Richer Sounds - Glasgow Reviews 

5.042
TrustScore 5 uit 5

4,9

57 Jamaica Street, G1 4NN Glasgow, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service and advise. I was looking to replace my turntable cartridge on a 45 year old Sony turntable. David in store was brilliant giving me advice and even fitting the cartridge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent professional friendly service. The staff and very knowledgeable and go the extra mile to help. I value the level of customer service. Having bought several items from the Glasgow store I hav... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 57 Jamaica Street, G1 4NN, Glasgow, Verenigd Koninkrijk

  • 0333 900 0038

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(5.042)

23.803 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Once again very easy going staff

Once again very easy going staff, great to get on with and have great knowledge of the products they sell. Delivery was earlier that expected so happy days!

27 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 4 van de 5 sterren

Great chat and advice from the shop…

Great chat and advice from the shop owner, well worth the visit and very happy with my new ear buds

27 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thank you for the great feedback, and for the comments on your experience. We're so pleased you are happy with the earbuds of course, and hope next time you visit we can deliver a full 5 star experience!

The Customer Experience team

Beoordeeld met 5 van de 5 sterren

the Glasgow store.

Visited the Glasgow store to see and listen to an amplifier. David assisted and showed the product off to his knowledge. Very friendly and happy to discuss and show other products. Got the amp for less cost than other stores, even online.
Had delivered to the store and was unable to pick up. Simon delivered it on his way home. Unbelievable service. Have bought things before. My go to store.
Also 6 year warranty is unbeatable.

27 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Hi Fi purchase at Richer Sounds

I wanted to purchase a turntable, amplifier and speakers for my daughter’s birthday. The staff were extremely professional and knowledgeable. It was great to get advice from experienced users about the products and which would be most suited for a first entry level combination. The items purchased were very competitively priced and delivery was also quick. The system is now set up at my daughter’s home and she is absolutely delighted with the products and the amazing sound quality. I would like to thank everyone at the Glasgow store, particularly David whose advice was greatly appreciated when choosing the right combination. Also a mention to Jordan for his assistance when collecting the equipment at the store. Ps nearly forgot another thank you for the umbrella offered which did come in very handy during the downpour as we were leaving the store. I would highly recommend Richer Sounds to anyone considering purchasing this type of equipment as the service is exceptional. Kind regards John

26 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Richer Sounds comes up trumps again.

Another efficient delivery and personal contact from store when product arrived. Friendly and engaging staff when I went to pick up the product.

23 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Fabulous service in Glasgow

I personally got great service in Glasgow Richer Sounds from David.
After a couple of visits I decided on a new Technics SL1200 gr2 turntable.
Incredibly this was delivered and installed in under 24 hours, I’m absolutely delighted.

24 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Excellent service as always

I was only looking for a replacement Ortofon 2m blue cartridge replacement, but phoned the Glasgow store to check it was in stock before going to collect. Was put aside for me to collect. Perfect 👌

24 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Would 100% recommend using Richer…

Would 100% recommend using Richer Sounds to anyone, was a pleasure to deal with! I dealt with David & Dean of the Glasgow branch, both highly professional unlike a lot of other companies I have dealt with recently.

24 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great Customer Service, I even received a phone call the day after from Stephen to say I'd accidentally been over charged and the balance would be returned to my account.

20 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff. Simon was a very affable person to do business with

23 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Bought a denon av receiver but really…

Bought a denon av receiver but really wasn't for me going from a two channel setup to a surround setup was a mistake for me,not that there was a problem with it,it was just not the sound i was after, was worried I was stuck with it, caller richer sound and was told to bring it back, no questions asked just as long as it was in the condition it went out , swapped it out for a wiim amp ultra, back to a two channel setup and im loving it, my last amplifier also was from here and my next one will be aswell, they don't just rush you to part with your money and get a sale, I spoke to 3 different guys in the sales team and everyone of them were so king and professional, I honestly would tell anyone looking for any audio products to go here,top class sales team,and thanks for making a hard customer happy.

21 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Clearly 5 star

What is there to say? Choice knowledge advice delivery support services…all number one

21 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great service and helpful staff

Great service. Found exactly what I wanted. I wanted to test out a few headphones that I had heard great things about in reviews, but on testing them found none of them were to my taste. The staff were extremely patient while I tried the headphones on and also made suggestions based on my requirements. Finally David suggested a pair that was exactly what I was looking for and for much cheaper than expected. I had to book for delivery because they didn't have a box piece available at the store. Delivery was expected on Weds but came early on Monday. Extremely happy with the service.

20 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

David in your Glasgow store was…

David in your Glasgow store was extremely helpful to me when choosing a system and speakers he tried several speaker combinations until we got what we were happy with wish all salespeople were were as helpful and knowlegable about the products they sell.

20 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Richer Sounds excels again.

Excellent helpful service by the staff at Jamaica St. I like your staff are knowledgeable but never pushy about buying Merchandise.

19 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

They speakers for themselves

Good choice for the money for my needs. Helpful staff friendly pleasant. 5***** rating. Michael

19 juni 2026
Logo Richer Sounds - Glasgow

Antwoord van Richer Sounds - Glasgow

Thank you for your 5 star review!

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