The gentleman below says, they didn't come to rescue an ill cat. Just to let you know they come occasionally, if they are known to the people who are reporting. My friends cat was reported by a mali... Toon meer
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I called about a injured cat that didn't have a home they told me to take it to the vet I said I didn't have the money to pay for that they said it's not a priority for them and they will do nothing.... Toon meer
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Fast delivery - purchases well packed - I’m pleased with the products chosen. Just one unfortunate circumstance - the dragonfly brooch is much brighter than shown in the photo. I would have preferr... Toon meer
Bedrijf heeft geantwoord
I adopted a beautiful rescued cat from them. Their rescue team had done the rescuing, after a concerned person had alerted them. They then had a vet check, and made sure she had the treatment she need... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At the RSPCA, we’re proud to be there for every kind— from pets in need to wild animals who need urgent care. Every day, our dedicated teams work tirelessly to protect animals, prevent cruelty, and offer hope in situations that are often distressing and complex. As a charity, we face difficult decisions about how to use our limited resources, and we must prioritise the most urgent and serious cases of abuse or neglect. This sometimes means we can’t attend every call, no matter how much we wish we could. When we’re unable to be there in person, we’ll help in other ways—offering you support, directing you to organisations that can help fast, and, when it’s safe, empowering you to take an animal to a vet. These shared efforts truly make a difference. We’re incredibly grateful for the kindness, patience, and support shown by the public. Together, we can continue to speak up for animals, protect those in need, and build a better world for every kind.
Contactgegevens
Verenigd Koninkrijk
- www.rspca.org.uk
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2K reviews
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Absolutely devastated
I'm absolutely devastated. I sent footage to the police and reported violent abuse to a 5 year old dog that is terrorised on a daily basis by a violent ex rapist who served time. He punches its face in, kicks it and tortures it. Finally, after months of advocating for it, it was seized but I was told it was being returned to the abuser. It was checked by a vet who said it could be released back to the man due to not finding injuries. Again, this is despite overwhelming evidence that was submitted. A man gets sent back to prison for stealing £75 worth of fizzy drinks but a man abusing his dog is rewarded. The system is a joke and makes the RSPCA and UK law an absolute disgrace.
2 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Allegro MT,
Thank you for sharing your concerns, we truly appreciate how frustrating and upsetting it is to report an animal you have serious concerns for and to feel nothing has been done. We are unclear from your review if you reported your concerns to the RSPCA as well as to the police.
As a charity, the RSPCA has no more legal powers than any other member of the public, so rely on their understanding and knowledge of the Animal Welfare Act 2006 to try getting improvements for animals. As a charity with no legal powers, I’m afraid we're not able to remove animals without them being signed over to us by either the police or the owner.
If you did report your concerns to us and would like us to investigate how your report was handled please use our formal complaints process so we can review the specific details:
https://www.rspca.org.uk/utilities/contactus/complaints/form
With best wishes,
Sarah
A fantastic way to help animals when you have a busy schedule
I was looking for ways to help animals but as I work long hours it was difficult to find the time. As an RSPCA micro-volunteer I can complete small, flexible tasks. There's an interesting range of activities and I can select the ones I want to do, such as helping with wildlife surveys, putting up a bird box, and learning what to do if I find a sick animal. Their volunteer site is easy to use and I record the activities I've completed. I love the regular newsletters, helpful videos, encouraging messages from staff, and new things to learn about protecting wildlife. It's such a rewarding experience. I recommend it to anyone who wants to help animals and it really does add up to make a difference.
1 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Mrs Hill,
Thank you for taking the time to leave such a positive review and for volunteering with the RSPCA as one of our Microvolunteers. We appreciate all of the time that our volunteers are able to offer to help us create a better world for every kind and I’m so pleased that you are finding it such a rewarding experience.
Thank you also for recommending your experience and encouraging others to join. We hope as many people as possible join our millions-strong movement to improve as many animals’ lives as possible.
With best wishes
Sarah
This is an amazing and inspiring…
This is an amazing and inspiring organisation. I have completed micro-volunteering tasks for around 2 years now and am delighted to help.
We are kept well-informed and I am pleased to be able to have my voice heard on a variety of topics, all of which are important to me.
I hope to continue with them for a long time to come.
1 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Clare,
Thank you for sharing your kind words and for being such a supportive and committed volunteer for the past 2 years. Our volunteers make an incredible difference to the lives of so many animals and we are pleased that through your role as a Microvolunteer you have been able to engage and support some of the wide-ranging work that we do to improve animal welfare.
