Richer Sounds - Nottingham Reviews 

2.177
TrustScore 5 uit 5

5,0

108 Mansfield Road, NG1 3HD Nottingham, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the first contact till the transaction was finished there was politeness and expertise given and no amount of patience. I always obtain my products from Richer Sounds as I know I will get an exce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 108 Mansfield Road, NG1 3HD, Nottingham, Verenigd Koninkrijk

  • 0333 900 0035

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(2.177)

23.747 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The richer sounds experience

It's quite simple you get to an age were you like to see what your buying before you part with your money I have had a few items from richer sounds and found them to be really helpful and friendly and nothing is to much trouble,I would highly recommend them just big shout out to the Nottingham team for your help 🤔😎

28 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 4 van de 5 sterren

Hisense TV not perfect

As usual, the guys at Nottingham Richer Sounds were great and very helpful. The 4 star review is mainly due to the fact that I couldn't see the Hisense 75in tv in action before buying and had to rely on comments on the Richer Sounds reviews and in-store advice. After a few days with the tv on the wall at home it's taken quite some time to get the picture quality right, with alot of backlight issues to resolve. Overall I'm impressed with the tv but the inconsistent backlighting on the panel have been annoying.

28 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for taking the time to leave your comments, I'm sorry that the Hisense TV you ended up purchasing was not on available to view at the time. I will of course feed this back to the store so they can review what is showing within the store display.

Apologies also that tweaking the picture has taken some time to get right, we are always here to help either at branch or central level technical support, so do get in touch should you need any assistance with the TV from here.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Beoordeeld met 5 van de 5 sterren

Great knowledge

Great knowledge, service and delivery

27 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Staff were really helpfull and you had…

Staff were really helpfull and you had the product i wanted in stock
Theres also parking which is a bonus
The product was competitivly priced and also came with a 6yr warranty

26 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great service

Hi , Ian at Nottingham was very informative & made the transaction very easy.

25 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, smooth transaction. Pleasant experience.

24 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

TV purchase

Ordered an LG television from you guys as you quite simply were the most competitive in terms of price and could not have been more helpful on the telephone (Nottingham shop). In addition, your customer service and knowledge of the product were outstanding. I ordered the product lunchtime on Monday and received it the very next day at 0800. Superb service from start to finish.

23 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Richer Sounds - Nottingham

The whole team at the Nottingham store are obliging and knowledgeable.
Ben, who gave our demonstration, was very accommodating and gave us some good advice

11 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Fabulous service from richer sound in…

Fabulous service from richer sound in Nottingham. They helped my mum pick the right tv for them. The staff were knowledgeable, super helpful including carrying the tv to the car. They took the old tv in to recycle and helped me when I couldn’t connect to get channels. Absolutely first class service again from them. Thank you so much

28 februari 2026
Review zonder uitnodiging
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Great choice,great price, and excellent customer service.

20 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable

Very helpful and knowledgeable. First class service.

20 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

The products we had shortlisted on your…

The products we had shortlisted on your website were all on display
This enabled us to accurately compare picture quality side by side
The sales person was very helpful by giving us details of each tv, the pros and cons

19 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Richer Sounds Nottingham…

I called the Richer Sounds Nottingham team regarding the compatibility of a new Marantz CD6007 player with my existing Staljes NS3 active speakers. The technical advise was positive, thorough and just what I wanted to hear. Following the conversation I placed the order for the CD player online and collected from store the following day. In summary, positive advice, easy shopping and very professional service.

17 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Good expertise and demo with great customer service and price. You can’t ask for more.

When buying speakers you need to hear them. When we visited the store they advised us on options and set them up so we could hear them with music that we would play. No pressure to buy there and then. We purchased them a few days later. Good expertise and demo with great customer service and price. You can’t ask for more.

17 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 4 van de 5 sterren

Excellent experience in the shop I…

Excellent experience in the shop I don’t think the seller went far enough to show how to set it up. The instructions are very all over the place which I have no knowledge of following.

17 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your feedback, I'm really sorry that you have had difficult setting the unit up however, and will arrange for the team to follow up with you directly to help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Beoordeeld met 5 van de 5 sterren

Always receive a good service

Always receive a good service. Good customer focus. Repairs department never got back to me which was annoying. However, AVR replaced after the repair failed to rectify the problem and turn around was swift and very professional once I chased up thanks.

15 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Knowledgeable staff who are prepared to…

Knowledgeable staff who are prepared to spend time understanding your requirements.

Don't try and constantly up sell and prices are competitive.

12 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer