Ramonsterevents Reviews 

Event was postponed with 2 days notice as they had not organised safety certificates. We couldn’t attend the new date so requested refund, 1 month later still no refund. Ignore messages, when they do reply they ask for personal details and order number over and over. Keep asking are you sure you want a refund. I’ve asked over and over politely and been patient and considerate but they are using delay tactics and I don’t believe I’m ever getting my money back. Making me dance through hoops for my own money back! Dispute filed with bank. Such a shame they made it look great, looks like they’ve done this before under a different name.

Shocking. No monster trucks just a very expensive fair! Family ticket over £70. I feel totally ripped off.

Awful Experience. Scam company. AVOID!!

Not informed no monster trucks at the MONSTER truck event. Not told this via email before, nothing at the event to say this either. So we entered event to find this out later.

Also found their FB post after we had been saying no monster trucks but to make up for it could have a ride on the one working truck and rides all had 50p off. None of the ride operators honoured this - completely dishonest and deceptive.

Whole event seems to be less about giving customers and kids a good day out but more just about how much money they can make.

False Advertising and Setup Rigged Scam.

order#119051

Going to keep this as simple and factual as possible. I attended the Birmingham event on 16th August. The monster trucks were cancelled. I was not informed about this prior, or at the gates.

I contacted them for a refund. They refused refund on the basis that the tickets were scanned and claimed all customers were informed of the monster trucks cancellation prior. This seems to be untrue when many customers are complaining they were never informed.

Having scanned tickets isnt a basis to refuse refund, its only proof we attended. We attended on the pre-tense of monster trucks - which there wasnt. They claim that there was other activities around so we are charging you partially for this. This is a get out of jail card because that isnt the pretense as to why customers bought tickets.

I had a long back and forth with them over facebook, they just regurgitating the same generic responses without directly tackling my objections or questions.

Its like talking to a brick wall.

Let me leave you with a simple analogy;

If i sell tickets for a theme park and the rides are cancelled. I fail to inform my customers prior or at the gate. Then, my customers scan their tickets under the pre tense of a theme park as advertised. Is it fair for me to only offer them a 50% refund on the basis of there being a few other activities and stalls around when the main advertisement was theme park rides?

Please answer with a Yes or No.

This show was sold to us as a Monster Truck event which was ideal for our boy. Unfortunately no monster trucks are now attending. We 100% feel miss sold and the advertisements still show monster trucks. This is very miss leading and they just want your money and are not willing to refund you!! DO NOT BUY TICKETS

Monster truck (yes, only one) broke down the day before, conveniently! They sent out an email 7 minutes before the gates were opened and claimed it was an upgraded ticket, yes, 50p off all rides. That means only £4.50 per ride, that we weren't interested in. Not what was advertised at all. Keep well clear of these charlatans!!!

⭐ 1 STAR – Extremely disappointing experience – refund request completely ignored

I would give zero stars if Trustpilot allowed it.

I purchased tickets for RA Monster Events' Motorfest on 18 August, booking/ticket number #169221.

A major reason I purchased the tickets was the advertised monster truck attraction. RA Monster Events subsequently issued a customer update confirming that the monster truck remains out of action following a significant mechanical failure, with no confirmed date for its return, and that the format of the events would therefore be substantially changed.

I completely understand that mechanical failures can happen. What I find unacceptable is how my subsequent refund request has been handled.

I contacted RA Monster Events twice requesting a full refund because the event I purchased had materially changed. I have received absolutely no response to either email.

I have now had to send a third, formal request asking them to respond within 7 days.

I paid for an event based on what was advertised when I purchased my tickets. When a significant attraction is no longer available and the event is substantially changed, I believe customers should at the very least receive a proper response when they ask what their options are.

Instead, my emails have apparently been ignored.

That is not the level of customer service I would expect from an events company.

I am now keeping a complete record of the advertising, purchase confirmation, customer updates and all correspondence because I may have to escalate the matter through the appropriate consumer protection and payment-provider channels if RA Monster Events continues to ignore me.

My advice to anyone considering purchasing tickets: think very carefully and make sure you are comfortable with how you would be treated if the event changes.

At this stage, my experience has been extremely disappointing: a substantially changed event, a refund request and two unanswered emails.

I sincerely hope RA Monster Events eventually responds and resolves this properly, but based on my experience so far, I would not recommend purchasing tickets from them.

Booking: #169221
Purchase date: 18 August 2026

UPDATE: I will update this review if RA Monster Events eventually responds and resolves the refund.

My husband booked us tickets for the upcoming Yeovil event. Email has been sent saying their monster truck is out of action, show will still go ahead but without this aspect.
Email advises to get in touch for options.
All communication is directed to Facebook, several messages sent requesting a refund and heard nothing.
After reading other reviews I would avoid at all costs.
Giving it until Tuesday then will be reporting to Trading Standards.

Cant provide monster truck show advertised - ignoring messages for a refund. Do not buy tickets

If I could give no stars I would! Absolutely appalling company who's events aren't what they advertise, they then offer refunds and don't follow through!! It is advertised as a "monster truck event" however no monster trucks and the compensatory discount of 50p off a ride and a "free ride on a monster truck" consists of a 2 minute ride which you had to que for more than 2 hours, during which time it broke down and overheated so the whole time we were at this shambles of an event it wasn't operational at all. Funfair rides pricing was not correctly advertised so until your child was seated on the ride there was noway of knowing the costing of it! So noway of knowing if the 50p off discounted rides was even applicable!!
Hugely expensive event for basically as "Travelling funfair"!! Don't bother wasting your hard earned money!

