Rohan Reviews 312

Easy site to navigate to find required items , great value & quality fit as expected over all good.

I’ve been shopping at Rohan for decades. Started when I was working next to their warehouse in Milton Keynes many years ago. To begin with they were amazing. But sadly their current online shopping, pledges, delivery (lack of) and downright laziness has led me to stop shopping there again. Despite paying for next day nothing arrives. No response from them. I have to chase. Why? Where is their customer service ? Don’t rely on them. Their service is terrible.

Guarantee honoured (great) but process could be more user friendly. Just after I’d given a 5* review on some trousers I’d bought a few months before, I discovered a flaw in the fabric. Contacted Rohan and when they were returned I received a brand new pair very promptly. But it did take quite a long time to get to that stage and I think the process could and should be streamlined.

Great service clear updates helpful friendly staff

Purchased a duvet style jacket in the sale which is good value for money.
Would have preferred a more robust and stronger zip similar to those used in most outdoor wear

Quality products at a reduced price, free delivery, items received within two days.

Ordering was easy and the delivery was very quick and left in the right place.

I’ve worn these tops for longer than I care to remember. I think there have been three generations of design with the latest being softer and cosier than the previous. They always look great and are snag proof, hard wearing and dry quickly. They work well both an intermediate layer with or without a tee-shirt or on their own.

I think the time has come for me to write an unprompted review. Retired now, I wear Rohan pretty much all the time when casual wear is the order of the day. I have been buying Rohan gear for about 30 years - I have never had a problem and have been very satisfied with store and online purchases. I think this is a slick company which provides highly functional good-quality clothing, backed up with impeccable customer service. There, I have said my piece……

I have been wearing Rohan waterproofs, fleeces and shorts for about 40 years. But one of the absolutely standout garments (the other is the Jeans) is the Microgrid zip tops, comfortable and useful in a remarkable range of British temperatures, the chest pocket is perfect for your mobile and the brighter colours cheer you in a sea of grey and black. Buy some.

Good quality items, prompt delivery

Rohan is a very efficient company and they provide very good quality clothing.

I ordered a pair of trainers. The ordering process was straight forward and they arrived very quickly.

Happy with the quality of the trainers.

My online experience has always been great and my latest purchase went well.
I'd like to express my thanks to the lady in your Preston shop where they didnt have my size but we compared a smaller size and its stretch waist so I could go ahead with a purchase online with confidence of a good fit.

Love the global Ts - I have quite a few of them in different colours. They are great tops, layers and suitable for so many settings. More please! Especially when on deals 😊

Excellent products supplied by excellent service

Prompt delivery.
Lightweight as required.
Would like cargo pockets

Have bought quite a bit of Rohan kit over recent years. All of it is high quality and very durable. Sizes are generous and jackets are generally made to accommodate several layers. Waterproof equipment stands up to wet weather. Shop staff are usually very helpful and knowledgeable.

Ordered two online items to collect from our local shop on collection only one item could be found, I was told that a good search in the shop would be carried out as there was a staff shortage that day and then it would be posted out to me which is duly was, resulting in good customer service 😀

I am furious with Rohan. At the end of February I purchased a full price pair of amblers trousers. One week after they arrived I received an email from Rohan offering 25% on Amblers trousers. This is not the first time they’ve done that. I see no point in buying full price from them in future. If they were going to offer me a discount so quickly after purchasing full price they should’ve offered to reimburse me.

Really impressed with the speed of delivery. I bought items in the sale and am very pleased with them.