Richer Sounds - Nottingham Reviews 

2.175
TrustScore 5 uit 5

5,0

108 Mansfield Road, NG1 3HD Nottingham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product wa... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 108 Mansfield Road, NG1 3HD, Nottingham, Verenigd Koninkrijk

  • 0333 900 0035

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(2.175)

23.626 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful staff

14 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Pre arranged VIP visit

I had a pre arranged visit to consider 2 products. All my points of clarification were covered well and options proffered with clear explanation.
I purchased 1 of the items I had selected prior to the visit, and chose an upgraded product for the other based on advice.
At all times I truly felt like a valued customer, and never under any pressure or obligation.
Well done to Alex, who dealt with me on the day, and also to his team, who managed the collection in his absence.

13 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Expert knowledge, impeccable service

You can tell this business is privately owned. Everyone goes the extra distance for the customer. I was getting personal email responses hours after the store closed.

12 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

A great place to shop for your…

A great place to shop for your audio/video needs easy to order online staff also friendly and helpful I don’t need to go anywhere else.

10 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

I purchased my new tv with ease the…

I purchased my new tv with ease the staff were helpful and they guided me to the correct TV for me , I purchased it from the web site so easily done, the delivery was super cool and kept me informed all the way and again the delivery man was so helpful . I had to call them for help when I set the tv up again first class help was there to help me Thank you very much for all your help fantastic team.
I forgot they said if I didn’t like the tv for any reason within 30 days I can have a total refund but it is not going back

10 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

Excellent customer service.
Very knowledgeable and pleasant staff who are willing to offer sound advice.

9 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Sales

Fantastic service no hard sell & very knowledgeable nothing was to much trouble very satisfied customer

9 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Customer service.

Customer service.

2 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

The staff were very friendly

The staff were very friendly, listened to what we had to say and provided us with receipts and information

21 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Staff at the Nottingham branch have…

Staff at the Nottingham branch have always been friendly and helpful. My latest visit reinforced yet again why I am a returning customer to the store. They're always happy to:- answer any questions I have about products; make suggestions or recommendations; efficiently process an order (my last one arriving only 24 hours later (rather than the expected 3 to 5 days!). Thank you for your continued reliability.

2 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Purchasing From Richersounds

It was great to talk to a familiar person someone none bias and helpful assisting me with my purchase and enquiry in full without being rushed

5 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

VIP DEALS AND GREAT OFFERS

Quick decisions and very fast delivery

3 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Helpful advice

Helpful advice provided on the phone and arranged delivery at a time to suit me.

3 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Best shopping experience I've had in a long time

I visited the Nottingham branch with a vague idea of what I wanted, Ben was super helpful and professional in understanding my needs and turned the whole thing around making sure I got exactly what I was aiming for and more...considering my budget and high expectations.. his knowledge and understanding were spot on and I have a brilliant audio set up.. he told me to call if I had any questions which as did as I lacked some basic set up experience and now I'm flying.. thanks to you all

3 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Very knowledgeable staff in-store

Very knowledgeable staff in-store. High quality range of products. Very good advice and quick delivery.

2 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

The shops offer great advice

I bought speakers and stands online and decided I wanted more, but wanted to check the best ones to buy, so I went in-store.
Everything was delivered quickly. Very happy with my new set up.

1 maart 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful. Arranged a next day delivery.

27 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

The richer sounds experience

It's quite simple you get to an age were you like to see what your buying before you part with your money I have had a few items from richer sounds and found them to be really helpful and friendly and nothing is to much trouble,I would highly recommend them just big shout out to the Nottingham team for your help 🤔😎

28 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 4 van de 5 sterren

Hisense TV not perfect

As usual, the guys at Nottingham Richer Sounds were great and very helpful. The 4 star review is mainly due to the fact that I couldn't see the Hisense 75in tv in action before buying and had to rely on comments on the Richer Sounds reviews and in-store advice. After a few days with the tv on the wall at home it's taken quite some time to get the picture quality right, with alot of backlight issues to resolve. Overall I'm impressed with the tv but the inconsistent backlighting on the panel have been annoying.

28 februari 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for taking the time to leave your comments, I'm sorry that the Hisense TV you ended up purchasing was not on available to view at the time. I will of course feed this back to the store so they can review what is showing within the store display.

Apologies also that tweaking the picture has taken some time to get right, we are always here to help either at branch or central level technical support, so do get in touch should you need any assistance with the TV from here.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

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