Superb customer service - great advice from Rob (and previously from the store manager) on a new TV and soundbar/speaker system. So lovely to be able to take advice in a non-pressurised environment. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Toon meer
Bedrijf heeft geantwoord
Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Toon meer
Bedrijf heeft geantwoord
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
268 Deansgate, M3 4JB, Manchester, Verenigd Koninkrijk
- 0333 900 0086
4,9
Uitstekend
1K reviews
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Great Customer service
Great Customer service, ive been shopping at richer sounds from the 90's brilliant every time, they ordered from another store. Thanks 😊
14 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review!
Getting back into using old records
I went in 3 weeks ago enquiring about a turntable and speakers and spoke to Ryan who was so helpful he gave me a quote I went back in today but needed something a bit cheaper and he sorted it out for me top guy definitely when I come to upgrade I’ll be using richer sounds
20 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Best customer service ever…
Best customer service I have ever experienced. Matt at the Manchester store went above and beyond to help me with my purchase
11 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Really helpful advice and service
Really helpful advice and service. I was only after new cables for speakers, but felt like I was valued by the team. Decent cables plus banana grips cut and fitted to my need, there and then.
11 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your wonderful feedback
Very helpful
Very helpful, especially for myself who has not bought any HiFi gear for 20 odd years.
9 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Phoned for a price match which they did…
Phoned for a price match which they did and beat it by £10. Service was excellent, professional and knowledgeable.
6 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Five Star Service from a Great Team.
Five Star Service from a great team at the Manchester branch. I’m always impressed and never disappointed.
I’ve recommended friends and family over many years, and will continue to do so. Highly Recommended.
29 november 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind review, we look forward to your next visit.
As usual the staff were very helpful.Always a pleasure to deal with them
As usual the staff were very helpful and gave a lot of good advice
2 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Helpful sales staff who know the…
Helpful sales staff who know the products and good delivery options.
1 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Easy purchase by phone
All done by phone with the Manchester Branch, bought a tv and sound bar. So easy and a nice experience.
2 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
felt like they wanted to help get the best audio result for me
I dealt with both Sam and Ryan who were both happy to spend some time discussing what I wanted and options available and then let me demo the kit in my own time in order to make sure I got the right thing for me. didn't feel like they were just desperate to sell me something but they were genuinely interested in my needs, would STILL recommend that you try richer sounds, they will match prices and have excellent customer service.
1 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Antwoord van Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Professional
Professional, Courteous, Knowledgeable along with great advice..
thank you
29 november 2025
Antwoord van Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
It was a smooth experience
It was a smooth experience. Informative website and keen pricing. No waiting on the phone and very helpful and patient staff to complete the order. Easy click and collect in Manchester.
22 november 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Customer service great
Customer service great , quick delivery , no stress 😀would highley recommend .
29 november 2025
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great delivery service
Polite & helpful delivery team who delivered on time
3 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service
27 november 2025
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