Red Loft Reviews 

Comfortable, easy process with Red loft. Nikki Zammit was very friendly and professional, thank you for your hard work.

I bought my first house with Redloft. The sales assistants Oli and Nikki were incredibly helpful, and I couldn't have asked for better support during a very stressful process! Both were always available, happy to accommodate any asks, and quick in providing updates. I particularly appreciated their help to push along the process when progress was slow.

I recently completed the purchase of my first home with Redloft, and I couldn’t be happier with the support I received throughout the process. Nikki, Moiz, and Salman were all fantastic - responsive, professional, and genuinely helpful from start to finish.

The process took several months, and there were a few delays on my solicitor’s side, but the Redloft team kept me informed and reassured every step of the way.

As a first-time buyer, having a team that’s this attentive and easy to reach made a real difference. Thank you to Nikki, Moiz, and Salman for making it such a smooth experience - highly recommend!

We had an awesome experience with Moiz Ahmed and Nikki. They helped us with everything, answered my all calls when I wanted to ask something. It was really perfect to complete the whole process with Moiz and Nikki. Thank you so so much.

I cannot speak more highly of Nikki Zammit, sales progression manager at Redloft. Nikki has supported and guided me with confidence every step of the way. Communication and understanding with Nikki sets the standard for excellence. I would highly recommend Nikki to all those buying or selling, with her years of experience and ability, you will be guided through your property journey in the most positive way.
M Haynes

Oli, Nikki (and Nick) just helped our family to complete on our first shared ownership home in Hackney. They were great from the very beginning (even providing responses before launch) which allowed us to secure the exact apartment we wanted. They were accommodating with visits (even with my family) during construction and helped with a great key handover at the end. I would recommend Redloft to anyone thinking of buying a shared ownership home.

Thanks Nikki & Salman, helping to secure my SO home, and for all the advice throughout.

We initially had a very positive experience and were happy with the service we received. However, now that it has been 8 months since the purchase has been completed and we have moved into our property, we are very disappointed with the parking situation.
We were promised by Moiz that the property came with an allocated parking space. While we do have an allocated bay on paper, there are no restrictions or security measures in place to stop other people from parking in it. As a result, we are rarely able to use the parking space that belongs to us because anyone can park there.
Some of our neighbours have secure undercroft parking to protect their allocated spaces, but we have nothing to prevent unauthorised parking. This makes the allocated parking space almost meaningless and is very frustrating, especially as it was one of the features we were assured we would have. My advice to new buyers. Think twice before you buy a property from redloft, as after completing the handover. They don't take any accountability for anything.

UPDATE AFTER 3 MONTHSMy original review was positive, but unfortunately I now completely regret it.The main reason I chose this property was the parking space. From the very beginning, I made it crystal clear to Nikki, Oli, and Moiz that parking was essential for me. Despite all the assurances I was given, I have ended up without any parking at all.As a result, we have spent months struggling to find parking on surrounding roads, paying parking fines, wasting time every day, and dealing with constant stress that should never have been our problem. To make matters worse, we have also been hit with extremely high energy bills, creating even more unexpected financial pressure.What has been most frustrating is the complete lack of communication and accountability. Once the deal was done, the excellent customer service disappeared. Calls are ignored, emails go unanswered, messages receive no response, and nobody appears willing to take responsibility or provide a proper solution.Based on my experience, the promises and assurances made to us have not been honoured. I trusted what I was told by Nikki, Oli, and Moiz, and that trust has been completely broken. The amount of inconvenience, stress, wasted time, and financial loss this has caused is unacceptable.The situation has now become so serious that I am considering pursuing legal action to recover the losses we have suffered and to seek a resolution.If you are considering using Red Loft, my advice would be to get absolutely everything in writing and not rely on verbal assurances alone.Extremely disappointed. Poor aftercare, poor communication, and no accountability when problems arise.

I have just finished working with Suki and Nikki on a programme of 30 plus void conversion sales over the last two years. Its been great to work with them again and they really are a part of wider team, always available, always on point and fantastic customer feedback. Could not recommend them enough and hope to work with them again.

We are extremely grateful for the diligent efforts that Nikki and Salman have made in assisting us with the purchase of our first home. Their communication has been exemplary throughout the process, and all procedures were carried out with remarkable efficiency. We extend our sincere thanks to both of them, as well as to Red Loft, for helping us embark on this new chapter in our lives.

I had a fantastic experience working with Nikki and Suki throughout the process of buying my shared ownership home. From start to finish, they were incredibly supportive, professional, and responsive.

Buying a home can be a stressful and complicated process, but Nikki and Suki made everything much easier by keeping me informed every step of the way and always being available to answer my questions. Their knowledge, patience, and dedication gave me confidence throughout the journey.

What stood out most was their genuine commitment to helping me. They went above and beyond to ensure the process moved smoothly and that I felt supported at every stage. Thanks to their hard work and excellent communication, what could have been an overwhelming experience became a positive and exciting one.

I am truly grateful for all their help and would highly recommend Nikki and Suki to anyone going through the home-buying process. They were an absolute pleasure to work with.

RedLoft were fabulous and went through everything with me. Big thanks to Nikki and Suki who were there from the beginning and Salman for doing the home completion with us today

We had help from Lauren Irwin & Nikki Zammit who couldn’t have been more helpful, were always on standby to help with any questions or inquiries, even taking time out of their day off to reply to emails & calls to help us with our property.
Always very friendly, kind & understanding! We dreaded having a hard time with the process but Lauren & Nikki couldn’t have made it any easier. Would highly recommend these 2.
Incredible service & value for money!

A big thank you to Suki, Nikki and Nick at Red Loft for their support and guidance when purchasing our first shared ownership property. The team worked smoothly and efficiently to ensure we reached completion within two months of first viewing the house. All three were friendly and quick to respond to emails, making the process as stress free as possible.

My partner and I have just completed the purchase of our new property going through Nikki and Moiz, both of these two were outstanding, understanding and responsive when it came to questions and helping along the way they made the transition smooth and easy. Thank you both for everything you done for us and helping towards our future. Me and my partner would highly recommend!

This was easy purchase to complete with Red lofts help . Fantastic sales team and I am very happy

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I had a really great experience purchasing my property through Red Loft.

Nikki and Nick were both fantastic to deal with. They clearly know the process inside out and were always on top of everything, which made a huge difference. They were responsive, supportive and very easy to work with throughout.

Buying a property can be stressful, but they made the whole experience feel much smoother and more straightforward. I always felt well looked after.

I would definitely recommend them – thank you both again

I recently completed my remortgage with staircasing (shared ownership) to 100%, and it was a particularly complex case with several restrictions on the title that needed careful handling. Red Loft Partnership represented the sellers in this transaction, and despite the complications, the team, especially Nikki, was fantastic throughout. They were highly communicative, supportive, and always provided clear and detailed feedback at every stage of the process. They made what could have been a very stressful experience feel manageable and straightforward. I would highly recommend Red Loft Partnership to anyone, especially if you have a complex case that requires extra attention and expertise.

The experience was smooth and staff were so helpful thought out the process with great communication from both Moiz Ahmed and Nikki Zammit who went beyond to help.