Richer Sounds - Oxford Reviews 

1.769
TrustScore 5 uit 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. The staff were friendly, knowledgeable and very helpful, answering all my questions and helping me choose the right Denon amplifier. Everything went smoothly, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Straight forward ordering process, informative website. My second purchase of smart tv from Richer sounds. Tv delivered within 36 hours of purchase. Very happy with price and delivery.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Verenigd Koninkrijk

  • 0333 900 0052

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

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5,0

Alle reviews

(1.769)

25.159 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Could not fault the enthusiasm for the Argon TT product. As a result I purchased some active speakers to accompany the turntable. Well done Ashley Oxford branch.

26 mei 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Always worth talking with Richer Sounds

Having looked for buying advice from various online sources, I then did a price comparison with both High St and online retailers. I have previously bought goods from Richer Sounds and have valued their advice. My final call before choosing both the TV and where to buy from was to Richer Sounds to have a chat about the merits of 2 TVs. I got the opinion of the Store Manager (Kaz) and he reinforced my views to go for one over the other. No pressure was applied to make that choice and I valued his straight forward views. The decision was eventually made on price and, although not necessarily the cheapest place to buy, the candour of the staff member was enough to make my decision.

20 mei 2026
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Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent

Efficient, friendly service inc necessary home visit, great price, even greater product.

Only minus: we were assured the sound bar would fit on our TV table but it doesn’t. But TV and Manhattan box are bliss!

22 mei 2026
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Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I can not fault the staff at the Oxford…

I can not fault the staff at the Oxford branch they were very friendly helpful and professional they also knew their stuff about different tv and size etc I will recommend them to family and friends without hesitation also the manager Kass was very respectful not only to me but to his staff as well I could tell they are a very good team that work together

21 mei 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Helpful staff

Order dispatched and arrived promptly; team was really helpful even when I put the wrong order details in

21 mei 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Excellent, helpful service.

I recently made my first purchase from Richer Sounds in Oxford. The staff couldn’t have been more helpful and informative. Thank you so much to you all. You made the experience very memorable. I will certainly be back to buy more from you in future.

18 mei 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Good advice

Good advice, good communication and prompt service, product lives up to expectations

18 mei 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Kaz was really helpful

Kaz was really helpful, guided us to the right product for what we needed instead of a more expensive option.

18 mei 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

What a great experience very…

What a great experience very accommodating very helpful soughted out a wonderful hi-fi for me thank you Damian and the team at Oxford

10 maart 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

There were no problems

There were no problems. I have always found the Oxford branch to be helpful and, above all, honest. They are happy to avoid me having a wasted journey by paying for items up front over the phone (e.g. cables) and then putting the items to one side for me to pick up. Very useful.

15 oktober 2025
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Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

A Sound Effort

Great courtesy from Damien and the other members of the team in Oxford. He had provided a selection of options for me to listen to, did not try to upsell, but respected my budget, and we were able to come to a satisfactory conclusion. I had used Richer Sounds on a previous occasion and their service was as impressive in both instances. Very reasonably priced too. 10 out of 10

11 mei 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

Very helpful, knowledgeable and attentive staff. We had a 1001 questions and they were extremely patient and went above and beyond to make sure we bought the right audio equipment that we wanted for our circumstances. We even ended up buying more than we went in for!

10 mei 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

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