Richer Sounds - Watford Reviews 

Having purchased at TV last week from your Watford shop, your staff were excellent. Advice and support was first class.
Thank you.

Carol and Alan Rose.

Sami and co very knowledgeable and helpful
A good experience
So much better than going to Currys
And they beat the price match promise unlike Currys
so.all in all a good experience

Richer Sounds are very knowledgeable and i wouldn't go anywhere else.

Great prices and great service , what’s not to like

We had an outstanding experience at Richer Sounds, and it was all thanks to Bradley. As complete newcomers to this type of audio equipment, we had plenty of questions, but Bradley took the time to explain all of our options in a clear, easy-to-understand way. He didn’t just tell us what products were available—he explained how the technology works, the benefits of different setups, and helped us understand what would best suit our room and our needs.

There was never any pressure to buy the most expensive option. Instead, Bradley listened carefully to what we wanted and offered thoughtful recommendations that gave us complete confidence in our purchase.

This was our first time shopping with Richer Sounds, but after receiving such knowledgeable, patient and genuinely excellent customer service, we can honestly say we’re customers for life. Bradley is a real credit to the company, and we wouldn’t hesitate to recommend Richer Sounds to anyone looking for expert advice and outstanding service. Thank you!

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement.
I went again to the store in Watford where I received excellent customer service and help. I was also looking for some appropriate headphones and the assistant gave me help and advice and I made a purchase following her recommendations and am very pleased with what I bought.
The service and advice was top class. Richer Sounds is not just for very serious hi-fi buffs but offers good advice and support for "mere mortals". Thank you!

A small purchase but nonetheless a great service from Lloyd at Watford

Amazing customer services and very friendly knowledged staffs.
Thank you very much to Bradley and all the staffs that helps me to decided and choose the best options for my sons birthday present.
You are the best guys. xx

First class service on telephone and delivery.
David Sharpe

The manager is obviously a great manager his trainee looked after me with real professionalism and care. I really appreciate the level of service I received.

The expertise and friendliness of the staff was truly brilliant.
It convinced me these were the people to trust with my quality large tv I finally deserved.
I wasn’t far wrong. Price wasn’t the issue as their pricing is matched with the rest of the market place, making the purchase a no brainer, helping me to make the right choice.
😃

We bought a new LG tv, to replace and old LG model.
Richer sound we helpful on the phone and in the store. Cost was also good. Thank to the store for helping

All members of staff I dealt with were extremely helpful and knowledgeable.

Been dealing with richer sounds from Richard’s first shop. Never had a problem. Long may it continue. 👍👏👏👏👏👏

Friendly and knowledgeable

As always excellent advice and respect
from manager who took order

I bought a C rated LG 48 inch LG tv for the World Cup from Richer Sounds.
Notably-anLG OLED48C54LA with a 6 year guarantee and a Sanus VLL5 Black wall bracket.
I am much pleased with our new tv and it was easy enough to set up quickly.
The picture is pure quality and is a decent upgrade from our previous LG unit bought in 2021.
Richer Sounds’s price was better than that of John Lewis -by over £100 and a longer length of guarantee for the same unit. The in house team were very approachable, led by Freddie who explained the differences between similar products and we agreed that my research via Which? magazine, was appropriate for this unit and especially at this price, given the advances in the OLED technology over the past 5 years.
Freddy was knowledgeable, courteous and patient, and in no way pushy or coercive. I didn't at any time feel obliged to buy any of their products.
I opted to collect the unit myself, though delivery was free of charge, and the Lady that handled the delivery helped me, without prompting, to physically load the unit into my car.
I engage with this company from time to time and I am a VIP customer -purely because I believe in their company ethos and because of their worker ownership business ethics.
I am intending to buy any future audio/tech products from Richer Sounds as I have always found them to be a trusted and price efficient company and being confident in any company’s brand and Business Morality is a currency that I value more than the mere price of the product.
After the transaction, the resulting communication from Richer Sounds, confirmed my past and present understanding, that I am, indeed, a valued and respected customer.
So, a Big Thank You to the Team at Watford.

Please be advised that I went your store in Watford on 29 June 2026.
I am a foreigner and I don't live here . I bought ATLP5X turntable from your store . There was a lady( partially disabled ) and a black guy ( probably store manager).
I had problem with credit card transaction with them. They have charged my Amex and Visa card twice and both time transaction didn't get through and provided cancelled receipts. both saying that they don't accept those credit card which required signature and then the manager said its their policy.
But the again he said that he can accept my same credit card only for one time and he completed the transaction of GBP 289.00 and handover the Turntable. when i came home i got an email alert that GBP 289 transaction was by made by Richer Sounds. Then i went next day on 30 June at your store in Watford and the Lady said we have cancelled those transaction in the machine .
That's fine and then I wanted to buy few stylus and record cleaning product but she refused to serve me and said we cannot accept your card and she didn't bother to ask me whether I interested pay in cash.
Anyway I left your store that day. after couple days day later I went your Holborn branch in London and i got the proper service from your staff my credit card worked perfectly fine.
I would appreciate it if you look into this issue and why two different rules apply.
Best Regards

Friendly knowledgeable staff. Focus on what you need rather than what you think you want. Balanced opinions and cool communication. Best price/value options.