With best wishes
Emma
I´ve been a member of the RSPCA…
I´ve been a member of the RSPCA volunteer team for a good few years now. I´ve always found the staff and other volunteers to be extremely helpful and they always act in the best interests of any animal, and all cruelty they unfortunately come across or which is reported. For me, they are the best and are under extremely tight resources but they´re doing their best for all animals. Thank you.
31 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Susan,
Thank you for your very kind review and for volunteering for the RSPCA. We are incredibly grateful to all of our volunteers who generously give their time to support the animals in our care and promote good animal welfare.
Our frontline officers do have heavy workloads and travel wide areas to respond to as many jobs as they can each day. While they have no more legal powers than any other member of the public they are thoroughly trained and use their understanding of the Animal Welfare Act 2006 to try to improve the lives of the animals they visit, on many occasions these are made in cooperation with owners responding to the advice they have been given.
Thank you again for your continued support which means we can continue our vital work
With best wishes
Sarah
Microvolunteering
I recently started taking part in microvolunteering as I wasn't able to find any in-person volunteering with the RSPCA. I find this option really great for people like myself or others who may not be able to do physical volunteering but still want to take part! I noticed a lot of negative reviews for RSPCA; I have not experienced any issues, as I have not had to report or contact the RSPCA for any animal welfare issues. However, not all organisations are always able to help or be there for every situation. I do sincerely hope that the RSPCA continues to fulfil its role in rescuing, rehoming, and providing proper care and protection for animals in need.
30 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Wendy,
Thank you so much for your kind review and we’re so pleased you are enjoying your experience volunteering. We are truly grateful to all of our Microvolunteers and the time they donate to us as even quick activities can make such a big difference to the welfare of animals.
There are around 330 RSPCA officers spread across England and Wales who have very busy workloads and cover wide areas of the countries. As a charity with limited resources we are sadly unable to attend every report we receive (nearly a million calls and quarter of a million online reports yearly) but we try our best to prioritise our most urgent calls. Our dedicated officers are out 365 days a year to try to respond to as many reports as they can.
With best wishes
Emma
Volunteer & Adopter
I am a long time volunteer for the RSPCA's Birmingham Animal Centre & can only be positive about my experiences. I spend time in the Cattery, Small Animal Unit & help with fundraising events & it is a joy, with benefits to both physical & mental wellbeing. Staff are friendly & always willing to answer questions, so the experience also provides learning opportunities (& it allows first hand experience of how hard the staff work & how difficult situations can be at times).
I have also adopted cats from the centre & found the process to be easy & straightforward, with follows ups made by the centre post adoption to ensure all was ok.
I would recommend both volunteering & adoption from the RSPCA as in my experience, both are very rewarding.
30 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Donna,
Thank you for your incredibly kind words. And thank you for your dedication and commitment to supporting the RSPCA Birmingham Animal Centre and making such a positive difference to the lives of the cats and small animals in RSPCA care, including those that you have so generously offered your home to. We hope that they have settled well.
With best wishes
Sarah
In just under a year of volunteering
In just under a year of volunteering, I have experienced firsthand the great appreciation the public has for the invaluable work the RSPCA has done. Being the world's first national animal welfare charity is more than inspirational. Two centuries of pioneering animal welfare place it as a global leader in animal rescue, rehabilitation, and advocacy - and I can't recommend it enough to volunteers wanting to join their effort and campaigning to prevent cruelty and shape modern animal protection standards.
29 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Olga,
I’m so pleased you are enjoying your experience as an RSPCA volunteer. The RSPCA exists to inspire everyone to create a better world for all animals. We are truly grateful to you for supporting us and encouraging others to help make such a positive contribution to the welfare of every kind.
With best wishes
Sarah
I reported in June my neighbour…
I reported in June my neighbour throwing her cat out of the window nothing was done for ages you eventually checked on the cat which as I said was skinny where I also contacted the police because she got someone to go in my garden and get it .now at 7 o’clock this morning once again but this time a tiny skinny kitten has come out of her window again. Your phone number is useless never got anybody to come out and you get enough donations nobody interested in helping this poor skinny kitten it’s disgusting so when my neighbour comes home from work that poor thing has got to go back. It is so wrong she should not be allowed to have animals. And I’m being told by RSPCA emails to monitor the kitten that’s a joke not my job it’s yours who knows what she does to them inside the house the kitten is about 6weeks old and skinny the RSPCA is a joke 😡😡😡😡😡
28 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Yvonne,
Thank you for sharing your concerns and. I’m very sorry to hear that your experience has left you feeling frustrated. We truly appreciate the compassion you have shown for the cats by seeking help for them.
