Richer Sounds - Glasgow Reviews 

The listening room is an essential part of selecting what you want for the sound you need if like me you are no expert. The in store help and advice to get you where you need to be is fantastic. I found my sound and I'm very happy.

Very helpful staff at the Glasgow branch

Easy to order, knowledgeable assistant, who was able to answer all my questions. Delivery on time and straightforward.

The technical team in Glasgow were superb

However the delivery experience was an absolute nightmare

The delivery experience is one of the worst I have ever encountered

Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time.
New speakers and turntable sound is brilliant

Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I criticised Richersounds many years ago out of my impatience but would like to point out I was wrong and they were right. This company has went beyond my expectations so many times, so sorry for getting it wrong and thanks for the amazing service.

Very pleasant staff as always

Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely no blame to Simon, but I ordered the wrong receiver. I thought the X2850H had an FM Tuner and only once I was hooking up the connections did I spot there was nowhere for an antenna to plug in. I re-read the description again and found where I’d gone wrong. It’s no big deal as all the stations I regularly listen to are available from the TuneIn app.
I’m very happy with the purchase and with Richer Sounds’ service.

Excellent service, so helpful and patient with my elderly father with severe hearing problems. Would highly recommend. Thank you Jordan and Tom

Spot on. Fast delivery. Sorted minor issue promptly. Recommended.

Fabulous knowledgeable staff, nothing was a bother.

Great service again from Richer Sounds.

That personal touch, was given great advice. Got what I needed at a great price. Simon was very good

Expert advice and friendly service. What more do you need?

Brilliant as always personal and straightforward service from decent people - it's so rare to find nowadays. Always my first choice.

Excellent service. Very friendly staff member. Would highly recommend!

Perfect item, lovely friendly communication, jolly store staff. Wouldn’t go anywhere else.

Had a record player delivered to the house, but the turntable didn’t work. After a handful of emails to manufacturer they agreed it was faulty and suggested I take it back to the store, or could be delivered, and it would be fast-tracked- agreed to pick it up in store (Glasgow), meant to be on Tuesday (after emails ended Saturday) but got a call from store on the Monday to tell me it was in. Since the fault was not visible with the last one I asked for it to be checked, and they confirmed fine on a call back to me 5 minutes later. Oh and was given £30 of a discount (about 15%). Happy in the end.

These guys are the best to deal with. Really know there stuff and go above and behond

Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)