Have used Medilink for nearly 30yrs untill recenlty their servcie was great. Although they have discontinued the pouches I have been using a replaced them with a much cheaper manufactured option... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I switched to Medilink from another company for my stoma products. My previous supplier would take x2 weeks from ordering to deliver but Medilink take 4 to 5 working days so if I order on a Mo... Toon meer
Bedrijf heeft geantwoord
We have been using Salts Medilink Brighton branch for around two years now and cannot praise the company high enough. I usually speak to Jo when requesting a new order to place a repeat prescription... Toon meer
My wife has now been receiving supplies from the Manchester depot of SaltsMedilink, for her stomach supplies, for 18 months. We moved from using Fittleworth due to their appalling service. Workin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Medilink is everything you would want from a home delivery service - discreet, confidential and reliable. We pride ourselves on being able to provide our customers with the best possible service - on time, every time. No other company can offer such a personal service delivered by dedicated and fully-trained staff from a network of customer care centres across the UK, and a team of community Stoma Care Nurses available for personal home visits or just for a chat over the telephone whenever you need them. Opening hours: 9am – 5pm Monday to Friday (England, Wales and Scotland) 9am – 5pm on Saturdays in England and Wales only
Contactgegevens
Richard Street, B7 4AA, Birmingham, Verenigd Koninkrijk
- 0800 626388
- enquiries@saltsmedilink.co.uk
- www.saltsmedilink.co.uk
3,4
Gemiddeld
28 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very pushy and nasty
I have received 35 unsolicited calls from these people since 11/30!!!!
6 december 2022
Review zonder uitnodiging
Unreliable
Just started to use this company, my order has been supplied in bits and they have sent the wrong stoma bags, they are now saying the bag I have used for years is no longer available so I am expected to accept this one.
I have not been given the choice of picking another product that would suit me.
I am still waiting for other parts of my order.
I will not be using them again.
They have telephoned me today and refused to have the incorrect Stoma bags back and I cannot use them so the NHS will be charged for them.
I must say this is the worst company I have used since having a stoma for 12 years.
12 mei 2022
Review zonder uitnodiging
I had come to rely on medilink however…
I had come to rely on medilink however due to an error by them i did not receive a call about resupply and was left in the nightmare scenario of having no spare ileostomy bags, despite this being their fault the call handler tried to shift the blame on to myself and seemed to have no appreciation of the distress running out stoma bags is, i was pleased when my stoma nurse told me there were other option with regards to supplier
14 april 2022
Review zonder uitnodiging
Always caring
Always caring. Always brilliant. Thanks Chris scunny xx
1 februari 2022
Review zonder uitnodiging
So glad I switched to Medilink
I switched to Medilink from another company for my stoma products. My previous supplier would take x2 weeks from ordering to deliver but Medilink take 4 to 5 working days so if I order on a Monday I'll get my delivery on Friday-Monday.
Was also very pleased with the free welcome pack too.
With my orders I also recieve free complimentary disposal bags, dry wipes and lovely smelling hand hygiene wipes.
My bags are pre- cut by machine by them.
Absolutely zero negative comments. 5 star service from ordering to delivery.
25 juni 2021
Review zonder uitnodiging
Antwoord van Medilink
Hi Joanna,
Thank you for your review. We are very pleased that you are happy with our service. If there is anything else we can support you with, please do not hesitate to contact us.
Kind regards,
Sharon,
Dispensing Operations Manager
Can you cut the packing material and box size down please
Great team delivering medical supplies for my dad but way too much packing material and giant boxes for the contents.
21 juni 2021
Review zonder uitnodiging
Antwoord van Medilink
Hi Sheena,
Thank you for your valuable feedback. We are continuously looking at ways to improve our service and this is something we are currently looking into.
Please feel free to email us your dad's latest order number and his Medilink Personal Number on enquiries@saltsmedilink.co.uk and I will make sure that our colleagues in the warehouse look at a way to get his supplies delivered with less packaging in the future.
Best regards,
Sharon
Dispensing Operations Manager
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.