Richer Sounds - Oxford Reviews 

1.769
TrustScore 5 uit 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. The staff were friendly, knowledgeable and very helpful, answering all my questions and helping me choose the right Denon amplifier. Everything went smoothly, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Straight forward ordering process, informative website. My second purchase of smart tv from Richer sounds. Tv delivered within 36 hours of purchase. Very happy with price and delivery.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Verenigd Koninkrijk

  • 0333 900 0052

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

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5,0

Alle reviews

(1.769)

25.159 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great price and availability of…

Great price and availability of products with options for delivery ir collection. Staff in store were super helpful…..

3 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent Service

I ordered a TV online and as promised the TV was ready to collect from the local store when expected and the staff were helpful and polite.

17 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Kaz and the team are excellent

Kaz and the team are excellent!

Got the best advice and an amazing price, will be using them for all my electronics needs!

21 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. The staff were friendly, knowledgeable and very helpful, answering all my questions and helping me choose the right Denon amplifier. Everything went smoothly, and I’m extremely happy with my purchase. I would definitely recommend this shop!

21 augustus 2026
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Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I’ve always found the staff…

I’ve always found the staff knowledgable, and extremely helpful with advice and suggestions.

19 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Excellent service as ever

Excellent service as ever from Kaz & Paddy at the Oxford Store

18 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Straight forward ordering process

Straight forward ordering process, informative website. My second purchase of smart tv from Richer sounds. Tv delivered within 36 hours of purchase. Very happy with price and delivery.

14 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, both at the Leeds and Oxford branches.
Best Customer service I’ve experienced for ages.

15 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Great advice

Great advice. Everything went smoothly with no fuss. The equipment is great quality and at a very good price. I’m very pleased.

15 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish

Great experience from start to finish. Constant communication throughout to get the correct tv for the space needed. Nothing was too much trouble.

15 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Matt at the Oxford branch was great in…

Matt at the Oxford branch was great in tracking down a monitor for me that was out of stock and kept me really well informed on the status. Super helpful and great service!

13 augustus 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Although mine was a relatively small…

Although mine was a relatively small order I made a couple of phone calls to head office and your Oxford store to clarify a few things and was very impressed by the helpful attitude and expertise of the staff. The final cost was very competitive.
I will not hesitate in recommending Richer Sounds to all and sundry 🤩😂🤩

12 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Upgrading my turntable

Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and press unwanted extras or “insurance”. Whilst it is a drive to get to
The store, I would always use Richer Sounds for hifi and tv purchases and support.

11 augustus 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Friendly, knowledgeable with an impressive after service if required

The staff are always friendly and knowledgeable and give good advice based on what you tell them that you are looking for. I also recently had to get a tv looked at using their 6 year guarantee and it was an impressively efficient service.

11 augustus 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Friendly setvice

11 augustus 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Wonderful from start to finish

Wonderful from start to finish! Great and friendly salesperson on the line, to a knowledgeable and patient installer. 5 year warranty is amazing too. Will visit again.

31 juli 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy telephone access to speak directly to a sales person. If only all companies could be like this - forget AI, Richer Sounds is definitely "A One".

7 augustus 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Made the initial inquiry over the phone…

Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm greeting , went through everything I was buying the pros and cons and everything and explain what is going on with my purchase couldn’t be more helpful and there’s a real privilege to deal with which sounds

8 augustus 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

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