Richer Sounds - Tunbridge Wells Reviews 

Brilliant knowledge and advise service as it should be rare these days!! very pleasant experience and great tv

We were looking to purchase a new system with streaming function and quality speakers. We were given individual attention at a level that we could understand and so much time too. We made a purchase, the goods were with us the following day and a quick phone call answered a couple of questions we had regarding setup.

We are now enjoying the new system which is everything we hoped for and more!

we recently bought projector from royal tunbridge wells store. very good experience fantastic staff there giving true and honest advise.

thanks alot

Great in-shop service. Great value

The sales representative was amazing. His name was Joseph (Joe) and this was at the Tunbridge Wells store. He was helpful and explained everything with precise detail and really helped me decide what I wanted. I don't think I've ever had a better sales experience in my life. My opinion of richer sounds massively increased after this experience and I ended up placing an order thanks to Joe. He was amazing.

Excellent help in the store and top delivery service

I have always had good service with Richer Sounds. The staff, service, ordering and collecting my television, went smoothly, without a hitch.

Great telephone staff, very helpful, great price and free delivery and 6 year warranty. Excellent interaction from start to finish

So easy to install and connect.

Friendly and knowledgeable staff, thank you!

The ordering process is so quick to use and delivery is super fast.

Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

Always helpful, they do ring you back, the price is good and it’s delivered on time. What’s not to like really.

You can buy “stuff” anywhere but you can’t guarantee good service whatever you pay. The team at the Tunbridge Wells shop were excellent. I had to pick up the item on a specific day. I was kept very well informed about order dates and it reduced my stress levels.

I will definitely buy from Richer Sounds again.

Nearly three years ago we bought a stereo system with Wharfdale speakers from your Tunbridge Wells shop. Very recently, a problem developed with one of the speaker inputs and we took it back to the shop. The staff couldn't have been more polite and helpful, they tried to fix the faulty part but decided to return the speaker to Wharfdale for consideration of a warranty repair. Once the speaker is returned, they offered to post the speaker back to us. Nothing seemed to be too much trouble for them they even promptly emailed our original receipt of purchase which I initially couldn't find. I did at first contact Wharfdale who were also helpful and it was they who suggested it might be easier to return to the shop.

On both calls I actually spoke to a human, a rarity these days, how refreshing.

I have used Richer Sounds a few times now and the staff are always very friendly, knowledgeable and helpful. Good advice, quick service and great prices.
Thank you