Safefoam Reviews 

254
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

I needed a cushion for an Ercol loveseat, I contacted Safefoam and spoke to Joe who was extremely helpful and knowledgeable. I had a fabric sample which we really wanted and was delighted that Safefo... Toon meer

Beoordeeld met 5 van de 5 sterren

Thanks Joe and the Safefoam team. Great quality, expert advice and quick, responsive service. My 1980s Ercol sofa and arm chairs have been given new life with comfy new cushions with beautiful new... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m so happy with my cushions! Safefoam were a pleasure to deal with and my new cushions turned up way ahead of the suggested time. I had an Ercol 334 armchair and 205 footstool upholstered in a brigh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Safefoam team excelled in the provision of pew cushions for our church. Their advice and support was excellent and allowed the PCC to make fully informed decisions. Once the decision had been made... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Antiek meubilair winkel

Geschreven door het bedrijf

After trying for 30 years, we have become one of the leading British companies maufacturing Ercol Replacement Cushions & Covers. We can replace most Ercol Models. In late 2021 Ercol themselves wrote to us to say that they very happy with our company rejuvenating their antique models. We also do lots of church pew cushions all over Britain, from as far South as Cornwall to the Isle of Lewis in the North


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

254 reviews

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5,0

Alle reviews

(254)

47 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Exemplary customer service

Exemplary customer service. I phoned this company twice for advice prior to ordering cushions for our Ercol Jubilee 3 seater sofa and spoke to Joe who was very knowledgeable and helpful. We were pleasantly surprised that the new covers and cushions arrived with us a week after Safe Foam had originally received our fabric. We are delighted with our cushions. Thank you Safe Foam

10 oktober 2025
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Antwoord van Safefoam

Thanks Neal. We noted that you fabrics supplier is Ultimate Fabrics from down your way in Devon. It is a beauty too, from Sanderson's Ivanhoe range. They sent us the fabric & we made your cushions and covers. I put a picture on our website's news blog for October. It really does look so good. Thanks for your kind words, our staff really appreciate customers like you, taking the time to make such good comments.

Beoordeeld met 5 van de 5 sterren

Can even handle the unusual!

Had an unusual request and Safefoam came through for me. Joe was especially helpful in finding just what I needed. Excellent service!

17 oktober 2025
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Antwoord van Safefoam

Thank you Claire for your kind review. We are very pleased that we were able to help, and hope that your project is successful.

Beoordeeld met 5 van de 5 sterren

Absolutely Delighted – Superb Craftsmanship and Service!

A huge thank you to Joe and the team for my beautiful Ercol chair cushions – they look stunning. I'm absolutely thrilled with the finished product. The craftsmanship is exceptional and has truly transformed the chair.

From start to finish, the service has been outstanding. Communication was clear and friendly throughout, and the final result exceeded all my expectations. I’ll definitely be recommending this company to others – a real gem!

26 september 2025
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Antwoord van Safefoam

Many thanks Alison for your wonderful review.
Everybody here really liked your 203 seat & back cushions in our own White Boucle, we're all well pleased that you like them too.

Beoordeeld met 5 van de 5 sterren

Special thanks to Joe and the staff at Safefoam

We want to say a special thanks to the staff at safefoam for the warm welcome when picking up our new cushions for our Ercol day bed this summer. They are now safely back in France and taking pride of place in our living room.

17 juli 2025
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Antwoord van Safefoam

Many thanks Ian for your fabulous review. Also thanks for the fantastic photo you sent of the daybed in your French home. Pity we can't show it here on Trustpilot!

Beoordeeld met 5 van de 5 sterren

The team at Safefoam are magicians

The team at Safefoam are magicians. Their work in creating cushions for my chairs was spectacular. The communication with my order has been fabulous and the attention to detail on all aspects has been fantastic. I am delighted with my new cushion sets and can't recommend them highly enough to anyone who is looking to refresh their furnishings, you won't be disappointed.

17 september 2025
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Antwoord van Safefoam

Katherine we are delighted with your review, & already have received your Ercol Dining Seat for new foams & covers. Your 359 cushions, seats & backs looked brilliant in your choice of fabric. I will be putting your lovely pictures on our website as soon as possible. Thanks once again.

Beoordeeld met 5 van de 5 sterren

Well impressed with Safefoam excellent…

Well impressed with Safefoam excellent communication excellent service..
I had a cushion made for my Ercol Rocking Chair, I choose the fabric from their website. When I received the cushion I was so pleased with it- it looks fabulous on the rocker ..

Thank you
Karen

1 september 2025
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Antwoord van Safefoam

Many thanks Karen for cheering us up this morning! It's blowing a gale here & pouring down, so to hear such a lovely review does us all good! We liked your rocking chair & the fabulous Ross Fabrics Print fabric you selected.

Beoordeeld met 5 van de 5 sterren

Seat cushion order

From ordering to receiving my seat cushion the customer service was great. They didn’t have the material I wanted and sent out swatches the same day. Once ordered the cushion arrived within days.
The quality of the cushion is fantastic, from materials to design.

4 september 2025
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Antwoord van Safefoam

Thanks Linda for such a good review. Your Ercol 477 looks good! Sorry your first choice of fabric had sold out! However your second choice, our Samphire fabric, suited the bill & really looks so good.

Beoordeeld met 5 van de 5 sterren

Excellent quality and service

Excellent quality and service. Purchased full set of cushions for Ercol daybed including side bolsters in New Millennium Blue at a bargain price. No compromise on quality- excellent.

22 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

This has been one of the most efficient customer service along with a prompt delivery from an order made yesterday lunch time to arrival today.
I called up with a query and ended up purchasing the foam seat for an Ercol daybed. I even had a call in the late afternoon to say it has been dispatched and the tracking number was given. Everyone I was in contact with was lovely.
The foam seat has arrived and the quality and fit are brilliant. I would highly recommend this company to anybody wishing to replace cushions and seat pads on their Ercol furniture.

31 juli 2025
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Antwoord van Safefoam

Thanks Helen for your brilliant review. It's good for us to come back from holiday, feeling refreshed, and now to read your comments. Everybody is even happier! Your order was one of the last we sent out, it's good to hear that our courier delivered as promised.

Beoordeeld met 5 van de 5 sterren

Beautiful new cushions for my Ercol chairs

Safefoam have recently made me new cushions for my seven assorted Ercol chairs. I was given helpful advice over the phone and I was able to place the order via email. Communication was excellent throughout and I was notified when the cushions had been despatched. They are beautifully made and covered with my choice of fabrics from Ross. My chairs are transformed. When I discovered that I needed two additional studs, Joe at Safefoam sent me those too. Safefoam is a company that knows what it is doing and that wants you to be fully satisfied with their products. Quality is never cheap but their prices are very reasonable and very much more affordable than Ercol would be.

29 juli 2025
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Antwoord van Safefoam

I missed this review! Sincere apologies Vaughan. Your order was something special, 7 Ercol cushions! 6 x 365 dining seat cushions in your own fabric & the chairmaker chair in our fabric. All looking good & we are very pleased you liked them.

Beoordeeld met 5 van de 5 sterren

The company were helpful and friendly…

The company were helpful and friendly to deal with and quickly responded to requests for samples via email of fabric and a quote for the cushions and covers. I placed the order by phone.
I was very surprised how quickly the finished products were delivered and I was delighted with the quality and workmanship. I would highly recommend this company to anybody wishing to replace cushions on their Ercol furniture.

21 juli 2025
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Antwoord van Safefoam

Many thanks for your splendid review. Your daybed mattress and back cushions looked brilliant in the Ross Fabrics Caledonian Oatmeal. Comments like yours are seen by many of our potential customers when they look at our website. It helps us a lot. Best wishes.

Beoordeeld met 5 van de 5 sterren

Great product and great service.

I ordered cushions for an Ercol chair. They were made promptly, delivered without difficulty and they look and feel great! The customer service was outstanding.

11 juli 2025
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Antwoord van Safefoam

Many thanks for your kind review. We made your 203 cushions and a love seat type of cushion in your own beautiful Brown wool fabric. All the cushions looked brilliant. Please pass on the good word!

Beoordeeld met 5 van de 5 sterren

Top quality for great value

Safefoam were incredibly helpful and patient throughout our purchasing journey. We couldn't fault their customer service, their product and their attention to detail. Their knowledge of the specific cushion needed for our rare sofa was unbelievable as was the care they took over matching the cover patterns. We wouldn't hesitate to recommend them. The highest quality for the most reasonable price - 5 star!

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We are extremely pleased with the…

We are extremely pleased with the bespoke pew cushions Safefoam made for our church. From the initial enquiry to the final delivery, the service Joe gave was professional, friendly, and efficient.

