Savaari Car Rentals Reviews 

Very bed sarvice

Pathetic and completely unreliable service.
Savaari accepted my booking, took the payment, and then cancelled it just one hour before pickup. No proper communication, no alternative arrangement, and no concern for the customer.
Because of their irresponsibility, my 75 and 76-year-old parents were left stranded at the railway station with no cab and no support. Leaving elderly passengers stranded after confirming a booking is simply unacceptable

Pathetic condition of car. Very old model . It was filthy looks a like not cleaned for ages. All broken from outside. All torn from inside.
Driver stopped the car to fill CNG after just driving few kilometres. I have to take my 10 years old son outside as he was sleeping as it was early morning after flight.
Driver said that he got the booking in the night so ha has not filled before coming for pick up.
I have booked the car two days prior.

I have recently booked Savari rentals from Delhi Airport for 7 days road trip to Himachal Pradesh covering Dharamshala, Manali and beyond to Sinkula Top in Lahaul region.
Ertiga Cab UP30DT3374 was well maintained with a very courteous Driver Adesh Srivastav.
Upon arrival cab was waiting with a warm gestures from The cheffuer.

Adesh is an adept driver with experience on hills and we as a family felt very safe and comfortable with the entire journey.

What made the experience stand out is positive attitude of Adesh, always ready to go when wanted. Even with the change in planned route , he accommodated the destinations, stopped at good locations for lunch on highways.
Even the road journey beyond Manali was enjoyable through out the picturesque Himalaya because of skill full driving.
Adesh with Savari experience made the entire holiday experience memorable.

I recommend him for any family trip from Delhi& UP . He is contactable through Savari booking. His contact number is +91 99532 43816.

We hired a cab 7 seater through Savaari for our 7-day family trip to Shimla for 4 persons. Overall, the vehicle provided was comfortable, clean, and well-suited for a long journey. The driver was cooperative at times which made certain aspects of the trip pleasant.

However, our experience was mixed due to several concerns regarding the driver's conduct. He often spoke at length about his notorious past, which was not something we expected or appreciated during a family vacation. His driving was also faster than we were comfortable with, and we had to repeatedly request that he slow down. We had some 1190 kms with us and the driver denied going detour for sightseeing for just mere 20 kms which was very disappointing. We had to unnecessarily call the customer service and the vendor for the same and at last he agreed.

At times, he appeared to exaggerate traffic conditions and road congestion in an attempt to discourage us from visiting certain sightseeing locations. these claims often seemed inconsistent with the actual situation.

The biggest concern was the lack of transparency regarding local taxes and trip-related expenses. At the end of the trip, the driver demanded ₹4,295 towards state taxes and another 1400 for toll and parking but was unable or unwilling to show any payment receipts despite repeated requests. The fact of the matter is they fool.us in paying such taxes and infact they don't pay to the government at all. He had also collected nearly 50% of the amount upfront, citing reasons such as tolls, parking charges, and CNG expenses, which reflected an unnecessary lack of trust in customers.

Savaari has built its reputation on ethical practices, reliability and transparency, and experiences like this do not align with those values. For long-distance family trips, the quality, honesty, and maturity of the driver are just as important as the quality of the vehicle. I hope Savaari strengthens its driver screening and monitoring processes to ensure customers are assigned professional, transparent, and customer-focused drivers.

Overall a Good vehicle, average driver, and concerns regarding transparency and professionalism. A trip that could have been excellent ended up being only satisfactory.

Well I seem to be going against the grain here . My experience of taxis with Savaari has been first rate . Used them three times . Drivers have been punctual , cars have been acceptable and most of all it’s an extremely cost effective and relaxed way of travelling without the hassle of getting to bus/train stations, funding your transport and getting off in a strange location and having to find your hotel . Just travelled 384 km for 8 hours from Delhi to Shimla for a little under £50 !! - they may have their critics but I’ll continue to use them.

There is no options for minus star for the review. I booked the cab for me and i paid it on my credit card they never contact me and canceled my cab with out knowing me and i did not got my refund back yet. This was happend on 22nd april and today is 31st May. Never use savaari.

🚫 Never Again with Savaari 🚫

I booked Savaari for the first time, specifically requesting a NEW, CLEAN Dzire car for a Delhi–Haridwar–Delhi trip. Apparently, “new & clean” was too much to ask.

