Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Toon meer
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Lees wat reviewers zeggen
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Toon meer
Bedrijf heeft geantwoord
Megan was polite, respectful, knowledgeable, friendly, and most of all helpful. She provided the desired information immediately with a smile in her voice. Megan is a great representative of your co... Toon meer
Mr. Cory saved the day. Why I made that statement. He was the third person I spoke with since Oct. 12, 2026. The second rep I spoke with could not and did not try enough to break down his delivery s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very easy process and professional…
Very easy process and professional service
13 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Such a great company am very impressed
Such a great company am very impressed
10 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Shoaib,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Agent was able to help me with all the…
Agent was able to help me with all the information
9 april 2026
Antwoord van Arch RoamRight
Varsha,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen was very welcoming
Helen was very welcoming, nice, professional. She quickly and efficiently addressed our questions and concerns. Thank you!
7 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Irina,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Impressed with their Customer Service!
Megan was so nice and kind and caring on our call. She helped me purchase just the right policies for our family trip to Europe and even saved us a few dollars on what we expected to pay. Thank you Megan and Arch RoamRight!
6 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Betty,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful and Knowledgeable
Extremely helpful agent who patiently answered all my questions.
7 april 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Charla answered my questions very…
Charla answered my questions very professionally and thoroughly.
7 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Jeffrey,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
She is very helpful.
26 maart 2026
Antwoord van Arch RoamRight
Maria,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was kind
Kayla was kind, informative and professional. She is a crafty to your company.
6 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Gary,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Knowledgeable and helpful.
31 maart 2026
Antwoord van Arch RoamRight
Brenda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
A = Accessible R = Resolution C = Caring H = Helpful ARCH
On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" information. Another plus was the expediency that accompanied my claim along with the e-mail reminders. As a former teacher, I am awarding ARCH an A+. Thank you
31 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Eddi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
very helpful walking me through the…
very helpful walking me through the process
31 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Robert,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Deneitra,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
all over the world with Arch Roam Right.for…
I have traveled all over the world for both work and vacation for 31 years. Since finding the Arch Roam Right insurance, I buy the coverage I prefer at a fair price.
Many other companies in this industry just try and sell you stuff that you dont need as a package. Arch Roam Right lets me select exactly what I want.
29 maart 2026
Antwoord van Arch RoamRight
Barry,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Such great customer care
Such great customer care. I had a unique situation and Lori-Ann sifted through my plans with ease/
27 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Dana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very helpful in explaining the…
Very helpful in explaining the differene options
25 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Sandra,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Carmine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very Helpful Employees
I had to call many times about my claim and every time the people who answered were both knowledgable and helpful.
17 februari 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Eugene,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Friendly
Friendly, US based customer service that was very helpful.
23 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Dale,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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