The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... Toon meer
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Lees wat reviewers zeggen
Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... Toon meer
Bedrijf heeft geantwoord
I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Toon meer
Bedrijf heeft geantwoord
Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
51 Bell Street, RH2 7AQ, Reigate, Verenigd Koninkrijk
- 0333 900 0081
4,9
Uitstekend
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Shopping at Richer Sounds was a…
Shopping at Richer Sounds was a pleasant experience. Friendly and knowledgeable staff.
27 januari 2026
Antwoord van Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
excellent buy from Richer sounds
excellent buy from Richer sounds . I am very happy with the TV . Good service I will use them again .
28 november 2025
Antwoord van Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwoord van Richer Sounds - Reigate
Thank you for your wonderful feedback
Brilliant advice and customer…
As usual the advice and customer service was brilliant. What I love about the team is they listen. They could just suggest the highest cost option, but instead they engage and advise a good fit. Thanks again everyone for a great experience.
20 januari 2026
Antwoord van Richer Sounds - Reigate
Thank you for your wonderful feedback
New TV purchase
We needed advice on buying a new TV - Ian was able to oblige with a comprehensible explanation of the various TV formats. The price we paid was comparable that available online or at Currys. Overall a satisfying experience.
18 januari 2026
Antwoord van Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Excellent advice
Excellent advice , service , price and staff
24 januari 2026
Review zonder uitnodiging
Excellent service
Excellent service, brilliant product and very good value. What more can one ask for? Why go elsewhere?
16 januari 2026
Antwoord van Richer Sounds - Reigate
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Audio Technica LPX120BTUSB
Very helpful advice and the LPX120BT USB turntable is a great piece of kit
16 januari 2026
Antwoord van Richer Sounds - Reigate
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Competitive and informed.
I’ve been buying tvs from RS for decades now. This one is a very nice 65” oled. From LG. Buying something like this direct off the web without seeing picture quality seems nuts to me. RS are always competitive on price and are one of the few remaining business in this sector that commit and value an actual premises where you can go and see expensive AV and televisions side by side to get real world experience - a views on the product and superb expertise.
3 december 2025
Antwoord van Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
All good service by all staff at Reigate
15 januari 2026
Friendly helpful staff
13 januari 2026
Usual top service from the staff at my…
Usual top service from the staff at my local Reigate branch.
Put a JBL Flip 7 speaker aside for me to pick up the next day. Great sounding speaker, the third JBL bluetooth speaker we've had for the family (on your recommendation), really excellent bit of kit.
11 januari 2026
Antwoord van Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
The listening area was good.
The listening area was good.
The Arcam installation instructions are terrible.
Ken
10 januari 2026
Antwoord van Richer Sounds - Reigate
Thank you for the feedback, I'm pleased that you took advantage of the Reigate store listening facility. The colleague love demonstrating the products for customers and are always happy to arrange sessions with some notice.
I'm sorry that the supplier instructions for the product weren't satisfactory however and will of course pass this on to to them, should you need any technical assistance please do get in touch with the branch direct or failing that our customer service team..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Speaking to someone
Speaking to someone, who knows what they are talking about ,and giving me the right help
7 januari 2026
Antwoord van Richer Sounds - Reigate
Thank you for your 5 star review!
Antwoord van Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ian the Store manager was knowledgable…
Ian the Store manager was knowledgable and guided us through a smooth purchase with a new TV (even showing us some of th ehigh-end stuff so we understood the technology comparisons between different brands).
3 januari 2026
Antwoord van Richer Sounds - Reigate
Thank you for your wonderful feedback
Helpful advice and friendly service.
2 januari 2026
Antwoord van Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
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