Don’t waste your money! Went to monster fest at market rasen to find out that there was no monster truck but only after asking one of the security. Did not receive an email saying this would be the case prior to the event. It is also basically a funfair which you then have to pay £4 per ride which adds up when you have 3 children.
The stunts were ok but once you’ve seen one bike doing jumps and wheelies you’ve seen it all. Extremely over priced for what it is and luckily I managed to purchase a discounted family ticket for £33 instead of £75!! We left after a couple of hours and went to the local ice cream parlour down the road instead which was much better!

Extremely disappointing and feel completely ripped off!

We attended this event specifically to see the monster trucks, which was the main reason we purchased tickets. Unfortunately, the monster trucks were not there.

What makes this even more disappointing is that we received no notification before attending that the monster trucks would not be appearing. Had we been told in advance, we absolutely would not have attended.

There was also no clear indication when we arrived that the advertised monster trucks were not going to be there. We therefore travelled to and paid for an event based on what was advertised, only to find that the main attraction was missing.

To make matters worse, the funfair was ridiculously overpriced, with rides costing around £4–£6 per ride.

Considering what we had already paid for the event, the additional costs made the whole experience feel incredibly poor value for money.

We left feeling extremely disappointed and completely ripped off.

We have since requested a refund, but this has been refused on the basis that we attended the event. This completely misses the point. We attended because we had not been informed beforehand that the monster trucks would not be there. Had we been told, we would never have travelled to or attended.

We are still currently trying to get our money back, despite explaining the circumstances and why we would not have attended had we been properly informed.

If a major advertised attraction is cancelled, customers should be clearly informed before they travel, giving them the opportunity to decide whether they still want to attend.

Overall, an extremely disappointing experience, poor value for money and very frustrating customer service afterwards. We would not recommend RA Monster Truck Events and will not be purchasing tickets from them again.

Booked to see Monster Trucks. Got an email from them shortly before the event saying that the monster trucks would not be there as they were broken. No refund. No answers to multi emails I sent. Complete silence and they just ignored us. Terrible customer service.

Scam company. Following all the negative feedback in the fact their monster truck motor show doesn't actually involve monster trucks (the company who actually owns the trucks has pulled out of all events from these scammers) it's been rebranded as a motor fest.

No refunds forthcoming for those who paid for a monster truck event expecting to see monster trucks at a monster truck fest (cue Jurassic park moment Jeff G).

Despite contacting in all ways possible, completely ignored. Thankfully my bank has completed a chargeback and will deal with these scammers directly. I urge anyone else without success to do the same.

Now they've deleted all comments on every Facebook post and turned comments off. No mention of the extortionate prices for food and what is essentially a fun fair in a field.

Shame on you, disappointing kids like this.

Still failing to offer a refund. Scammers ripping off families. Absolutely disgusting

This is effectively a scam be it deliberate or not.
You pay to enter and upon arrival no one will check your ticket. Cost of entry £75 for a family ticket.

At this point you have paid to enter a fun fair that is like a typical fun fair you get free entry on. All rides are charged so they have the cheek to charge you more money when the kids want to go on a ride.
Now the main event was a guy on motorbike done a couple of wheelies wow . I’ve seen better from the local youths wizzing about.

No there is no mister truck show it’s just a field with no stage or set up so you can’t even see anything, not that there was anything to see as no monster trucks were working.

Beware don’t be fooled this is no show it’s a ruse to get you in and fleece more money out of you.

What a load of horse manure.

Scam . Stay away .

We have not been to the event and won't be attending since the only reason we were going is for a monster truck that won't be there, have tried to contact the organisers for a refund but have been blanked for 3 days straight, pretty laughable that they're still advertising the monster truck on the booking site even though they can't provide that, very sharp business practices..

Anyhow, I'm not going to chase them anymore, I'm doing a chargeback and if you've paid by a card that allows it then I urge you to do the same, don't reward their dishonesty..

Absolutely shocking event. We waited in the queue for over an hour, only to find out that there were no monster trucks at a monster truck event. Instead, we were left with overpriced fairground rides and very little else.

What made it even worse was that this was supposed to be a birthday day out for the children. They were incredibly excited to see the monster trucks and were understandably very upset and disappointed when there were none. It completely ruined what was meant to be a special birthday experience.

I have contacted the company several times with complaints and requests for a refund, but have received no response whatsoever. The lack of communication and customer service has been incredibly disappointing.

Overall, this was a complete waste of money and an extremely poorly organised and overpriced experience. We were left with upset children, disappointed adults and absolutely nothing like the event we were expecting. I would not recommend this company and certainly will not be attending another event.

No monster trucks, no transformers. I traveled on the 23th of August 2026 for more than 1:40h from Peterborough just to show THESE TWO ATTRACTIONS for my kids.

After waiting for more than 5 hours, we decided to ask people from the staff what time Monster Truck show would start, they unapologetically said that the Monster Trucks were broken FOR MORE THAN A MONTH!!!!

Also, all the attractions in the amusement park and food are massively overpriced.

Scammers, don't waste your time with this company. If I had the time I'd take them to small claims court!