www.rdkmobility.co.uk Reviews 

299
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This bag is a really useful item to help get past that not able to carry when using a walking frame. It's so handy to carry a book, pop your toiletries in before going for a shower, your magazines, we... Toon meer

Beoordeeld met 2 van de 5 sterren

Item arrived almost 3 weeks after ordering - NOT good with a disability aid.!! RDK said they had been let down by their supplier and eventually found the item and then despatched it 1st class post.... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered the back brush for my husband because he has an arthritic shoulder and was having difficulty scrubbing his back with an ordinary back brush. This one is perfect.

Beoordeeld met 5 van de 5 sterren

My wife fell whilst on holiday fracturing her hip. After extensive surgery she was left severely incapacitated, and needed various items to overcome her disability. We noticed the firm RDK on line and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Informatie afkomstig van verschillende externe bronnen

RDK Mobility are UKs no. 1 Mobility and healthcare centre providing disability aids like lightweight wheelchairs, mobility scooters, wheelchair ramps, disability walking aids. We stock a large range of discount and disability mobility products including a selection of Wheelchair Ramps, Mobility Walkers, Clothing, Continence Care and footwear.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

299 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(299)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Very disappointing service

I ordered a shower seat for my parents on 3rd April and had an email to say my order had been completed. Then no further messages at all, and no shower seat appeared. We waited and waited, trying to stay in to wait for the postman as much as possible, but after two and a half weeks we phoned to see where the shower seat had got to. We were told it would be posted out after the weekend, and it did at last appear today, three weeks after it was ordered. A very slow service where we were not kept informed of progress at all, and in fact I feel if we hadn't contacted you we would still be waiting for the shower seat.

25 april 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

this company offers items at really good value prices

I RECEIVED GOOD CUSTOMER SERVICE WHEN I RANG THIS COMPANY REGARDING THE ITEM I PURCHASED AND WOULD RECOMMEND THEM AND WILL CERTAINLY BUY FROM THEM AGAIN

19 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Mrs Higgs for your review, we aim to train all our staff with good customer service skills, and it's nice to know you will recommend us in the future. Again Many Thanks RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

A firm that really cares

It was easy to order and the goods came quickly and are of an excellent quality.

18 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Mrs Isaacson, for a positive review, RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Excellent product at the best price available!

After a comprehensive search, I found that RDK Mobility have supplied the rollator I wanted at the most competitive price that I could find - in some cases, MUCH cheaper complete with a prompt delivery too!

18 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hi Jeff we here at RDK are so pleased that you found our company competitive in price, we aim to be as competitive as possible, and we always try our best to deliver promptly. Thankyou RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Excellent

I PURCHASED THE KETTLE STAND FOR MY MOTHER IN LAW, WHICH ARRIVED AT HER ADDRESS VERY QUICKLY, AND I ATTACHED IT TO THE KETTLE STRAIGHT AWAY WITH NO EFFORT AT ALL, BOTH SHE AND HER HUSBAND FIND IT VERY EASY AND SAFE TO USE,I WOULD RECOMMEND IT TO ANYONE WHO IS THINKING OF BUYING ONE.

18 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Michael, for your recent purchase of a kettle tipper for your mother in law, we at RDK are so pleased that it wasn't an effort to fit, and by the sounds of things has made things a lot easier for her. also thankyou if you recommend our company for that and other item they may require. Thanks again RDK Customer Team.

Beoordeeld met 4 van de 5 sterren

efficient

My father's trolley was received quicly and in perfect condition, much cheaper than in catalogues

18 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou E Appleby for the purchase of the trolley you purchased for your father, We are pleased that it arrived quickly, and it's also good to know our prices are cheaper than in some catalogues, as we try to keep our prices as competitive as possible. Regards RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Great item, well packed and fast delivery

very pleased with item, my mum is 90 years old and is able to use this to help her into the bath. She felt a lot more confident stepping in and out of bath using this.

11 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hello Angela, we at RDK are pleased that your recent purchase has enabled your Mum to have more confidence in the bathroom and will continue to do so. regards RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

SUPERB SERVICE

Website really easy to follow. Most reasonable prices around. Easy to order and speedy delivery. What more can I say!

