RCIB Reviews 

Finding cover through a comparison site was completely seamless. Right Choice offered the best quote by far, and the checkout process took less than five minutes. No unnecessary hassle or hidden steps — just great value and a straightforward purchase. Highly recommend!

Cheryl Austin was extremely helpful, polite and professional. She sorted out my problem quickly. And kindly emailed all my documents. Thank you

The customer care was exceptionally professional polite and cheerful. Their warm and positive attitude genuinely made my day. It was a wonderful experience and I truly appreciated the excellent service.

The girl I spoke to ( Cheryl Austin ) was brilliant, very helpful, very polite very well mannered, doesn’t happen much nowadays, it was a pleasure speaking to someone who wasn’t like a robot and had great communication skills ( again) doesn’t happen much nowadays , 5 ***** for her and the company, other companies should be taking a leaf out their book

Worst company ever ,bad customer service ,they make a very hard investigation to get a reason to charge money that doesn’t deserve,I m really disappointed,and when you talk with them you feel like you talk with a bad police officer ,it is really disgusting

Yes guys , so yes it was absolutely easy to use the online renewal service and also very fast !
I really am very happy about this

All easy .. I will definitely back again

Cant log in using the portal which means I can’t get documents

I got Right Choice company of Compare.com it was so easy to insure and they have phone number and email address which id very good these days

Got a great price online. Rang them up. Great service throughout. And very helpful
Many thanks
Shannon

great customer service , very professional and helpful

Perefect easy to do and for people like me who can’t talk on the phone without stuttering or making a mess off themselves the fact you can sort it online was a massive bonus for me.
Thank you.

It’s always a pleasure to speak with someone who makes it so easy to resolve your issue smoothly. With thanks to Cheryl Austin for your excellent customer service.

I had to phone up my insurer to go over some policy documents. I was put through to Cheryl Austin who understood what was needed quickly, and carried out the request incredibly speedily and pleasantly.

I created an issue by giving inaccurate no claims details, I rang the company to ammend these and spoke to Ace V , what a lovely agent, very helpful to resolve the issue and very pleasant to talk too

Thankyou

They are trying to charge me £81 more after purchasing the policy saying I put down sp36 not sp30 for my husbands speeding fines but on the comparison website I put sp36 inciting sp30 so really the same thing as he had to do 36mph or more to get the speeding fine in a 30 zone. James at customer service was very condescending and talked over me when i tried to explain saying id have to take it up with comparison website. Poor service and only day one..disappointing.

Just took my first insurance out with RCIB spoke to a lovely woman called Mandy she was very helpful and it very simple thanks mandy 👌

Yes speaking to Cheryl Austin was very welcoming and pleasant. She went through the whole process though I giggled that insurances are becoming too expensive, still because of her expertise and friendly manners it was easy for me to accept everything.
More brokers like Cheryl Austin…a big YES….!

Wow what an amazing experience with CHERYL AUSTIN she was so kind and very helpful. She explained everything with me so clearly and helped me with the payment. Highly recommend right choice for insurance and speaking with this lady.

Thanks very much Michael

I would have given a minus review if possible. Daylight robbery! I called to see if driving other cars was included and was told they couldn't tell me until I've taken out the policy. I need to be able to drive my partners car from time to time. I noticed the 14 day cooling off period so decided to take out the policy and hope for the best knowing I could get a refund. Obviously, it's not included and told out of my £155 deposit I'm being refunded £9! AVOID AVOID AVOID!