👉 The car that arrived at Delhi Airport was banged up from the front, filthy inside, and clearly not maintained. To make matters worse, it was a CNG car and the driver stopped midway to refill gas — leaving passengers waiting 40–45 minutes outside in the heat. This was despite booking the cab a day in advance, which should have been enough time to clean and refuel.

👉 The passengers were traveling for their mother’s last rites in Haridwar, yet instead of showing sensitivity, the driver stopped midway on the highway demanding 50% payment upfront. He refused to move until paid, despite us already agreeing on 50% advance + 50% after completion. Extortion on the road — unsafe and unacceptable.

👉 The 4–5 hour journey dragged into 8–9 hours of fear and discomfort. At one point, the driver even admitted he was "feeling sleepy" - imagine the risk. On arrival, the driver demanded another ₹1300.

When I reached out to Savaari’s customer service, their response was shocking:

On the refueling delay: “How can the car move without refilling?”

On the driver’s behavior: “He was committed 50% advance, so he's just asking for the same !?”

No concern for passenger comfort, safety, or dignity. Their “solution”? A token reimbursement of ₹500 for hours of harassment, while refusing to cancel the return leg. After endless arguments from 11:30 PM to 1:45 AM, they finally cancelled — but only after squeezing another ₹1900 out of me for tolls, tax, CNG, Fastag, and who knows what else.

💥 In short: Savaari = False promises, zero accountability, zero support.
They will NOT help, NOT resolve, and will leave you stranded and unsafe.

❌ My advice: Never book Savaari. Don’t trust their marketing. Don’t risk your safety.

I felt unsafe due to the driver’s behavior and manner of driving throughout the trip.
The driver, Mr. KUMARAGURU G., operating vehicle TN-25-BF-2830 (AC Mid-Size Plus – Dzire), repeatedly drove in a rash and aggressive manner, including unnecessarily challenging or competing with other vehicles on the road. During the journey, he frequently watched cricket and news content on his mobile phone while driving and remained engaged in multiple personal phone calls, despite being requested several times to focus on driving and passenger safety.
The driver also repeatedly insisted that the air conditioning be turned off, despite the booking being for an AC vehicle. Further, he showed reluctance to drive within town limits citing traffic conditions and instead insisted that we use local auto-rickshaw services for portions of the travel.
At one stage during the interaction, I was subjected to inappropriate and insulting remarks, including being referred to as a “mental case,” which was distressing and entirely unacceptable customer conduct.
As I was travelling with my elderly mother, I no longer felt comfortable or safe continuing the return portion of the round trip and therefore chose to cancel the return journey to avoid further risk or confrontation. Despite this, I was still charged for the full round-trip booking.
This experience was deeply disappointing and raises serious concerns regarding driver screening, professionalism, passenger safety, and customer grievance handling standards maintained through Savaari’s vendor network.

Driver Name: *NANDISH*

Mobile Number: *7483577576*

Car Details: *10/12 PAX* - *KA-02-AJ-8682*

Pickup time: *7:30 am*

This driver was very rude and was asking money in unprofessional way. Whole journey he purchased many things and did not pay anything. He was under drunk and eating always guthka.

Booking id:10603118
The driver appeared to be under the influence of alcohol and was extremely rude and unprofessional from the start. When I tried to take a photo of the meter reading, he misbehaved and said, “Aur photo le lo, ye clear nahi aaya hai.”
He refused to adjust his seat, leaving very little space for passengers. Throughout the journey, he was irritated, staring at family members in an uncomfortable way, and had issues with everything we did.
The most serious concern was his driving — he was sleep-deprived, even taking naps while driving, driving rashly and overspeeding. We narrowly escaped multiple accidents. Despite repeated requests, he did not slow down.
He also shouted at us during stops, played vulgar music, and behaved disrespectfully with family members, including my mother.
Overall, a very unsafe and stressful journey. Not expected such unprofessional behavior.
Not recommended.

I always had a good experience with Savaari. Mostly used their One Way services from Chandigargh, Dehradun and New Delhi.

Savaari was excellent. We recently travelled from Bangalore to Chennai. Tye driver was very cooperative and drove well. No overspeed issue. Overall journey was comfortable and we reached on time. Recommend Savaari.

