Ordered a Hisense 32in freely TV after a little research, called the sales line and spoke with a friendly sale member who price matched another store and then gave me an extra 10% TV arrived the next... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had to deal with Richer Sounds Telesales to arrange a purchase because I live in a remote part of the UK. I spoke with John who was very professional and who sorted everything out for me. The Naim... Toon meer
Bedrijf heeft geantwoord
What can we say about Richer Sounds, well as usual they are a fantastic company to buy from their Customer service is brilliant they are kind and nonweldable about their products and i have shopped wi... Toon meer
Bedrijf heeft geantwoord
I recently purchased an LG OLED TV from Richer Sounds and had a great experience. The whole process was smooth and professional. A special thanks to John from the telesales team, who helped me promptl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Verenigd Koninkrijk
- 0333 900 0093
4,9
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent old fashioned personal service without the malarky.
Bought by telesales to avoid soulless online experience. Spoke to very professional and friendly salesmanager (Vic). Everything went perfectly and he arranged exact delivery schedule which was met.
17 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Transaction was smooth but web site was wrong
Transaction was smooth, delivery was quick however the product description on the web site was wrong, in two different ways. Whilst the errors (no remote included, no FM Tuner/DAB) were significant, I ended up keeping the product
15 mei 2026
This is the second time I have…
This is the second time I have purchased from Richer Sounds , just a great experience so easy to order from them. Also a exceptional service and delivery from this company, I highly recommend them I will certainly be using this company in the future , just a great experience. Highly recommended
12 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
Excellent service from ordering to…
Excellent service from ordering to delivery. Excellent pricing. I would highly recommend.
13 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Enthusiasts who put the customer first
A great experience throughout. Friendly and professional.
13 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
Slick process buying over the phone…
Slick process buying over the phone with next day delivery by a two man team.
Really pleased with the product and the service, keep up the good work !
14 mei 2026
Antwoord van Richer Sounds - Telesales
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience and interaction with Telesales
I had to deal with Richer Sounds Telesales to arrange a purchase because I live in a remote part of the UK. I spoke with John who was very professional and who sorted everything out for me. The Naim product arrived within 3 days which given the destination was amazing. I will definitely be using Richer Sounds again.
13 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
Ordered a Hisense 32in freely TV after…
Ordered a Hisense 32in freely TV after a little research, called the sales line and spoke with a friendly sale member who price matched another store and then gave me an extra 10% TV arrived the next day and it couldn’t have been any easier to purchase a TV. Thank you very much to your friendly sales.
11 mei 2026
Antwoord van Richer Sounds - Telesales
Thank you for your wonderful feedback
What can we say about Richer Sounds
What can we say about Richer Sounds, well as usual they are a fantastic company to buy from their Customer service is brilliant they are kind and nonweldable about their products and i have shopped with them for 40 years. We recently bought the Samsung Q 990 F sound bar with rear triple firing speaker it is an amazing price of kit we love it and with a full 6 year warranty the price was a no brainer. Once again thanks to everyone at this great store and online retailers from Richard & Ernie.
18 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your feedback, great to read you were happy with our service.
Product arrived safely and we like it
Product arrived safely and we like it. But it would be good to know why we cannot order it online but have to go through a convoluted albeit very polite process to make the order.
11 mei 2026
Item was accurately described and sales…
Item was accurately described and sales person was both helpful and knowledgeable,
11 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
Great experience
Great experience. I called and was offered advice before making my purchase. Delivery was speedy. Wpuld definitely recommend
11 mei 2026
Antwoord van Richer Sounds - Telesales
Thank you for your 5 star review!
One of the best
One of the best, I purchased a TV from Richer Sounds.
If ever you need it, hopefully not they have a great warranty on TVs and excellent customer support.
Wouldn't order a TV from anywhere else.
5 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
Lived up to expectations
Ordering was easy and delivery was arrange for the day I wanted. All staff were extremely helpful.
Really pleased with the products ordered.
6 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A fantastic experience from beginning to end.
A fantastic experience from beginning to end. The kind of old school service and care that is so hard to find today. Delivery flawless too. Buy from Richer Sounds with confidence.
8 mei 2026
Antwoord van Richer Sounds - Telesales
Thank you for your 5 star review!
Excellent all round.
8 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - Telesales
Thanks for your 5 star review, we look forward to seeing you again next time
Website didn't edit "text instructions" from county box
Went around in circles whilst online as for some reason it did not accept my address. Quick phone call placed order and paid very efficiently. Very helpful staff. Next day delivery. Great price.
7 mei 2026
Antwoord van Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
Antwoord van Richer Sounds - Telesales
Thanks for your feedback, great to read you were happy with our service.
John was brilliant telling me all I…
John was brilliant telling me all I needed to know before buying
5 mei 2026
Antwoord van Richer Sounds - Telesales
Thank you for your wonderful feedback
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.