Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Toon meer
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Lees wat reviewers zeggen
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Toon meer
Bedrijf heeft geantwoord
Megan was polite, respectful, knowledgeable, friendly, and most of all helpful. She provided the desired information immediately with a smile in her voice. Megan is a great representative of your co... Toon meer
Mr. Cory saved the day. Why I made that statement. He was the third person I spoke with since Oct. 12, 2026. The second rep I spoke with could not and did not try enough to break down his delivery s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Arch RoamRight
Jackie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Cynthia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was professional and helpful with…
Cory was professional and helpful with my request for travel insurance. He covered the benefits of the plan I requested and outlined the preexisting clause. A very easy transaction.
17 mei 2026
Antwoord van Arch RoamRight
Jane,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Friendly, knowledgeable, customer service
I called Arch RoamRight customer service because their website wouldn't allow me to input 16 family members for our trip. The maximum allowed was eight individuals. The associate was very helpful and made the process very easy.
15 mei 2026
Antwoord van Arch RoamRight
Linda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Susan,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was very knowledgeable with the…
Cory was very knowledgeable with the travel insurance we purchased!
He was very patient, and explained things so that I totally understood the policy.
Great guy!!
14 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda was able to answer my questions…
Brenda was able to answer my questions quickly, maybe moreso than my brain could handle, but she sent off info for me to read over and digest
15 mei 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was wonderful
Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient with the people they are dealing with because they might not know or understand something. I never felt that way with Isabel. She was there to explain and help...a definitely asset to the company that employs her. Thank you Isabel!
12 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Barbara,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory went above and beyond to help me
Cory went above and beyond to help me. Very knowledgeable, professional and kind. Best of the best!
11 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Don,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
OMG!!! Give her a raise!!!
We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we booked this trip. Last year started having sporadic issues that worsened. Sadly, had to cancel this trip. After filing our claim, Sue Lochner emailed and called several times needing more info and dates. She went above and beyond AND our claim was approved. I cannot Thank Sue enough for caring, her tenacity and helping me thru this process. She is an awesome employee with extraordinary work ethics. These days it seems that you do not find this type of employee that really cares and loves her job. It really shows. Thank YOU again Sue!!!!
6 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Lisa,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
John,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Lynda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Timothy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was very pleasant
Isabel was very pleasant, efficient and knowledgeable. Top marks!
7 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful customer service
I was able to cancel a policy that wasn't exactly what I wanted and get a new policy that incorporated what I needed. It was human error on my part, but they helped to correct it for me.
6 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
TB,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Professionalism
Professionalism. Courtesy and empathy. Kayla was awesome and provided information.
5 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Peggy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was wonderful to work with
Megan was wonderful to work with. She was patient with me,knowledgeable and she was very professional. She is truly an asset to your organization.
5 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Patricia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
very friendly and helpful
very friendly and helpful, making sure I had the right address and on the email,
4 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Mike,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The representative CORY
The representative, Cory, was most helpful. He walked me through the entire claims process and answered all my questions. Very professional and kind.
4 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Nancy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was thorough in assessing my…
Kayla was thorough in assessing my needs and made the process simple
4 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Glen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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