DO NOT USE THIS SERVICE. I can't give -0. Bad customer service and horrible driver. Not one word on English, cheated us by taking us to places we didn't ask and over charging. I had to call and argue and the driver said he accidentally added more milage, yeah right. I still ended up over pay by 1000 rupees. His name was Shivaji, a bad guy. He ruined my day/trip because I only stayed there for 2 days.

Driver Misbehavior and Billing Issues During Bangalore–Mysore–Wayanad Trip

My 3-day trip from Bangalore to Mysore and Wayanad (Trip ID S0925-9***637). Unfortunately, the experience was made stressful due to the driver’s behavior and conduct:
- The driver engaged in rash and unsafe driving, which caused significant discomfort.
- He repeatedly purchased snacks and cool drinks and we had to cover the costs. While we were happy to provide meals, his personal expenses far exceeded ours and felt inappropriate. It was like we taking him and taking care of him and he demanded so.
- Night charges were added to the bill, even though we never traveled during early morning or late-night hours.
- Despite repeated requests, the driver did not show or share the required interstate permits, leaving us uncertain about compliance.

We had hoped for a pleasant and worry-free trip, but the driver’s actions created unnecessary stress and dissatisfaction. Savaari should give oppurtunity to write these but the feedback form was closed in short time. With these drivers your credibility has gone way down. And dont ask further details just for the sake as you have asked for your reviews. This is more than enough with Trip ID, date etc for you to clearly fetch what ever details you want.

Alquilamos coche con conductor para ir de Agra a Delhi. El conductor iba mandando mensajes y whatsapp durante el trayecto, tuvimos que advertirle varias veces de que tenía que centrarse en la conducción

I booked and paid for a journey for 8990 INR, missed my flight, and was charged a (reasonable) 1000 INR cancellation fee. But despite multi occasions chasing - which they ignored - they failed to refund the 7990 difference.

booked an Innova Crysta specifically for comfort on a 4-hour journey. I was explicitly promised a vehicle no older than 2022, and I paid a significantly higher price for that guarantee.
What arrived was clearly an older Innova, with poor suspension, resulting in an uncomfortable ride throughout the trip. The service did not match what was sold, and the premium price was therefore unjustified.
I have had far better experiences with other providers. This booking felt like paying extra for a promise that was simply not honoured.

Our experience with Saavari.com tours and travels was extremely disappointing and stressful.

At the time of booking, we were promised a complete Shimla–Manali tour covering around 1010 km. However, the actual trip was totally different. In Manali, we were taken only to Mall Road, Solang Valley, and Hidimba Temple, which was hardly 20–25 km.

The driver refused to go ahead, stating that he was waiting for confirmation from Saavari.com. We were left stranded in the middle of the valley in cold weather with 3 girls and 2 women. Despite repeated calls, customer support did not respond, and no one took responsibility.

Our entire day was wasted, and later we were forced to pay additional money directly to the driver and manage personal travel ourselves. Even after the incident, no one contacted us to check on our safety or resolve the issue.

This was not just poor service but also unsafe for family travelers.

❌ No proper planning
❌ No customer support
❌ False promises
❌ No accountability

I strongly advise others: Please do not take risk with Saavari.com, especially when traveling with family.

This was the worst taxi service experience I have had across all ride services I’ve used. Despite the booking being confirmed and prepaid, we were unable to start the trip because the required OTP was not delivered to my international phone number. We were forced to wait nearly 20 minutes while the driver made multiple calls and we contacted customer support, as the vehicle could not be started without the OTP. If your system cannot send OTPs to international numbers, then international numbers should not be allowed during booking, or there should at least be an option to receive the OTP via WhatsApp, especially for travelers. Even after reaching the destination, we had to contact customer support again to get another OTP just to end the trip. The entire process was chaotic, poorly designed, and extremely inconvenient for a fully prepaid ride.

The very next day, to avoid OTP issues, I booked using an Indian number and selected a sedan for two suitcases—the same option I had used the previous day. However, the taxi provided was a Swift Dzire with a gas cylinder and the driver’s belongings occupying the boot, making it impossible to properly fit even one medium suitcase and one small cabin bag. Customer support claimed this was because I did not select a “carrier” option, which was never required earlier for the same luggage. As a result, three of us were forced to sit cramped in the back for a four-hour journey, with luggage kept near the driver. No proper explanation or solution was offered—only that this is “how the service works,” which is completely unacceptable.