Richer Sounds - Manchester Reviews 

We had excellent service and advice from Matt in the Manchester store. He gave us a great general overview of options in the current TV market ( we hadn't bought a new TV for a long time), and at no point did he rush us or try to upsell us. He listened to what was important to us and laid out a choice of options. First class!

Very helpful and friendly staff, purchased record player for the first time, they answered all the questions I had.
Great that I could have it delivered home as I don't live in centre of Manchester.
Packaged very well. Thrilled with my purchase.

Excellent service. Honest, knowledgeable sales people.

Thanks in particular to Sam from the Manchester branch for excellent customer service when my ear buds were seemingly faulty. I chose Richer Sounds to be able to get professional advice about what to buy and I got that in both Manchester and Liverpool.

I had a visit to the Manchester City Centre Richer Sounds store and ended up purchasing a turntable, amplifier and speakers. Ryan helped me out, and this was incredibly useful. I had in mind the system that I wanted to get, and we made a few tweaks after discussing things in more detail. The whole experience was relaxed, enjoyable and stress-free. I fully recommend the Manchester store. Thank you, Ryan, for all of your assistance.

Staff were patient, knowledgeable and helpful. Listened to what I wanted, then helped to pinpoint what something that matched my requirements. Guidance was given re budget against value for money. Discount was given for VIP membership, my purchase has a 6 year guarantee, and it's free delivery.
The only downside was having to wait as my model was out of stock.

Excellent service throughout, very knowledgeable on products and great prices

Store staff were extremely helpful and gave a great advice helping choose a turntable to suit my needs and budget, which was in the sale too :) Another great store experience.

After doing a lot of research, I had a shortlist of components for a hi fi system. I went into the Manchester City Centre store and had a good discussion with Matt, and settled on alternative speakers that he recommended and was able to demo.

The service was excellent, they were priced extremely competitively and I received everything 2 days later. I’m very pleased with my system and my experience with Richer Sounds.

Fantastic customer service, great product, Audio Technica deck, will definitely shop here again.

As usual, excellent customer service with friendly professional advice.

Got absolutely brilliant advice so happy with my speakers

Bought a pioneer dj plx500 from Manchester store recently and the service given was excellent. Young man called shiv answered all my questions and set up the turntable for me to try and experience the sound first hand. I also received a good deal on my purchase so thank you to all at Richer sounds Manchester

Excellent service and advice given to us by Ryan, thoroughly impressed with his knowledge which helped me make the right choice!

Had what I wanted at an acceptable price. Easy to order on the phone. Prompt delivery. No problems.

Not the company they once were. Very very poor customer service and not nice people in charge of the shops? Where is Mr Richer? Why is he not supervising his staff properly anymore? Not run by genuine people like it was in the past. Used to be THE Audio Shop. Not anymore. Luckily there are now other companies that offer similar warranties.

Always a fantastic service and easy to sort out any issues.

Efficient and knowledgeable advice and service.

All good,
Professional, friendly people and great product at competitive price.