Richer Sounds - Lichfield Reviews 

We had an appointment with Tom at Lichfield regarding extending my Sonos setup. Tom patiently took me through a number of options explaining the pros & cons along the way, which was great because what I ended up buying wasn't what I originally thought I needed. Tom was first class, with no sales push at all, which made the whole experience so much smoother. The results are great, which includes a Sonos mini sub, and arc unltra and a sub gen 4, along with a port and a fantastic Project turntable which sounds perfect through the Sonos port and my sonos ones. Thanks Tom for pointing me in the right direction - talking to the experts, like Tom at Lichfield, is highly recommended

Having used Richer Sounds previously we had no hesitation in using them again. We were looking for a TV for our bedroom and received excellent advice on which was best for our needs. Tom was very knowledgeable and friendly to deal with, would definitely buy from them in future.

The Lichfield store was extremely helpful .

If Richer Sounds have the product we want then it's always our first port of call. What's not to like ? They match any price, if the product isn't in store they get it very quickly and the knowledge of the staff about their products is wonderful. My only negative comment is they need more staff because they're always so busy !

I have just purchased a Samsung 48" OLED television from Richer Sounds as they had the best price, it was in stock and they arranged for delivery the following day. I telephoned their telesales team who answered all of my questions and concerns. Excellent service and would definitely use them again.

Love Richer Sounds, everyone so helpful. Had to change tv wall bracket ,they were so helpful. Wouldn't go anywhere else,

I don’t write many reviews but Richer Sounds were so helpful that I couldn’t not ‘pay forward’ as the Americans say.

I’m a bit of a tight wad when it comes to buying anything. I want a bargain, or at least good value.

After reading umpteen reviews I went looking for a good CD player. Richer sounds were selling one at a decent price but I also wanted the £10 off when signing up. Well I didn’t receive it automatically. The reason..well I’d signed up originally many moons ago, but because they had reset/updated their site/database whatever I had to sign up again. Signing up a second time connected my data up to the original signing on. Well shout outs to Sebastian at telesales, and Lucash (spelt wrong probably) and another guy at the Lichfield store, who despite being busy and getting a call out of the blue, helped me out no end and I was given the £10 discount despite having already received one years before. OK so it’s only £10 but that gesture speaks volumes for the attitude of the company. The player arrived two days later. All is good. Thanks everyone, your kindness and patience is much appreciated. 👍👍

First time i have shopped in Richer sounds
friendly knowledgeable staff
always better to use a real shop with real people they beat online price as well

As always: experienced and helpful expert staff who are endlessly patient with what must be very obvious questions from someone with limited knowledge.

Good service and happy with my purchase, will definitely go to richer sounds again👍

Excellent service Staff in Lichfield store very friendly and helpful. Highly recommended.

Informed advice and opened up the shop for me when I was early. Straightforward and helpful and I now have exactly the amp and dvd player that I needed

Popped in to look the tvs great friendy advice and prices. Will continue to use again

Staff very knowledgeable about their products. Not under pressure to buy. A professional and friendly service.

Excellent service

Excellent, detailed and helpful advice from James to help us choose our new TV.

Great service as always. I always happily travel over from Telford to see the team for their solid advice and always leave both very happy (and with a much lighter wallet!)
Thanks to James, Tom and Luca for helping us secure a nice OLED TV and a home cinema system to complement it. Keep up the great work

Excellent service, Timothy who advised me was knowledgeable and extremely helpful, my purchase came in under budget which was a welcome surprise. Delivery was also excellent came in the time frame advised. Will definitely use Richer Sounds again

Website is easy to use, VIP membership is great and staff are always knowledgeable and helpful. Richers is always my first port of call and has been for years. They're happy to set up demos for you, where demo facilities are available. They price match too so you can't lose!