Richer Sounds - Middlesbrough Reviews 

1.647
•
TrustScore 5 uit 5

4,9

63-65 Borough Road, TS1 3AA Middlesbrough, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Verenigd Koninkrijk

  • 0333 900 0096

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.647)

24.500 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The Sennheisser Momentum 5 are…

The Sennheisser Momentum 5 are excellent compared with the competition. However, above all else, it's the service given in the Middlesbrough Richer Sounds branch that consistently wins the day ... it's exemplary, leaving everyone else standing. Top job guys!

14 juli 2026
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Antwoord van Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Knowledgeable and helpful staff at Middlesbrough store.

Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and approachable.
Parking outside the store made my visits and collection super easy. Staff (Shaun) carried my new tv to the car. Great service.

11 juli 2026
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Antwoord van Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Helpful and knowledgeable staff

Helpful and knowledgeable staff, first class deal

7 juli 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great shop for technology and advice

Great staff who are knowledgeable about technology. Very friendly and happy to chat and give advice about the best products for your need and won't advise you to buy the most expensive items. You feel like you're in safe hands and their expertise is greatly valued

7 juli 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

A happy customer

The staff are so friendly and professional , both over the phone and in person. They helped us with the delivery, and the service was amazing. This was my first purchase from Richer Sounds Middlesbrough, and it was such a great experience that I will definitely buy my next product from them

6 juli 2026
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Antwoord van Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Richer Sounds Middlesborough, Product and Sevice blew me away

What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienced people giving top advice without feeling any pressure to buy. I did buy some Focal Bathys, and after a few weeks of regular use, they still blow me away. I'm re-enjoying all of my music all over again. Many thanks, Richard

12 juni 2026
Review zonder uitnodiging
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

New tv (Middlesbrough)

Great prices and great selection. But above all, great and knowledgeable staff. Thank you for helping me choose the right tv and I did my budget. And a 6yr warranty

5 mei 2026
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Antwoord van Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Another great visit and buy from this…

Another great visit and buy from this branch
Staff are always very friendly polite and patient
Set up a pair of speakers I was interested in comparing with another pair

3 juli 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Fantastic company

I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute nonsense and waste of time. Today, I spoke to David at my local Middlesbrough store. Within 4 minutes, he provided me with a simple solution. Absolutely marvelous and top notch customer service as always. Just proves you can't beat talking to a human being. Spot on again Richer Sounds.

11 juli 2026
Review zonder uitnodiging
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Richer Sounds - first in class

Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds for my electronics purchases, no one can beat them on knowledge, price or customer care. First class as always.

4 juli 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Have bought my last few tv's from…

Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reassuring. Would definitely recommend to anyone . Thanks to all.

20 juni 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and efficient staff…

Very knowledgeable and efficient staff and service. The no 1 shop for advice and help. Products all good quality.

30 juni 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Dali Sonik 1 in white & Sonik Cenema centre in black.

Purchased over the phone as they wern't available for collection in store in the colour I required. Transaction was very easy & I was kept updated on my order & received it within 48hrs. Great staff at this store polite & helpful. ***** rating from me all round.

20 juni 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Top Marks

Once again an excellent service from Richer Sounds. Good advice, helpful and delivered on time. Will always use Richer Sounds when I can.

18 juni 2026
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Antwoord van Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great Customer Service with Shaun at the…

My experience with Shaun at the Middlesbrough branch of Richer Sounds was amazing.He was so friendly and very helpful..Nothing was too much trouble even though I was bombarding him with questions.
Thanks very much Shaun.
Your help was much appreciated

19 juni 2026
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Antwoord van Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Customer service

Customer service. I had queries about speaker brackets seen online. I got through to Paul at Middlesbrough branch who suggested a product and checked they would fit my speakers from
eBay. I forgot to order cable so rang back and he got some similar to my existing Cambridge Audio and added to the order. All arrived together.

18 juni 2026
Logo Richer Sounds - Middlesbrough

Antwoord van Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Always great to deal with Richer…

Always great to deal with Richer Sounds. I always search their shops first for HiFi & TV,
Great for advice and demonstrations.
Competitive prices.

18 juni 2026
Logo Richer Sounds - Middlesbrough

Antwoord van Richer Sounds - Middlesbrough

Thank you for your 5 star review!

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