Scott’s Jewellers Reviews 

170
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Received my granddaughter's bracelet today she absolutely loved it The quality is amazing The price was amazing The whole thing from ordering to delivery was brilliant will definitely be recomm... Toon meer

Beoordeeld met 5 van de 5 sterren

I got a ring from these and it arrived today 1st I am really happy with and would highly recommend scott jewellers for anything it is my 1st time of using these and would definitely go back to them th... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a bracelet and necklace set from Scott, it came promptly and it is lovely and heavy unlike some of the shops out there when you receive a necklace you could have gotten from primark! Scott’s j... Toon meer

Beoordeeld met 5 van de 5 sterren

Entered the competition hoping I might win something nice for my husband — I never expected it to turn into such a special surprise. Winning a men’s curb chain from Scott’s Jewellers honestly made m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

At Scott’s Jewellers (formerly Scott’s Jewellery), we specialise in Premium Gold Filled Jewellery, including chains, bracelets, pendants, earrings and rings. Our collection is designed to offer luxury quality, exceptional value and styles for everyday wear. Our jewellery is crafted for everyday wear, with a durable, tarnish-resistant finish designed to last. Shop online with fast UK & worldwide delivery, or visit our Scott’s Jewellers store in the Cleveland Centre, Middlesbrough (opening October 2026). Don’t forget to follow our Facebook page and community group for our free jewellery giveaways and exclusive offers.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

170 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 71% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(170)

111 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Order 3131

Order never arrived I’ve had zero contact from them regarding this I’m down a small fortune and that’s unacceptable

29 april 2025
Review zonder uitnodiging
Logo Scott’s Jewellers

Antwoord van Scott’s Jewellers

Hi Jamie,
We’re sorry to hear you’re still unhappy. As noted in your original review, the first parcel was marked as delivered to your letterbox but you informed us it never arrived. To resolve this, we sent a second order free of charge as a goodwill gesture — which tracking confirms was successfully delivered.

You mentioned you’d update your review once the replacement arrived, and we’ve since followed up via email but haven’t heard back.

We always aim to do right by our customers and believe we’ve gone above and beyond in this case. If there’s anything further we can assist with, feel free to get in touch directly.

Best regards,
James
Scott’s Jewellers

Beoordeeld met 5 van de 5 sterren

Gypsie link bracelet Silver

I ordered the gypsie link bracelet in silver, I was a bit apprehensive as it was so cheap but when I received it I was gobsmacked. It's chunky, heavy, and the detail in the links are beautiful 😍 loved it that much I've ordered the matching necklace. Only downfall is delivery is made by EVRI....so was a bit nervous but it came and I'm delighted 😀

22 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well worth the money

Well worth the money. They quality is brilliant aswell. I wasn't expecting much for the price but I was wrong. Treat yourself or treat someone else yous won't be disappointed

7 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought quite a few pieces from this…

Bought quite a few pieces from this website over the last year, I just got an order which was too big for me and they were more than happy to change the size for me! Easy process and relatively fast shipping. Thanks guys.

12 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

chain and bracelet…

Grandson bought a chain and bracelet the chain was ok the bracelet was missing the clasp contacted and was told to send it back for a replacement sent it back signed for postage no one in contacted again no reply rang no
answer rang again to be told it wasn't purchased from here I would not recommend buying anything from these people stay well clear from here

20 februari 2024
Review zonder uitnodiging
Logo Scott’s Jewellers

Antwoord van Scott’s Jewellers

Hello David!

Thank you for your review. We always appreciate feedback! But, we believe you are mistaken. You say you have rang ourselves but we do not have a phone number? We admit we made the mistake of sending 1 of your 2 items not fully made, and we are very sorry for the mistake. But, we then sent you a new bracelet and the item arrived and was signed But, then you claim to have not received the items?

Please contact our team so we can discuss this further. Please do not contact us by phone as we do not have a phone number.

Our live chat or Facebook page are always the fastest ways of getting in contact with our team.

Kind regards,

Scott’s jewellers

Beoordeeld met 5 van de 5 sterren

It was my first purchase from Scott’s…

It was my first purchase from Scott’s jewellers and I couldn’t fault them what so ever even when there was a delivery problem which wasn’t there fault they went above and beyond to make sure my order got to me I needed it could ask for better customer service definitely will be buying again

10 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top quality 10/10 arrived in 2 working…

Top quality 10/10 arrived in 2 working days!

11 september 2023
Review zonder uitnodiging
Logo Scott’s Jewellers

Antwoord van Scott’s Jewellers

Thank you for leaving us a 5-star review! We're thrilled to hear that you're pleased with the fast delivery times. We appreciate your recommendation and hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Goods were there when they said

Goods were there when they said! Quality is superb...12mm belcher chain and bracelet..I thought they had sent real gold they are that good!

28 april 2023
Review zonder uitnodiging
Logo Scott’s Jewellers

Antwoord van Scott’s Jewellers

Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.

It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.

Once again, thank you for your kind words and for choosing Scott's Jewellery!

Beoordeeld met 1 van de 5 sterren

Order never despatched

I made a order in march still no delivery messaged the Facebook team no reply so I’m guess I’m not going to get my order I would stay well clear of this company

14 april 2023
Review zonder uitnodiging
Logo Scott’s Jewellers

Antwoord van Scott’s Jewellers

Hello there Emma!

We sincerely apologise for this inconvenience. Thank you so much for bringing this to our attention! We pride ourselves in ensuring that our customers are 100% satisfied with their experience

We have since refunded you the full amount of your order. Unfortunately, we do get a lot of messages on Facebook and we ask all of our customers to contact us on the following email: Customerservice@scottsjewellery.com.

We appreciate all reviews good or bad, and we will strive to do better in the future!!

Thank you for taking time to leave us a review!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer