I bought a sofa and foot stool due for delivery 6 weeks later. I advised Regency that there had been a delay in finishing work in my lounge and could they hold the furniture until the room was ready w... Toon meer
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Lees wat reviewers zeggen
Wasnt to keen on the second guy we dealt with but hats down to garry ans the team who managed to put our bed up the next day
I found the mattress I had picked too hard after sleeping on it for a few days. The staff where very patient and understanding!! They assessed the mattress and then allowed it to be returned. I was... Toon meer
Paul in the show room was fantastic and very helpful without being pushy or trying to get us to change our minds. Delivery was swift and on time and the delivery guys were lovely and polite.
Bedrijfsgegevens
Geschreven door het bedrijf
Regency offer a large range of beautiful, high quality beds, upholstery and home furnishings, with free delivery and others services available. Visit Regency today.
Contactgegevens
Philip Swan House, Church Road , GY2 4LW, St Sampsons, Guernsey
- 01481249544
- sales@regency.gg
- www.regency.gg
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent all round customer service.
Excellent customer service from the time of purchase to the delivery, and assembly of the bunk beds.
Many thanks.
Quick delivery very friendly people the furniture i
The furniture is great just what we wanted well made Quick elections for oak t
Great Service
Sales staff (Paul) and delivery men were extremely efficient, helpful and courteous.
Extremely helpful from the time in…
Extremely helpful from the time in showroom choosing beds, to delivery.
The help in the shop was great
The help in the shop was much appreciated and very helpful in choosing my new bed
However my daughter took delivery as I was at work and this was rushed …
They barely took it up to the bedroom and unpacked it ( unpacking was at a prompt from my daughter) they said they were in a rush!
Shame this detracts from the whole experience
Men were quick ,polite friendly and got…
Men were quick ,polite friendly and got on with the job
We had not arranged for our bed to be…
We had not arranged for our bed to be assembled and were having problems, called the shop and within 20 minutes the delivery men were back and assembled the bed for us!
Good knowledgeable advice given when…
Good knowledgeable advice given when purchasing ottoman bed. Very flexible about delivery dates. Bed put together very efficiently. Efficient and friendly staff.
Great products
Great products, extremely efficient delivery and professional service from start to finish
Paul was excellent and knowledgable
Paul was excellent and knowledgable. Bed arrived within time specified. Delivery crew were very efficient and polite. All in all a very easy buying experience and great customer service in the showroom and at the home delivery.
Thank you
Friendly and helpful service
Friendly and helpful service in store and when delivered, our new mattress is great.
Very helpful delivery guys
Very helpful delivery guys - due to our quirky house it wasn’t straight forward but they made it work. Polite and patient.
We were impressed to receive the goods…
We were impressed to receive the goods earlier than expected.
The deliver persons were polite and swift.
Impressed
Old bed removed and new one installed…
Old bed removed and new one installed with minimum of disruption
Delivery men cheerful( in spite of the rain)
No fuss No Drama just perfect
Thank You
Fabulous corner settee with recliner
The discussion and assistance from the store staff was excellent. Advice and ordering was really great and simple. The service was nothing short of first class.
I made a small change to my order and it was no trouble to alter it as l made the change the day after ordering the full corner suite.
The settee arrived earlier than scheduled.
The delivery team were also excellent - they eventually got all the feet and screws sorted. The electrics for recliner were all set up and everything positioned as l wanted it. Fabulous! I am thrilled with the corner suite.
However the corner section of the settee needs to come with a warning as it didn’t fit through my standard front door - as an alert to those who don’t have a rear entrance or double doors. It had to come over the fence and enter the house through the conservatory double doors.
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