I visited Richer Sounds Manchester to get some headphones for my phone. Being in-ear phones I was looking for they obviously cannot be demo tested. The staff could not have been more helpful in des... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Visited the Manchester shop and found all my enquiries answered by a guy who really was knowledgeable about the very aspect of Sonos audio. He directed me to the right product to buy to add a turnta... Toon meer
Bedrijf heeft geantwoord
An easy and excellent transaction. An excellent price for an excellent Av Receiver. I had the Yamaha RX-V6A for two years and I was never happy with it, even though I tried tweaking it many times an... Toon meer
Bedrijf heeft geantwoord
My go to solution for audio. Always very helpful and knowledgeable. Nothing is too much trouble. Staff are great with particular mention to Matt.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
268 Deansgate, M3 4JB, Manchester, Verenigd Koninkrijk
- 0333 900 0086
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service by the Deansgate Team (Sam)
Excellent customer service by the Team at Deansgate, in particular by Sam, explained the spec of the soundbar in thorough detail and provided me with a cost effective solution as well. Over and above service by Sam, Will always look to purchase with RS for any entertainment tech.
21 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I have been shopping in this store for…
I have been shopping in this store for a few years, the service is very personal and they have an insane amount of experience. The store manager Sam is great and always willing to help. Highly recommended.
21 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Honest straightforward advice without…
Honest straightforward advice without sale patter bable
10 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Top class
Always first rate service at Richer Sounds - and a level of expertise that is now hard to find in large electrical retail chains.
18 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgeable staff
Good knowledge of product and a useful demonstration given. Only downside was a white version wasn't available in store.
11 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your wonderful feedback
Great Customer service
Great Customer service, ive been shopping at richer sounds from the 90's brilliant every time, they ordered from another store. Thanks 😊
14 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review!
Getting back into using old records
I went in 3 weeks ago enquiring about a turntable and speakers and spoke to Ryan who was so helpful he gave me a quote I went back in today but needed something a bit cheaper and he sorted it out for me top guy definitely when I come to upgrade I’ll be using richer sounds
20 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Best customer service ever…
Best customer service I have ever experienced. Matt at the Manchester store went above and beyond to help me with my purchase
11 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Really helpful advice and service
Really helpful advice and service. I was only after new cables for speakers, but felt like I was valued by the team. Decent cables plus banana grips cut and fitted to my need, there and then.
11 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your wonderful feedback
Very helpful
Very helpful, especially for myself who has not bought any HiFi gear for 20 odd years.
9 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Phoned for a price match which they did…
Phoned for a price match which they did and beat it by £10. Service was excellent, professional and knowledgeable.
6 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Five Star Service from a Great Team.
Five Star Service from a great team at the Manchester branch. I’m always impressed and never disappointed.
I’ve recommended friends and family over many years, and will continue to do so. Highly Recommended.
29 november 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind review, we look forward to your next visit.
As usual the staff were very helpful.Always a pleasure to deal with them
As usual the staff were very helpful and gave a lot of good advice
2 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Helpful sales staff who know the…
Helpful sales staff who know the products and good delivery options.
1 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Easy purchase by phone
All done by phone with the Manchester Branch, bought a tv and sound bar. So easy and a nice experience.
2 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
felt like they wanted to help get the best audio result for me
I dealt with both Sam and Ryan who were both happy to spend some time discussing what I wanted and options available and then let me demo the kit in my own time in order to make sure I got the right thing for me. didn't feel like they were just desperate to sell me something but they were genuinely interested in my needs, would STILL recommend that you try richer sounds, they will match prices and have excellent customer service.
1 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.