Superb customer service - great advice from Rob (and previously from the store manager) on a new TV and soundbar/speaker system. So lovely to be able to take advice in a non-pressurised environment. I... Toon meer
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I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Toon meer
Bedrijf heeft geantwoord
Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Toon meer
Bedrijf heeft geantwoord
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
268 Deansgate, M3 4JB, Manchester, Verenigd Koninkrijk
- 0333 900 0086
4,9
Uitstekend
1K reviews
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All good,
All good,
Professional, friendly people and great product at competitive price.
29 december 2025
This business always goes the extra…
This business always goes the extra mile. Great courteous and knowledgable staff who are a pleasure to deal with. I have dealt with Richer Sounds over many years, and it always amazes me that their standards never slip. As always 10 out of 10!
27 december 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great to speak to guys who really know their stuff
Fantastic experience from start to finish. I was given a thorough demo of Sonos and DENON which highlighted the pros and cons of different sized options. I went for the DENON Home 250 in the end and really pleased with it. Great sound in a largish kitchen and looks fantastic in white. Alexa works a treat and links up with Spotify account to play music / playlists without having to pick up my phone. Even my wife approves which is always a bonus and not something you normally hear when buying speakers! Thanks guys, great job as usual.
29 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Within minutes the Manchester shop was…
Within minutes the Manchester shop was able to solve my problem and order a new TV to be delivered at the end of January
27 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Advice and focus on me
Informative, knowledgeable, focused on me not selling, no pushing, relaxed atmosphere.
20 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
All the staff were amazing at the…
All the staff were amazing at the Manchester City branch- thank you
27 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind review, we look forward to your next visit.
Helpful staff and handy for collecting…
Helpful staff and handy for collecting orders.
27 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Genuinely one of the best shop…
Genuinely one of the best shop experiences I’ve ever had. Both Shiv and Ryan went above and beyond to help me with my query and just were so helpful and kind! I think Richer Sounds may save the high street with this level of customer service! Would give more stars if possible
31 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Incredible service
Incredible service from start to finish. Loved using the "find me a clearance bargain" feature on the website. Got my item in less than 24 hours. Couldn't have wished for better!
22 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All round good!
Good website, good click and collect service, excellent in-person experience
15 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ordered via phone on Monday received TV…
Ordered via phone on Monday received TV on Tuesday, never got the guys name that answered the phone but amazing service
15 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Excellent customer service by the Deansgate Team (Sam)
Excellent customer service by the Team at Deansgate, in particular by Sam, explained the spec of the soundbar in thorough detail and provided me with a cost effective solution as well. Over and above service by Sam, Will always look to purchase with RS for any entertainment tech.
21 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I have been shopping in this store for…
I have been shopping in this store for a few years, the service is very personal and they have an insane amount of experience. The store manager Sam is great and always willing to help. Highly recommended.
21 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Honest straightforward advice without…
Honest straightforward advice without sale patter bable
10 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Top class
Always first rate service at Richer Sounds - and a level of expertise that is now hard to find in large electrical retail chains.
18 december 2025
Antwoord van Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwoord van Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgeable staff
Good knowledge of product and a useful demonstration given. Only downside was a white version wasn't available in store.
11 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your wonderful feedback
Great Customer service
Great Customer service, ive been shopping at richer sounds from the 90's brilliant every time, they ordered from another store. Thanks 😊
14 december 2025
Antwoord van Richer Sounds - Manchester
Thank you for your 5 star review!
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