Richer Sounds - Tunbridge Wells Reviews 

1.263
•
TrustScore 5 uit 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I visited Tunbridge Wells shop on a Thursday afternoon with a 4 1/2 year old tv. Spoke with Lewis who verified my 6 year warranty & immediately arranged for the tv to go to the workshop. The following... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Verenigd Koninkrijk

  • 0333 900 0082

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.263)

24.662 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Callum understood what I wanted from the outset and what constraints there were.

13 november 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Purchase of new Sony 8 TV.

Have used Richer Sounds in the past for buying electronic equipment and have been very satisfied with their speed of service. My latest purchase, a Sony 8 TV was also dispatched very quickly by an excellent delivery service.

7 november 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

The guys at the Tunbridge Wells branch…

The guys at the Tunbridge Wells branch were very helpful in making my mind up about which TV to buy, very knowledgeable in the products they were selling and would highly recommend anybody to use this branch thanks again

7 november 2025
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Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Excellent customer focus

Excellent customer focus, value and quality! I’ve never used Richer Sounds before, but I certainly will be in future. I bought all the kit from them to set up a home cinema system which required them helping me a lot to get things right. Their customer service is exemplary across all staff I spoke to. The products were of high quality and priced extremely competitively. Nothing was too much trouble and they supported me way above and beyond what I’ve come to expect these days! Top marks Richer Sounds. Use this company, you won’t regret it!

4 november 2025
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Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Helpfull and Honest Fantastic Service

Brilliant knowledge and advise service as it should be rare these days!! very pleasant experience and great tv

4 november 2025
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Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Buying a new streaming system

We were looking to purchase a new system with streaming function and quality speakers. We were given individual attention at a level that we could understand and so much time too. We made a purchase, the goods were with us the following day and a quick phone call answered a couple of questions we had regarding setup.

We are now enjoying the new system which is everything we hoped for and more!

3 november 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

we recently bought projector from royal…

we recently bought projector from royal tunbridge wells store. very good experience fantastic staff there giving true and honest advise.

thanks alot

2 november 2025
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Antwoord van Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Great in-shop service

Great in-shop service. Great value

3 november 2025
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Antwoord van Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

The sales representative was amazing

The sales representative was amazing. His name was Joseph (Joe) and this was at the Tunbridge Wells store. He was helpful and explained everything with precise detail and really helped me decide what I wanted. I don't think I've ever had a better sales experience in my life. My opinion of richer sounds massively increased after this experience and I ended up placing an order thanks to Joe. He was amazing.

4 oktober 2025
Beoordeeld met 5 van de 5 sterren

Always reliable ….

I have always had good service with Richer Sounds. The staff, service, ordering and collecting my television, went smoothly, without a hitch.

29 oktober 2025
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Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Excellent service start to finish

Great telephone staff, very helpful, great price and free delivery and 6 year warranty. Excellent interaction from start to finish

27 oktober 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

So easy to install and connect.

So easy to install and connect.

26 oktober 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable staff

Friendly and knowledgeable staff, thank you!

21 oktober 2025
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Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Quality service and a pleasant price surprise.

Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

20 februari 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

New System

Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

15 oktober 2025
Review zonder uitnodiging
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Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Good welcome

Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

21 oktober 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Excellent service

Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

4 oktober 2025
Logo Richer Sounds - Tunbridge Wells

Antwoord van Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

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