RTS Tactical Reviews 

I had an issue with my order but the customer support team was right there to fix it asap.

Update to 2 stars- Order was delivered very quickly once they received it.
Placed order 3 weeks ago. Still hasnt shipped. John responds to emails with hopefully it will ship next week. Considerable trustworthiness issue for a company im trusting my life to. Terrible experience so far. I would cancel but ive waited so long now its like wth.

For a steel-based Level III+ plate, the RTS Tactical LWR5 checks the right boxes: thin, lightweight, solid build quality, and backed by a company known for good customer service and quick shipping.

Great product for the price and allows for versatility in configuration as well.

I have 5 vests of another brand this is my first RTS tactical vest and very satisfied. It’s very comfortable and all around perfect!!

Received my product and quality was top notch. The plate carrier fit big and the process of exchanging was seamless. Customer service was great!

Quality gear, with solid construction. I appreciate the durability of the material used and the modular accommodations allow multiple rig set ups regardless of the caliber I'm using.

I’ve been purchasing tactical ballistic vests from RTS Tactical for nearly a decade, and I’ve consistently been impressed with their products and customer service. The quality of the vests has always been excellent, and my orders are processed and delivered promptly.

Because I have a slimmer build, I usually sew a couple of extra pieces of Velcro above the existing Velcro to get a better fit. That’s simply a personal adjustment—the vests themselves are well made, durable, and give me confidence in their protection.

Over the years, the RTS Tactical team has also been great about handling my requests to return or exchange items whenever needed. Their professionalism and willingness to help have kept me coming back.

Overall, I prefer RTS Tactical over the other brands I’ve tried, and I highly recommend them to anyone looking for quality ballistic gear backed by excellent customer service.

God bless.

Great service there return policy is great, they do the right thing

Great transaction, great shipping, going to be a returning customer.

First they advised the product I purchased was in stock. The shipping information tab advises 2-3 business days. If the order is affected that they would reach out with an updated time/option. I ordered my package on 5/14/26… THEY NEVER REACHED OUT!! I called on 5/21/26 and was told it was being manufactured and should be done Saturday (5/23/26). I waited I called again 5/26/26 bc it still didn’t show shipped… I was told again it was still being manufactured and should be done in another week.finally received the package on 6/4/26.

Second they advertise the product having four quick disconnect tabs… the sides are but the shoulders are only Velcro. So again false advertisement and lying on their part. I would have went with a separate company in order to have a true 4 way quick disconnect… overall HORRIBLE experience!

Product was great and customer service was fantastic! Lead times aren’t the fastest but patience is worth it! Unfortunately sent it back due to not needing but they made the process so easy

The customer service is amazing! I needed to change my vest size and I was able to send the vest back and keep in communication with the customer service team the entire time!

shipping took too long and couldn't give me a exact time.

The vest shipped fast. And it's great quality and a really good price. Very happy with my purchase. I would recommend them to others.

Ordering was easy from product selection to checkout. The quality on the rifle plates is great and above my expectations. Placed them into my plate carrier and ready for work.

Product is what they said It was. very happy with it.

The bag was something I’ve been wanting and curious to see if it would fit my shield. When I looked at measurements and design it should fit my shield. After receiving and attempting to fit the shield, it’s not a perfect fit. I can’t return it or make adjustments. The sizing at the bottom it a little tight and not enough with.