9 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Jane what a lovely summary. RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Prompt attention and value for money

After looking for something like this for a while I suddenly came upon this site and product. At under £5 for item and p&p I thought I couldn't go wrong - and I didn't. The item came quickly and gives me the support I need and therefore much less pain. Thank you

6 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou R Jenkins, we are so pleased that our company has benefitted you with the product you purchased, and that it arrrived quickly. RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

rapid, efficient service, helpful and polite

Despatched my rollater within a day. when the carrier was beuing difficult, RDK efffectively dealt with it. Were always polite and interested on the phone, despite my having speech difficulties. The web page was easy to navigate, and the prices were good.

5 april 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Joan, we are so pleased that the problem was sorted out by our customer services, we are also pleased that you found our web page easy to navigate, we try to be as competitive as possible with our prices. RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Prompt delivery. Excellent service all round!

Product arrived after only two days. Exactly as described. No complaints whatsoever and would definitely recommend RDK to anyone. This was my second order from RDK and I wouldn't hesitate to order again.

31 maart 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Paul, you are becoming a regular customer after 2 purchases lol, wow delivery in just two days, Thats quick, hope you continue to be a valued customer, Thankyou also for recommending our company. RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

great service, much appreciated

Visited the shop with my mother, Andy was extremely helpful and well informed and gave us lots of useful advice & suggestions. Ordered a rollator online, it was delivered within two days, and much to my delight Mum has been out and about much more than she had been. Thank you for such impressive service.

29 maart 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hi Carol, it is lovely to hear that your Mum is getting out and about more, all our staff are well trained in good customer service, and it's nice to be regonised for it, we will pass the message on to Andy. Thankyou Customer Team.

Beoordeeld met 5 van de 5 sterren

Delivers what it promises.

RDK online ordering is quite straightforward, and delivery is reliable. Wide range of Care/Mobility products available and fairly priced.

29 maart 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hi Richard, it is good to know that our ordering process is straightforward, we aim to be competitive in our prices, Thanks Again RDK Customer Team.

Beoordeeld met 2 van de 5 sterren

Product not satisfactory at all but very good customer service.

I ordered the standard pedal exerciser which on the website stated that it has a display screen but when I received the product it did not have it. Customer service was extremely helpful and refunded my shipping cost as well. Then I ordered the advanced pedal exerciser which had a display screen but it was a very poorly made instrument. The resistance nob would not fit in and when it did I could hardly change the resistance. It was useless. So I returned it again. I gave 2 stars only because of customer service.

29 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

fast delivery brilliant value for money bag great size

would highly recomend this shop bought wheelchair bag great value holds a lot of items easily detachable Main thing about this is fantastic quality and very reasonably priced.

29 maart 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hello Paul, Thankyou for your purchase from our company we are pleased that you are satisfied with your product and price. RDK Customer Team .

Beoordeeld met 5 van de 5 sterren

EXCELLENT

EXCELLENT THANKYOU

29 maart 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou for shopping with us Celia. RDK Customer Team.

Beoordeeld met 3 van de 5 sterren

lack of after care

Good with delivery except for wrong items sent. after sending 2 e mails and one phone call I have had no response about replacement of the items or refund

24 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good staff

I phoned the online number with a query, and although the phone went through to a lady at a store who was not the right person to answer me, she took my details and phoned back within a short time. So many people just do not return calls. My questions were answered and I bought the required item on line straight away. It arrived at my friends house just a few days later.
The only critisism I would have is that I tried 3 times to change the name of the recipient for the parcel...it would change the address but not the name- which was sad as it was for a young boy and I would have liked it to be addressed to him!

21 maart 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Helen, we are glad that the item arrived in a fairly quick time, so sorry that you couldn't change the recipients name, we will have to look into that, Thankyou for bringing it to our attention. RDK Customer Team.

Beoordeeld met 4 van de 5 sterren

Very efficient

Odered three items excellent serivce - the last order was for a bathroom stool the washer were missing from the package. However, after a phone call to customer service these were duly posted out. Prices are very good compared to some other sites. Would recommened to anyone.

16 maart 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Christine, it is great to know our customer service is good and that after a phone call your problem was settled, also very pleased that you would recommend us. Thanks Again RDK Customer Team.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer