Sculpt Touch Official Reviews 

144
•
TrustScore 2 uit 5

1,8

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Beoordeeld met 1 van de 5 sterren

It’s a scam. Wish I would’ve seen reviews earlier. Ordered with plenty of time before big event. Item never arrived. Was really hopping for this specific look. Will contact bank for refund. Over 1 mon... Toon meer

Beoordeeld met 1 van de 5 sterren

ZERO STARS ZERO SERVICE ZERO ACCOUNTABILITY ZERO FVCKS GIVEN TO COMSUMERS The Order never arrived I ordered August 11, 2026 and it’s August 31, 2026, still no sign of the two outfits I ordered. I se... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered on August 20thand today is Sept 1 & it's still saying preparing order smh. I have 2 lawyers in my immediate family and I'm really thinking about suing their ass for my money being I reached... Toon meer

Beoordeeld met 4 van de 5 sterren

I absolutely love my Sculpt Touch waist trainer! It's smooth, comfortable, and works better than I expected. It holds everything in place, and helps me look amazing in my dresses! My experience wearin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Sculpt Your Curve, Just One Touch. Best Waist Trainer Award 2023.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

144 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,8

Alle reviews

(144)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I give this company no stars

I give this company no stars. They delivered my package to the wrong house & refused to compensate me. Told me to contact the carrier which they know doesn’t answer their phone. The carrier took a picture of the house where he placed my package but I only received the picture days later after contacting this company but not in real time while I was waiting for my package. I’m so disappointed in how these people handled this business transaction it’s sad never had this issue anywhere else and the house it was delivered to claimed they never received my package now imagine that!!

12 maart 2025
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We’re very sorry to hear about the delivery issues with your order. This is not the experience we strive to provide, and we want to ensure this is addressed promptly.

Even though this situation has been frustrating, please contact support@sculpttouch.com with your order details. Our team will work directly with the carrier and provide a solution.

We appreciate your patience and the opportunity to restore your trust.💛

Beoordeeld met 1 van de 5 sterren

Ordered 3 and nun of them fit they have…

Ordered 3 and nun of them fit they have no stretch at all the 1st one broke instantly i was so excited about this product just to be disappointed in the end smh 🤦🏾‍♀️ don’t recommend at all.

16 maart 2025
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We sincerely apologize for the disappointment caused by the fit and quality of your items. We understand how frustrating it is to be excited for a product and have it not meet your expectations.

Please email your order details to support@sculpttouch.com so our team can assist you directly.

Thank you for your patience. We are committed to making this right.💛

Beoordeeld met 1 van de 5 sterren

No confirmation email ,no contact at…

No confirmation email ,no contact at all,no item..$39.99 and I started not to get it in the first place bc I didn't feel right about the site bc they try too hard to make sales..not good!!

4 maart 2025
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We’re very sorry to hear about the issues with your order. This is not the level of service we aim to provide. Even though this has been frustrating, please contact support@sculpttouch.com with your order information. Our team will work to provide a solution. We appreciate your patience and the opportunity to make this right.💛

Beoordeeld met 5 van de 5 sterren

Ordered mines two weeks ago just got…

Ordered mines two weeks ago just got mines today love it I don’t know what yall talking about I love this product and it will come to your door!!!!!!!!

15 februari 2025
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

Thank you so much for sharing your experience! 💛 We’re thrilled to hear that you love your product. We appreciate your support and hope you enjoy your Sculpt Touch!✨

Beoordeeld met 1 van de 5 sterren

I made my purchase on Dec 26 and it is…

I made my purchase on Dec 26 and it is now Feb 1 i still have yet to receive my order…. Tracking hardly ever updates! Do NOT RECOMMEND

1 februari 2025
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We sincerely apologize. Even though it’s taken longer than expected, we want to make this right. Please email your order details to support@sculpttouch.com so our team can help get your order to you or issue a refund.

Thanks so much for your patience —we truly appreciate it and are here to make sure you get taken care of! 💛

Beoordeeld met 1 van de 5 sterren

I placed my order on Dec 31 2024 and…

I placed my order on Dec 31 2024 and it's now Jan 15 2025 I have not received my order. I wouldn't recommend this site to anyone else.

