Recaro Seats Reviews 

Have purchased from official Recaro child safety carseat xenon1 1. Id give 100 stars for comfort, softness, easiness to use.
It deliver exactly 💯 what promised! When it comes for baby comfort and recliner it is definitely best carseat on the market. I was a bit sketchy buying online and contacted customer care. It was nearly immediately reply, so customer care 100 stars also. I am very impressed with Recaro Child Safety shop. Its best!

I've read that Recaro Gaming has taken legal action against a German review website over negative reviews. I find that kind of behavior really off-putting for a consumer brand, and it affects my trust in them.

hatte nitte im sitz vergessen als leiharbeiter da damals und die haben gesagt ich solls trotzdem verschicken wenn der kunde es im A ... stecken hat wird er sich vielleicht schon melden. vorarbeiter hat leiharbeiter mit keyboard von pc geschlagen durfte nicht zum anwalt da er sonst kein vertrag bekommen hätte und ein jahr später hat er trotzdem kein vertrag bekommen und ist rausgeflogen anderer vorarbeiter hat keine ausbildung kann kein deutsch und ich soll verstehen was er sagt sonst wäre ich anscheinend dumm und zu langsam. Wenn man krank wird wird man in büro gerufen mit 6vorarbeiter und manger und geschäftsführer und meister wird gemobbt und danach bekommt man es mindestens zwei monate zu spüren in dem man nur die schlimmste arbeit machen muss Kirchheim teck war ich als leiharbeiter andere kann ich nicht bewerten und mein kommentar dazu äussern.

Bought a celona travel system and the pram base itself won't fold down. We have had two sent out and none fold down. Been almost a month and still not got a working one. Baby is due any day and recaro don't care at all. They have our money but we don't have a working product. Save yourself the stress buy something else. You can't phone anyone as there isn't any UK numbers it's all via email and they don't reply for days and days.

Bought a baby car seat in September that was recalled in November. Customer service is appalling. They take ages to respond to emails and ask for the same details several times. I still haven't received my refund although they have received the seat 10 days ago.
Ended up buying one from a rival brand and am more than happy with their customer service.
Definitely won't recommend Recaro for baby car seats.

Bought something 5 weeks ago that is discontinued, now having to do a chargeback to obtain a refund. AVOID.

(trading as K300 Ltd - aka [Name] and [Name])

Update - refund was at least made within half an hour of sending [Name] a link to this review.