Rapid Paints UK Reviews 183

Purchased a 30ml. bottle of touch up paint for my Mercedes. Order arrived quickly, however when applied, the paint has a matte finish when dry. Expected a gloss finish. Emailed Rapid Paints to ask for advice, still waiting for a reply. Have re sent email, hopefully they may have the good manners to reply.

My go to when needing to colour match perfectly when working on my cars. Quick delivery and perfect customer service.
Excellent!

I bought some thinners off these rapid paints sent me out damaged cans and I mean damaged offer me £6 I said no £10 would be fair they said £10 was disproportionate Ok no problem they offered me new cans lol

Excellent paint quality

Product is first class. Vehicle is 15 years old and I thought the spray would be noticeable in colour difference, after my spray (as a novice) you can hardly notice any difference!
The can itself sprays really nice and went on a dream, really happy and would definitely buy again!

Excellent Product. Quick delivery . Gave a very good finish and I am far from a professional. Will be using again

Always use rapid paints the delivery is so fast and always have why I need great communication

Brilliant company to deal with. Really quick delivery, and the paint was great to use. Highly recommended, thanks.

Rapid Paints UK have a really easy to use website, making it simple to order what you want. I ordered some base and clear and it was delivered in no time and really well packed. Great paint, great price.

Brilliant service, good value, fast shipping and great communication... what more u need. Would recommend!

Good price and fast delivery

On time good paint excellent

I have been using rapid paints for a while now and been very impressed with their service

Astra paint code colour made up and sent on in 2-3 days colour was spot on couldn't fault this company arasol paint is good quality and never had a problem

I ordered a pack of three paints supplying the registration and paint code. I was sent the incorrect colour. I wasn’t able to speak to anyone when I contacted them. Instead an AI bot took two weeks to refund me 50% of the paint price. Terrible company and would never use again. Next stop; trading standards

Please stay well cear of this so called paint company I paid nearly £70 and £5 for next day delivery for to it to arrive 2 days later and leaking and they actually had the cheek to offer me £3 refund i asked for a full refund and to send the paint back they are totally useless also they will not give me a contract number for me to call them I rung the shop and speak to a man that was as helpful a chocolate teapot!! Please do yourself a favour and get you paint from somewhere that if you have a problem they will resolve it.

Super friendly and accommodating. Helpful throughout my purchases and of high srandards

Not a good first experience. The order took 5 days to deliver instead of the 2-3 days advertised because they use Evri. The customer service wasn't very helpful and when the order did arrive there was an item missing that is key to the process so still can't proceed. I won't be using them again because something that should be completed in 2-3 days is going to go into its second week.

An absolutely shocking company with regards to poor product description, communication, lack of ownership and refusal of refund! I ordered what I thought was an off the shelf generic colour of paint. I received a text message to say my order had been received and that was it. Website advised 2-3day delivery. No updates and arrived after about a week. The paint was in a box wrapped in parcel tape, no paperwork enclosed with order number. When I got to the paint I found it was pre-mixed by rapid paints (not advertised as this) and the tin had no colour name on it. When I opened the paint and did a test patch it was world's away from the shade I was expecting, which I needed to fit in with already decorated finishes. I brought this to their attention straight away, 10 emails later still no ownership by them, adamant that they sold the shade I asked for, which whilst I didn't expect an exact match, I did expect to get atleast the correct colour family. No offer of refund, just thankyou for your comments. Don't waste your money, avoid at all costs and stick to reputable companies with decent customer service!

Good quick delivery unfortunately to the wrong address which is not my property and have no way of accessing to recover,
Rapid paints Will take no responsibility for their delivery service customer service is appalling has taken 3 emails and online chat over 4 days to get a response. They refuse to refund and have to take it up with my bank
Great service if it works I suppose but dog sh*t otherwise