Please know that every report we receive matters to us. As a charity with limited resources, we have to prioritise the most urgent and severe cases of cruelty and neglect. This means there are times when we’re not able to take the action people hope for, even though we’ve carefully assessed the information provided.
That doesn’t mean your report wasn’t important — it helps us build a clearer picture of animal welfare issues in local communities, and we’re grateful that you took the time to speak up for an animal in need.
If you would like us to look into your calls please use our formal complaints process so we can review the specific details:
https://www.rspca.org.uk/utilities/contactus/complaints/form
With best wishes
Emma
I was a volunteer at RSPCA Radcliffe…
I was a volunteer at RSPCA Radcliffe Animal Shelter. I do voluntary work online for RSPCA. I do voluntary work at Cats Protection in Derby.I feel involved with the RSPCA even when I can't travel as I have not got a car and during epidemics including covid.
27 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Thank you, Louise, for leaving us your positive review and of course for your volunteering work over so many years. It’s great to hear your feedback and that you feel so appreciated. We really do value our volunteers for the impact they can help us make to improving animals’ lives.
Best wishes
Sarah
Volunteer dog walker
I have been a volunteer dog walker at the Birmingham Animal Centre, and prior to a change in the way it had to be done due to Covid, a pre adoption home visitor, for 27 years.
I love working with the dogs, and with the staff who are all so dedicated to the animals, so helpful to the volunteers, and show genuine appreciation for our help.
21 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Dear Phillip
Thank you so much for your positive review, and of course for your help in making a difference to the lives of animals. It’s great to hear how happy you are working with the dogs and with the team that supports you.
With best wishes
Emma
Adoption
Adopting my cat from the RSPCA was the perfect and easy experience that I needed. Thank you so much.
27 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Dear Eve Lynn
We’re so glad to hear about your experience adopting an RSPCA cat. Each pet is carefully matched by our teams to the environment that will best support its welfare and provide it with a loving home. We wish you many happy years together.
With best wishes
Sarah
RSPCA Newbrook Farm
I first came to the RSPCA (Newbrook Farm) when I adopted my cats, Lemur in 2014 and Wotsit in 2020. Sadly, they have since both passed away and losing them has been incredibly hard. I was not quite ready to adopt again, but knew I still wanted to be involved with the RSPCA so I recently began fostering at Newbrook Farm and the support I’ve received from the team whilst fostering has been amazing. Whenever I’ve had a question, needed advice or just wanted a bit of reassurance, there has always been someone there to help. That support has made such a difference and has given me the confidence to keep fostering. I’m incredibly grateful to the RSPCA for bringing Lemur and Wotsit into my life and for giving me the opportunity to become a cat fosterer. I would wholeheartedly recommend the RSPCA to anyone thinking about adopting or fostering. The work they do for animals is so important, and I feel very lucky to now be a small part of it.
27 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Amie May
Thanks for leaving us your review, and we’re sad to hear how hard it was for you losing Lemur and Wotsit. You clearly have cherished memories of them. For people finding it hard to deal with losing their pet, we have this page on our website which offers advice and details of pet bereavement resources:
https://www.rspca.org.uk/adviceandwelfare/pets/bereavement/support?p_l_back_url=%2Fsearch%3Fq%3Dblue%2Bcross&p_l_back_url_title=Search
It’s great to hear that you’re now kindly fostering cats for the RSPCA and feel supported by the team you work with. Thank you so much for making a difference to the lives of the cats you foster.
With best wishes
Sarah
Brilliant staff
We have adopted 3 dogs from the RSPCA Birmingham Animal centre. The staff were friendly, knowledgeable and genuinely care for all the animals there.
8 years ago, I became a volunteer dog walker and absolutely love it!
The staff really appreciate you and make you feel part of the team.
Can’t recommend them enough!
22 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Thank you, Tracy, for your kind words - we really do appreciate them. And thank you as well for the time you take to volunteer and make a difference to the dogs in RSPCA care. We’re glad you feel part of the team as volunteers play a vital role in our work.
With best wishes
Emma
Volunteer animal carer & Van driver
Great experience volunteering with the RSPCA Newbrook for the past 11 months. Friendly, supportive staff who really care about the animals they rescue 💙
27 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Charlie
Thank you so much for leaving us a positive review and for your volunteering. Volunteers are so important to the work we do, as they can really help us to make a difference to the welfare of animals. We’re grateful to you for joining us in our work and are very happy to hear that you’re finding it such a great experience.
