Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... Toon meer
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Lees wat reviewers zeggen
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... Toon meer
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Toon meer
Bedrijf heeft geantwoord
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Informatieservice
- Automatiseringsbedrijf
- Business to Business-service
- Cloud computingservice
- Archiefopslagbedrijf
Geschreven door het bedrijf
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Contactgegevens
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Verenigd Koninkrijk
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Extremely helpful staff
Pauline was extremely helpful and dealt with our request very efficiently.
18 september 2026
Swift Repsonse
I received a very swift response to my query. This was received from Dale who always answers quickly and efficiently.
11 september 2026
The Service delivery team are always…
The Service delivery team are always very helpful, we have had a few issues with delivery recently and they have assisted in arranging a next day delivery to help.
11 september 2026
Reliable delivery of notes but there…
Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one.
I'd also like to thank Michelle Monahan personally who has chased up missing notes for me in the past, with great efficiency .
10 september 2026
amendment…
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hours.
10 september 2026
The Delivery Service works extremely…
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very quick.
12 september 2026
Antwoord van Restore Information Management
Thank you for your review Helen, It is great to hear you are happy with the service you have received from us at Restore
Lisa is extremely helpful all of the…
Lisa is extremely helpful all of the time, thank you LIsa.
9 september 2026
Antwoord van Restore Information Management
Hi Annabelle, thank you very much for your kind words, I shall pass this onto Lisa, we are pleased to hear of your happiness with the service provided
Antwoord van Restore Information Management
Thank you for your review David. We are very pleased to hear you received your items promptly
Access to Restore Portal
The Company were able to sort out the issue with minimal delay.
2 september 2026
Antwoord van Restore Information Management
Hi, thank you for your review, we are very happy to hear of your positive experience provided by Restore
Dale Grimes is excellent
Dale Grimes is excellent. Nothing is too much trouble and he knows everything.
Top guy :)
3 september 2026
Antwoord van Restore Information Management
Hi Lynsey, thank you very much for your kind words, I shall pass this onto Dale, we are pleased to hear of your happiness with the service provided
Received information in a timely manner.
27 augustus 2026
Antwoord van Restore Information Management
HI, thank you for your review, we are pleased to hear of your positive experience with Restore
Could do Better
there is a particular member of staff who is very helpful and knowledgably Ms Russell , however I note that there appears to be a disconnect between the admin staff and the warehouse which can lead to mistakes
26 augustus 2026
Antwoord van Restore Information Management
Hi Anthony, thank you for your kind words regarding Ms Russell, this shall be passed onto her. Your comments regarding the disconnect shall be passed to the relevant team to investigate this further
The Agent is fantastic, on time and very helpful.
The Agent is fantastic, polite, friendly and very helpful. I can't thank you enough.
28 augustus 2026
Antwoord van Restore Information Management
Thank you for your kind review Maryam. We are pleased to know you are satisfied with the service received from Restore
Prompt response
22 augustus 2026
Antwoord van Restore Information Management
Thank you for your kind review Helen. We are very pleased to hear you received your items promptly
Better communication needed
I emailed the company for a collection, but had no reply to say anything was received, then one day a few weeks later, the courier arrived without any notification. The company I work for require notification in advance of any visitors so communication would be beneficial.
26 augustus 2026
Antwoord van Restore Information Management
Thank you for your review Mollie. We are sorry to hear you were not advised of a collection date prior to the driver arriving. Your comments will be passed to the relevant team to ensure advanced notice is provided for your requests moving forward.
Great Service
Requested a scanned copy of notes on Tuesday and received them first thing Wednesday morning. Great service.
26 augustus 2026
Antwoord van Restore Information Management
Thank you Doug, your lovely review is greatly appreciated
The task was to deliver a specific document held in storage.
The task was to deliver documentation held in storage. The details were provided by email in terms of where the document could be found. The correct document was received within the week in good condition, well protected.
20 augustus 2026
Antwoord van Restore Information Management
Thank you for your kind review Stewart. We are please to know you are satisfied with the service received from Restore
It was just very fast with no fuss.
19 augustus 2026
Antwoord van Restore Information Management
Thank you for your kind review Catherine. We are very pleased to hear you received your items promptly
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