Richer Sounds - Reading Reviews 

As always, excellent service from the Hi-fi experts.

Good value, knowledgeable, friendly and efficient service.

The Richer Sounds website was easy to navigate to find the correct product for me. Placing the order by phone to the Reading branch was simple and the goods arrived very quickly. All in all a satisfying shopping experience.

We walked in and bought a new TV from them.
The team in the Reading store were very helpful. No hard sell, just genuine help and advice.
5 out of 5.

Went in with an open mind for a specific requirement. As usual the guys in Reading had several great options, and their advice and personal experience (matching my home setup) was so much more useful than buying over the internet. Ended up buying something I would have never considered, and they sound superb. The specific colour of speakers I wanted weren’t in stock, but they arrived at my house the next morning!

Very helpful and friendly manager answered all my questions

Thanks to the knowledge of the store staff, we were able to purchase a simple enough television that my 90 year old mother can manage. Ready for us very quickly and installed with expertise. Thank you

Very helpful in store with advice regarding a tv bracket and surround sound system. Would have given 5 stars but the store were slow in contacting the installer they use to fit it in our house

Great as always. I've been a customer of Richer Sounds for many years. I have always purchased my home TV & home cinema products from them. The staff are always very polite and helpful. Their knowledge of the products are exceptional. You can even have a trial experience of home cinema. Nothing is too much trouble and great backup service as well.

Great service as always

Always very helpful and knowledgeable staff. They consistently have great pricing and welcoming stores.

Great service from the team at Reading Richer Sounds. Was looking for a new TV and soundbar. Received good advice and price from a very knowlegable team. Equipment delivered next day after placing order. The only slight negative was that they didn't tell me that the quote was only valid for a two or three days.

Having bought from the Richer Sounds for over 20 years it is always the first point of call when reviewing TV & sound projects.
In December 2025, I had a fantastic experience at Richer Sounds Reading while purchasing a new TV and sound system, and I’d like to give special mention to James. From the outset, James was exceptionally helpful — taking the time to guide me through various options and even visiting my home to assess the room and offer practical, honest advice about what would work best.
His customer-focused approach, combined with the store’s price promise, made the whole process smooth and straightforward. He also recommended a reliable installer, which made the setup completely hassle-free.
I’m now in the process of planning another TV and sound system purchase for a separate project, and there’s no doubt I’ll be returning to James and the Reading branch. Their professionalism, attention to detail, and genuine care for customers make them a pleasure to deal with.
Thank you, James, for your help, keep up the great work!

Great experience with richer sounds from start to finish. So easy to order what I wanted quick delivery and updates throughout. Top quality products at great prices I will definitely be shopping from here again

The customer service was second to none, even carried the TV to my car for me. The additional warranty sets this company apart from all the others and is better than anything you get elsewhere.

Okay, whilst the aim should be to go in knowing exactly what you are after, I was a little more open based on knowing more about what I want to achieve, I feel this was appreciated and well directed with the open offer to guide me to an appropriate selection taking me through a demonstration of how the system works.
I had had the same advice previously a few years back & also had the reassurance that they would send me elsewhere if it was appropriate, as had gone in looking for headphones for mixing, and was directed to industry standard which they didn’t sell 👍

Fantastic service, and what a great experience it was to buy directly in-store! Thank you.

Actual customer service…you ring, speak to a person, and that person actively tries to help sort your issue.
Once issue was understood, I was transferred to technical support, who knew the product, guided me to what I needed and organised the purchase of the accessory, which was delivered next day

Not only were the gentlemen I spoke to knowledgable, they were friendly.

We have shopped with Richer Sounds over the years and have always been happy with our purchases and, the advice we received. Thank you.

The staff are always professional, courteous, knowledgeable and go above and beyond to help their customers.