Best wishes
Sarah
RSPCA has limited resources and it…
RSPCA has limited resources and it seems terrible that they can’t respond to every situation. But my experience of the people who work and volunteer there is that they care deeply for the animals who come into their shelters, often in very distressing situations. I have nothing but admiration for the Inspectors in particular.
27 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Maxine
Thank you so much for leaving us your review. Yes, our dedicated teams all care very much about the animals they rescue and are caring for and, as you know, some animals come from such sad situations. We try our very best and it breaks our hearts to know that we can't be everywhere we need to be, all of the time. We’re grateful to people like you who speak out about their positive experiences of the RSPCA, so thank you again.
Best wishes
Sarah
Fostering with the RSPCA
I’ve been a foster parent with the RSPCA Birmingham since 2019, and it has been an incredible journey. Having witnessed firsthand the extraordinary love and care they give to every animal, I can truly say they do amazing work. The team supports you through every single step and provides everything you need to succeed. I recommend it 1,000%
27 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi AK
Thank you so much for leaving your review. It’s wonderful to hear that your volunteering is such a positive experience and we’re very grateful to you for looking after animals who are in need of a safe and loving place to be while they’re waiting for their forever homes. We’re glad you feel so supported in the work and that you highly recommend it to others.
With best wishes
Emma
I support the RSPCA with dibations has…
I support the RSPCA with dibations has they do amazing work 24 hours a day 7 days a week. All their is paid for by donations by caring members of the public. They receive no money from the Government. I have nothing but the upmost respect for everyone at the RSPCA.helping rescue aninals that are suffering cruelry or neglect. Many animals are attacked for no reason by strangers.
I support the RSPCA so togeter when cam put an end to animal suffering and cruelty and give them the love and support they need and deserve.Thamk you RSPCA..
26 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Dear Cliff
Thank you so much for your kind words of support and also for donating to help us in our vital work. We really are most grateful to you for joining us in wanting to build a better future for animals. They give us so much and we’re working hard to give them a voice, as well as rescue and care for them.
With very best wishes
Emma
Thank Goodness for the RSPCA
I've adopted from the RSPCA and had the opportunity to shadow an inspector. It's clear how much they care for the animals in their charge and for animals they are looking out for. The care staff and fosterers were so good with the kitties we have adopted. They truly care about the cats and who they are rehomed to. I could never do the inspectors' job. They see so much misery yet they are constrained by the laws of the land which means at times they can't do what they'd like to for animals in need. When they are able to, they take the necessary steps to help. I applaud the RSPCA for everything they do to help animals.
14 mei 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Jess
Thank you so much for telling us about your experience of adopting your cats from the RSPCA. We’re so glad to hear how pleased you were with the adoption process and the care taken to ensure it went smoothly. We wish you many years of happiness with your furry friends.
Yes, our dedicated frontline officers have heavy workloads and travel wide areas to get to as many jobs as they can in their working day. They have no more legal powers than any other member of the public, so rely on their understanding and knowledge of the Animal Welfare Act 2006 to try getting improvements for animals. Most often, these are then made in cooperation with the owners acting on officers’ advice.
With best wishes
Emma
A fabulous, dedicated charity focussed on the needs of animals and excellent to volunteer with
First I adopted a cat from our local RSPCA and was really impressed with the attention to detail of the adoption process and the focus on the animal needs as well as our situation and what we were looking for and what we could offer. We have a wonderful new family member now, our cat Sky. I then became an online volunteer and find it a brilliant experience in which I feel I am supporting an excellent organisation dedicated to makiing life better for all animals. Additionally there is great support and communication with us volunteers and it has added extra interest and focus to my week.
26 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Dear Julia
Thank you for leaving your review about the experiences you’ve had with the RSPCA. It’s great to hear that you were impressed with the adoption process at your local RSPCA when you decided to rehome Sky. We wish you every happiness with your furry member of the family.
Thank you too for volunteering with us. We are so grateful to people who choose to give up their time to help. Volunteers play a critical role in our animal welfare work and we’re glad that volunteering is making a positive contribution to your life.
With best wishes
Sarah
A disabled volunteer
As a disabled person I have problems doing most voluntary work. As a Micro-volunteer (home computer user) I can do something to help animals in need.
25 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Dear Mr Gilbey
Thanks so much for leaving your review. And of course, thank you too for volunteering for the RSPCA. We are really grateful to those people who choose to give up their time to help and support us and the animals that need us.
For anyone considering volunteering, this page of our website and the pages linked to it provide some useful information:
https://www.rspca.org.uk/getinvolved/volunteer/withus
Thank you again for choosing to volunteer and devote time to helping animals.
With best wishes
Emma
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