doing great
2 mei 2026
Antwoord van RA Fischer Co.
Thank you, Nancy! We are so glad everything arrived on time and is going well.
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