Raymour & Flanigan - Gateway Reviews 170

They made it very easy and helpful very friendly

I was trying to place an order online but was unable to schedule delivery for the date I needed. I called customer service, and Jason provided excellent assistance. He professionally helped me schedule the delivery, place the order, and process the payment. Everything was handled smoothly and efficiently.

The delivery team was equally impressive—professional, punctual, and efficient. They completed the delivery quickly, set everything up properly, and cleaned up afterward. Overall, it was a great experience from start to finish. Highly recommended!

Representative was very knowledgeable and demonstrated good patience.

As soon as I enter the store I was nicely greeted by Jason, who show me some mattress in the brand I was looking for, he took his time and answered any questions I had, definitely will be recommending this store and Jason as a go to person, to get a wonderful experience. This was my first time to a Raymour & Flanigan store and it wont be my last.

Jason's service was both personable and knowledgeable.

My salesman, he was wonderful.No matter how crazy I drove him.

I purchased a livingroom set online and chatted with Jason Hicks for clarification and questions because I wanted to ship overseas. He was very helpful throughout the process so I didn't had to go back to my cart. He also applied a discount code. All I had to do was make the payment using the link he sent. I received my invoice and delivery notice also.
Thank you Jason! Great job!

The sales person Asia was very knowledgeable and pleasant. She was very patient with my husband and I. She also showed us exactly what we requested.

Spoke with Jason and had the greatest experience. He was very helpful, the buying process was quick and seamless.

The associate who helped me with my purchase and delivery was Jason Hicks. He was exceptionally prompt and professional, courteous and kind. He ensured that I was satisfied, and based on our interactions, I can confidently say that I would recommend Raymour & Flanigan and that I’ll be a return customer. Thank you Jason.

I was delighted to have a sales representative, like Jason Hicks to have been able to help me in my search for the items that I purchased. He was very professional, courteous, and patient. Thank You !

Jason was great!! Very patient, knowledgeable, kind, I did not feel rushed or like I was annoying him (even though I called on a Sunday).

I ordered a TV console that they said would be delivered in 2 weeks. 3 weeks later they told me it would take another 2 weeks. Still not delivered and they said wait another 2 weeks. We’re now at 7 weeks. At 8 weeks, several reps said they would look into it and call me back. Got no call backs. Finally a rep said it was delivered to the wrong address 2 weeks after I purchased it and I would get a refund. It took 5 phone calls over 3 weeks to get a refund. I then ordered the identical console from Wayfair. It was $80 cheaper and delivered in 3 days. Wayfair is the way to go!

I bought the Delphine table with a leaf to extend the table for visitors:). Jason Hicks was absolutely amazing. He answered all of my questions and was just so helpful through the entire process. The delivery was excellent also. The team were on time and put the table together quickly. I would definitely buy more pieces of furniture from Raymour and Flanigan! Thank you so much Mr. Hicks for your kindness and professionalism.

The sale representative is very patient, knowledgeable and always make the process easy. Always offer the best options for payment which financing works best for me.

The customer service was excellent.

Working with Asia was an absolute delight!

I walked in with a challenge and walked out with a solution and gratitude. Asia was patient, knowledgeable and kind as we weighed different options and I eventually settled on furniture for my family's specific needs.

My experience with Asia exemplifies why we continue to patronize Raymour and Flanigan.

Ms Reid our sales person was very professional and helpful.

Jason helped me order and deliver the perfect couch for our space. He was very responsive to all my questions and even helped when I needed to adjust the order after placing it. I would highly recommend Jason and the Raymour & Flamigan team.