Richer Sounds - Stockport Reviews 

2.492
•
TrustScore 5 uit 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company that I've used for years. Stockport branch is great, very helpful staff and a good opportunity to test kit before buying. Great warranties too.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 58 Lower Hillgate, SK1 3AL, Stockport, Verenigd Koninkrijk

  • 0333 900 0022

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.492)

24.562 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Pleasant people,good knowledge could…

Pleasant people,good knowledge could not fault anything and delivered prompt by date.

26 augustus 2026
Logo Richer Sounds - Stockport

Antwoord van Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Very good

Very helpfull staff great service nice place

25 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Richard was so helpful when listening…

Richard was so helpful when listening to my needs and giving me advice about how to satisfy them

25 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Easy transaction

Easy transaction. All went well.

24 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company.
Ordered a TV online and within a short amount of time, a date and time was given for the delivery. They kept me up to date with the delivery process. I have used Richer Sounds many times in the past, and have never had a single problem with them. After the TV was delivered, they even called myself the day after, and asked if i needed any help in setting up the TV and was everything OK with the delivery. I wish other Companys would look after their customers like Richer Sounds.
Keep up the excellent work.

23 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

5 * Knowledge and service

This store has been my go to for 30 years plus! The staff are always knowledgeable, friendly, and helpful.

13 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 4 van de 5 sterren

As usual the website and in store staff…

As usual the website and in store staff were excellent and very helpful, the emails from DPD about the parcel (which I asked to be taken to my local store, not too my house), were confusing and made me think I’d done something wrong!

But good product and service

20 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thank you for the feedback and for taking the time to leave us a review, although we were sorry to hear about the confusion regarding delivery emails. We will of course take your feedback onboard for the future.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

Beoordeeld met 5 van de 5 sterren

Amazing service

Super friendly service and the staff went out of their way to help with my enquiry and subsequent purchase.

21 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

This was my first purchase with Richer…

This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad they have there own parking area,which was just across the road.On entering the store there was available staff willing to assist,and a nice display of equipment for sale.I would visit this store again.

19 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Excellent customer experience.

Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

19 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, knowledgeable staff

18 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 3 van de 5 sterren

Wiim Amp

The salesman wasn't very knowledgeable. He might have been new as he did go and ask when I asked about radio stations.
Got the product I wanted Wiim amp. A coffee would have been nice.
I visited the store last year and the salesman was very knowledgeable about the Wiim. That's why I returned plus I've had good experiences with Richer Sounds in the past. Pleased with my Wiim amount.

18 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

Beoordeeld met 5 van de 5 sterren

I prefer visiting showroom rather than…

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 .
Bought a tv off you several years ago and returned recently based on previous experience and customer service Thank You .

18 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Fantastic assistance with expert…

Fantastic assistance with expert knowledge. Have been buying from Richer Sounds over many years and never been disappointed.

27 november 2025
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Antwoord van Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Warmly greeted and very helpful from the start

Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice. I wold not hesitate to use Richer Sounds again.

17 augustus 2026
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Antwoord van Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Excellent Service

Staff are very helpful and gave good advice/help.
The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.

16 augustus 2026
Logo Richer Sounds - Stockport

Antwoord van Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

So helpful

So helpful, thanks

16 augustus 2026
Logo Richer Sounds - Stockport

Antwoord van Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great advice

As aways, great advice and products.

16 maart 2026
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Antwoord van Richer Sounds - Stockport

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Personal service and proper advice…

Personal service and proper advice about what we wanted. No overselling.
Knowledgeable staff who also helped out over the phone with the TV set up.

14 augustus 2026
Logo Richer Sounds - Stockport

Antwoord van Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

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