Richer Sounds - Websales Reviews 

22.148
•
TrustScore 5 uit 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 3 - 4 Hankey Place, SE1 4BB, London, Verenigd Koninkrijk

  • 0333 900 0065

4,9

Uitstekend

TrustScore 5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(22.148)

24.500 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good service

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Know there stuff.

Richer Sounds keep there prices in line with Peter Tyson they are both high end Hi Fi retailers , but if i had to pick out the 2 it would be Richer Sounds , Thanks for my purchase .

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Frendly driver seem to be well…

Frendly driver seem to be well experiance they were both frendly Lifted tv with experience tv is excellent packing spot on iam very happy with it GREAT TV 😀100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Total satisfaction

Two points
Excellent customer service
Good technical advice

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

It's Richer Sounds, you know it's going to be good.

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s.

I've bought from their store in my hometown of Stockport, bought from their Liverpool store and also bought from them online, and I've never been disappointed yet.

This time I've upgraded to a better turntable and, as always, it couldn't have been simpler. Easy website navigation, excellent price, kept fully up to date with the shipping and it was delivered exactly when they said it would be.

You can't go wrong with these guys.

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Excellent service from Richer Sounds

Excellent service from Richer Sounds - I bought a new TV. The selection is very good and the guidance helped me to choose the right TV for me. The order said the TV would be delivered in 7 working days but it came within 3.

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Great service

Ordering easy, delivery quick and the soundbar I bought is superb, should have bought it sooner. The 6 yr warranty is a great bonus too. Would buy from them again.

7 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great quality products

Great quality products, communication and swift delivery which is well packaged!
Highly recommend them

7 september 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Just love Richer Sounds …..

Just love Richer Sounds for everything AV {;>) Easy to order and speedy delivery or pick up. Always great products and prices but sign up for VIP membership and you often get 6 year guarantee! No brainer, thanks.

6 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Just no surprises or issues

Just no surprises or issues. Good price delivered quickly.

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

A great price & IT Syncing

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have installed throughout & outside our home, meaning that we can switch all our lights on & off directly from the TV!

8 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Usual very good experience

Easy to order online. Good updates on progress of the order. Order arrived earlier than expected. As usual a very good experience with Richer Sounds.

5 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Excellent speakers

Excellent speakers, delivered promptly even with the standard delivery option. Have bought from this company many times and find the employees knowledgeable and helpful, and the prices good.

7 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Delivered ontime

Delivered ontime, great price

7 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Delivery was faster than promised and…

Delivery was faster than promised and the extra guarantees included are well worth having and show that the products they sell can be trusted to last. What's not to like?

7 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Loving our new record player

Loving our new record player, and it was delivered so quickly!

7 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Bought a tv for a kitchen

Bought a tv for a kitchen, beta price I could find and delivered quickly and safely

7 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 4 van de 5 sterren

Excellent service (with a bit of bad luck)

Having watched the local prices for a while I saw that Richer Sounds had a very good offer on for the TCL 55" Google TV that I had my eye on. I could have driven across Sheffield on 'Click and Collect' but it would have been the same as next day delivery to my home anyway so I opted for that.
In the event the delivery van broke down on the far side of Sheffield - which they were very apologetic about - so I settled for courier delivery the following day, so I've gone for 4/5, although there's not much anyone could do about that, and the following day the couriers arrived bright and early and kept me informed of progress just as the Richer Sounds team had, so it would definitely have been a 5/5 if not for a bit of bad luck.
The TV itself is excellent both for it's picture and sound and integrated immediately with my EE TV & broadband, although I'm still finding my way around all it's capabilities.

7 oktober 2026
Logo Richer Sounds - Websales

Antwoord van Richer Sounds - Websales

Thank you for your feedback and for taking the time to leave us a review.

We appreciate your understanding and patience with this issue. Whilst it may have been down to some bad luck as you mentioned, we do apologise that your delivery was delayed.

We hope you enjoy your new TV!

Many thanks,

The Customer Experience team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer