Romans - Bath Reviews 

82
TrustScore 4 uit 5

4,2

34 Southgate Street City Centre, BA1 1TP Bath, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been with Romans for 28 years and they manage my Bath property. I live in Australia and rarely get the chance to visit them in person. I have always found that I they have managed my property... Toon meer

Beoordeeld met 5 van de 5 sterren

I would want to express my gratitude to Jasmine Hardie for her tireless efforts. She goes above and beyond to assist with any problems pertaining to the rental of your property, whether it's a simple... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Our experience of Romans (Bath) has been very poor. The property was not clean when our daughter moved in (including cigarette ends left by previous tenants) and faults do not get fixed. After a year... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Completely awful agents. Throughout out time of being their tenants, the house wasn’t cleaned on arrival, tried to charge us twice when a previous tenant had already paid for a damage, we was given th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder
  3. Taxateur onroerend goed
  4. Vastgoedinspecteur

Over Romans - Bath

Geschreven door het bedrijf

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Geschreven door het bedrijf

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contactgegevens

  • 34 Southgate Street City Centre, BA1 1TP, Bath, Verenigd Koninkrijk

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,2

Goed

TrustScore 4 uit 5

82 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(82)

177 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

House Review

We were very happy with Saffron, whom we met at 61 College road for a house viewing. The service was pleasant. She clearly took us through and elaborated every detail.

7 oktober 2024
Review zonder uitnodiging
Logo Romans  - Bath

Antwoord van Romans - Bath

Dear Sylvester

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Super professional

Super professional, efficient and most importantly...Human! A very smooth onboarding and rental process enabled by the excellent and lovely Hannah. Thank you kindly for making our family move so easy.

25 september 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Rupert

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

Saffron went above and beyond finding me a property to view that suited my needs. Had a great viewing with Hannah, she was able to answer all of my queries perfectly.

29 augustus 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Alastair

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful and friendly staff

Helpful and friendly staff
Saffron and Hannah have both been really helpful in identifying suitable properties we may be interested in, arranging viewings for these and answering our questions. Quick and polite communication. Also, I appreciated that Romans letting agency were happy to conduct virtual viewings, which really helps when relocating from beyond Bath.

30 augustus 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Marianne

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah and Saffron a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Had a great viewing with Hannah on…

Had a great viewing with Hannah on Friday , such a nice young lady who really knows her stuff and is very helpful and polite. Would 100% recommend Romans in Bath.

23 augustus 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Aisling

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thank you Amy

Thank you Amy you were very professional and confident, It was lovely for you to say what a lovely house I have.
Nothing was too much trouble for you, you explained everything. A genuine lovely person.

11 juli 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Theresa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Had a viewing recently with Saffron

Had a viewing recently with Saffron, was great, all our questions were answered and the viewing was good

6 juli 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Max

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Nice experience viewing a house

We had a great experience viewing a house with Saffron. She was very professional, had good knowledge of the house and was really nice.

2 juli 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Gretel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

great experience with Saffron

great experience with Saffron, was punctual, friendly and made the whole experience work well, A++

2 juli 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Paul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron and the team a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Worked with Saffron Willmot Marla

Worked with Saffron Willmott Marla.
Polite, punctual and easy to talk to.

Agency picks up calls immediately. Offer many options, for described preferences.

Would recommend

25 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Leonid Zh

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Viewings

Had two great viewings with Saffron. Very informative and easy to arrange, would definitely recommend!

24 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Jake Tansey

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

viewing

Today I had a viewing with Saffron. She is one of the best agent's I've seen. She's so kind and really helpful.

18 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Dafne

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great responsive service

Throughout the process, their staff has been really helpful and has offered excellent service. They've been professional and responsive, from figuring out what we needed to comprehending it and providing it. A great option for anyone looking to move to Bath.

14 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Ines Rotaeche

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Really great viewing from Saffron…

Really great viewing from Saffron Willmott! Very friendly and makes everything very clear

11 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Samuel Whitby

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

I am a first time landlord who has let out my property using the 'premier' fully managed service. The work, advice and guidance they have delivered was excellent. I cannot recommend them highly enough.

11 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Mr Rouault

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Property viewing experience

I went into the office to book a potential viewing, and I was looked after by Saffron - she was super helpful and booked me in for a viewing on the next day. She also took me around the property, informed me of all I needed to know and was very accommodating!

11 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Pomme Jivavichakul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Saffron conducted a fantastic virtual…

Saffron conducted a fantastic virtual viewing as I was unable to meet in person as I am relocating from London to bath. Thanks for giving great detail and showing me round the flat via video chat.

10 april 2024
Review zonder uitnodiging
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Antwoord van Romans - Bath

Dear Alice

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amy Southby-Forward has been…

Amy Southby-Forward has been outstanding. Professional, superbly efficient , friendly, objective and always available for advice . My flat was let within two weeks of initial consultation. Amazing!
Her colleagues Saffron Willmott and Hettie Dewing both very effective and efficient added to the Romans Bath experience.
I can’t thank you all enough.

12 maart 2024
Review zonder uitnodiging

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