The team took great care to ensure the cushions were a perfect fit for our pews, and the craftsmanship is excellent; comfortable, supportive, and beautifully finished.

They have made a real difference to the comfort of our congregation and are greatly appreciated by everyone. It's clear that this company takes pride in their work, and their attention to detail really shows.

We highly recommend them to any church or venue looking for quality, custom-made seating solutions. A big thank you for a job very well done!

27 mei 2025
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Antwoord van Safefoam

Many thanks for your very kind review. Your cushions were made from Ross Fabrics Pimlico Rouge, and really did look so good. Very best wishes to all of your congregation, now sitting in comfort!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service! Lots of good communication around fabric options and choices. And super speedy once I'd finally made my decisions!

17 juni 2025
Review zonder uitnodiging
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Antwoord van Safefoam

Many thanks Alison for your brilliant review. Your rare Ercol 835 3 seater seat cushion in such a statement fabric had us all talking! Our Helen was pleased with her work, & all involved are now so pleased with your kind review.

Beoordeeld met 5 van de 5 sterren

💯 satisfied

Great company
Great advice
Great product

So pleased with my cushion for my Ercol Grandfather Rocking Chair

17 juni 2025
Review zonder uitnodiging
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Antwoord van Safefoam

Diane, thanks for taking the time to review our service to you. We are most grateful that you also sent us a picture of your rocker in position in your lovely home. The picture will be on our website soon! The fabric you chose, our light grey stitch, suits your decor very well.

Beoordeeld met 5 van de 5 sterren

Fabulous every time

I have used safe foam a number of times since the 1990s and have found their customer service to be second to none on every occasion. This timeI phoned and spoke to Bob who was so lovely to deal with and within 2 days I had my new product. They are flexible and reliable and their products are of very high quality. I would recommend them without hesitation.

9 juni 2025
Review zonder uitnodiging
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Antwoord van Safefoam

Thank you Megan for your wonderful review. It's customers like you who spread the word about us. All we do is try our best for all of our customers. We are most grateful to you for taking the time to give us this splendid review & we're glad that you like the product.

Beoordeeld met 5 van de 5 sterren

Better than new!

Safefoam were really helpful at every step of the way with the rehabilitation of a lovely old Ercol sofa. Nothing was too much trouble, and we were even provided with a couple of scatter cushion covers made from the spare material. It's not often you get this level of personalised and super-helpful service these days. I wholeheartedly recommend them!

29 mei 2025
Review zonder uitnodiging
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Antwoord van Safefoam

Many thanks Imogen for your wonderful review. Your 203 settee looks so good in your own fabric Emporio 4618 purchased from Modelli Fabrics in Cockermouth. It looks stunning especially so in your picture with the lovely Perthshire hills in the background.

Beoordeeld met 5 van de 5 sterren

Helpful, quick deliver and quality product.

Helpful, quick deliver and quality product.
Really recommend using Safefoam. I bought a new mattress & cover for my ercol daybed.

The fabric samples, and order were all delivered quickly and are good quality. Would use again and highly recommend. Nice helpful staff too!

26 mei 2025
Review zonder uitnodiging
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Antwoord van Safefoam

Thanks Anna for your kind words & top review. You chose our Evening Blue fabric & the picture you sent of the daybed mattress does look so good. We think that prospective customers look at these reviews and are guided our way! We hope so! Best wishes & thanks once again.

Beoordeeld met 5 van de 5 sterren

My experience has been very good

My experience has been very good. Joe was super helpful all along the way. Helping to identify my Ercol models and sending out samples. Any concerns or issues were quickly handled. My sofas look fabulous and it has saved me so much money! I wouldn’t hesitate to recommend this company. Thanks very much to all the team.

18 mei 2025
Review zonder uitnodiging
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Antwoord van Safefoam

Dear Ms Gardiner, We very much appreciate the various Ercol models you have bought from us in the last month, all covered in our own Irish Oatmeal fabric. Your kind review has encouraged us all to try our best for you and all of our customers. We're now looking forward to doing your final chair cushion very soon. Once we've confirmed to you that the seat cushion will be the same on your 249 Tub Chair as on a 176! I think thet the famous Lesley Jackson book does confirm it. We're going to send you a seat cushion pattern, and we hope that it will solve the problem for us all.

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