Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... Toon meer
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Toon meer
Bedrijf heeft geantwoord
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Informatieservice
- Automatiseringsbedrijf
- Business to Business-service
- Cloud computingservice
- Archiefopslagbedrijf
Geschreven door het bedrijf
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Contactgegevens
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Verenigd Koninkrijk
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Next day service
The (2) boxes we requested were delivered to us the next day. Very good service.
19 augustus 2026
Antwoord van Restore Information Management
Thank you for your review Kim. We are pleased to hear you are happy with the service received from us here at Restore
Always have a good service with Restore
Always have a good service with Restore, with pleasant helpfull staff answering any queries quickly.
18 augustus 2026
Antwoord van Restore Information Management
Thank you for your review Belinda, It is great to hear you are happy with the service you have received from us at Restore
The customer care team (mentioning…
The customer care team (mentioning Leanne) who were extremely helpful and prompt with our request for retrieval of our records, despite only been given a few hours to action our request. Great customer service!
21 augustus 2026
Antwoord van Restore Information Management
Hi Susan, thank you very much for your review, we shall make sure that Leanne is passed these kind words
I sent a request and I did not change…
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had been changed.
19 augustus 2026
Antwoord van Restore Information Management
Thank you for your review. We're pleased we could quickly update your shipping address and provide confirmation. We appreciate your feedback and are always happy to help.
My problem was resolved very quickly
My problem was resolved very quickly and with no hassle. Dale was friendly and helpful.
20 augustus 2026
Antwoord van Restore Information Management
Thank you for taking the time to leave such positive feedback. We're delighted to hear that your issue was resolved quickly and without any hassle. It's great to know that you received a friendly and helpful service.
They always do a great job with…
They always do a great job with promptness and friendlyness.
19 augustus 2026
Antwoord van Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Always efficient and prompt in getting…
Always efficient and prompt in getting records back.
15 augustus 2026
Antwoord van Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Retrieval of files via the portal…
Retrieval of files via the portal enacted quickly and helpful staff on telephone to assist, as necessary
15 augustus 2026
Antwoord van Restore Information Management
Thank you for taking the time to leave a review. We're delighted that your files were retrieved promptly through the portal and that our team was helpful and supportive over the phone. Your feedback is greatly appreciated
My request was dealt with promptly
15 augustus 2026
Antwoord van Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Antwoord van Restore Information Management
Thank you for your lovely review. We're pleased that you found our service efficient and timely, and that our customer care stood out. Your feedback means a lot to our team, and we look forward to helping you again in the future.
Antwoord van Restore Information Management
Thank you for taking the time to share your experience. We're delighted that our prompt responses and professional service met your expectations. Your feedback means a great deal to us.
Antwoord van Restore Information Management
Thank you for your kind feedback. We're delighted to hear that you were happy with our quick service and communication. We appreciate your support and look forward to assisting you again in the future.
Restore Experience
I always have a great experience with Restore. My emails are answered promptly and the delivery guys are friendly and helpful.
13 augustus 2026
Antwoord van Restore Information Management
Thank you for your kind review. We’re delighted to hear that you consistently have a great experience with Restore. Providing prompt communication and helpful, friendly service is extremely important to us, so it’s wonderful to know our team has met your expectations. We truly appreciate your feedback and look forward to continuing to support you in the future.
Antwoord van Restore Information Management
Thank you for your review Brittany, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter to resolve this
Quick to respond & helpful with query.
7 augustus 2026
Antwoord van Restore Information Management
Thank you for your review Candiss, It is great to hear you are happy with the service you have received from us at Restore
Very efficient service
Very efficient service. Delivery staff are always polite when collecting or delivering items to Maternity.
7 augustus 2026
Antwoord van Restore Information Management
Thank you for your review Ruth, It is great to hear you are happy with the service you have received from us at Restore
Antwoord van Restore Information Management
Hi Elaine, thank you very much for your review, we are greatly pleased to hear of your satisfaction with the service provided
No response to communication
No response to communication. Very slow service. No customer care
31 juli 2026
Antwoord van Restore Information Management
Thank you for your review Nicola, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter
I requested a copy of my contract
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
31 juli 2026
Antwoord van Restore Information Management
Thank you for your feedback Christine and for bringing this to our attention. We're sorry to hear you've experienced delays in receiving a copy of your contract and understand how important this is. We will look into this and the relevant people to make contact with you to resolve this
Great service from arranging pick up to collection
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call.
I also had to amend the number of boxes late in the afternoon, day before collection and after the collection I had to amend the paperwork and again the team were easy to communicate with and dealt with my request quickly and effectively.
The collection was straightforward and in the morning which was really helpful as we have limited space to store lots of Restore boxes.
31 juli 2026
Antwoord van Restore Information Management
Thank you for taking the time to leave your lovely review Salima. We are delighted hear that our teams provided you with the level of service we aim to provide
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.