31 december 2024
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We’re really sorry! Even though it’s taken some time, we want to make this right. Please email your order details to support@sculpttouch.com so our team can assist you directly.

Thank you for your patience —we truly appreciate it and are here to help! 💛

Beoordeeld met 1 van de 5 sterren

I ordered with sculpt touch

I ordered with sculpt touch. Updated my address but my old address was still up as the shipping address. So I sent them an email and a message thru SHOP. Asking was there a way to fix it or did I need to cancel and reorder. They send me an email saying my address had been updated. But then sent me a message in SHOP saying they cancelled my order. I asked why would they cancel it if they responded to my email and updated the address. They told me this was my problem not theirs. This is very horrible and pour customer service. I will never order from this company again.

6 januari 2025
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We sincerely apologize for the inconvenience this situation has caused. We are taking your feedback seriously and will work on improving our communication process to prevent this from happening in the future.

We truly hope to have the opportunity to serve you better in the future.💛

Beoordeeld met 5 van de 5 sterren

At first I was worried because I had…

At first I was worried because I had not received a tracking. I sent email from the site and screenshot of payment processing and each time I received a response. It takes about 2-3 weeks but I had no issues with Customer Service or receiving my package on yesterday. I will come back and give reviews in a month on product 🙌🏽🙌🏽

31 december 2024
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

Thank you so much for sharing your experience! We’re delighted to hear that your order arrived safely and that our customer service was able to assist you promptly.

We truly appreciate your kind words—your feedback means a lot and is a great encouragement for our team. 💛

Beoordeeld met 1 van de 5 sterren

It took over a month for the tracking…

It took over a month for the tracking to say I got my items but I did not I tried to contact customer service to let them know I never received them and I haven't gotten a response so now I'm out $40 and I still don't have the pills wasted time and shipping is horrible

29 november 2024
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We’re very sorry for the delay and the trouble with your order. Please contact us at support@sculpttouch.com with your order details so we can investigate and resolve this quickly.💛

Beoordeeld met 1 van de 5 sterren

Ordered 11/16/2024

Ordered 11/16/2024, as of tiday 12/21/24 still not recieved. Unable to track my package

21 december 2024
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We sincerely apologize for the delivery issues and any inconvenience caused. We’ve escalated your case to our logistics team and will follow up to make this right. Please contact support@sculpttouch.com for assistance. 🚚💛

Beoordeeld met 1 van de 5 sterren

Haven't received my order

Haven't received my order! Nobody has responded to my email. I'm calling my bank today to file fraud! Y'all will not just take my money!

4 november 2024
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We sincerely apologize for the delay and lack of response. This is not the experience we want for our customers. Please contact us immediately at support@sculpttouch.com with your order details so we can resolve this quickly.💛

Beoordeeld met 1 van de 5 sterren

So it is now December placed my order…

So it is now December placed my order in September. They did the no apt number to deliver after I had already had waist trainers form them. Had to repay shipping sent me some bullshit ass tracking info that shows my supposed package been in new your for about month. I must say this has been an experience. If anyone asked about they I have all negative things to say and end with DO NOT ORDER from them. I took picture of everything to make sure I never have a hard time getting my money back I come with receipts lol. I really hope people do their research before purchasing anything from this company.

27 september 2024
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We’re very sorry for the trouble and frustration you’ve experienced with your order. This is not the level of service we aim to provide. Please contact us at support@sculpttouch.com with your order details so we can investigate and resolve this promptly.💛

Beoordeeld met 1 van de 5 sterren

YOU DESERVE A BIG FAT ZERO!!

I WISH I COULD GIVE THIS COMPANY A BIG FAT O!!! I ORDERED A GIRDLE ALMOST A MONTH AGO 2X! I HAVE NOT RECIEVED NOTHING! THEY CLAIMED THAT THE KEYS TO THE PARCEL LOCKER WAS PLACED IN MY MAILBOX HOWEVER THAT WAS NOT THE CASE! WHEN I DIDN'T RECIEVE IT THE FIRST TIME THEY ASKED ME TO PAY FOR SHIPPING FEES AGAIN I DID SO RELUCTANTLY AND STILL NOTHING! SPEEDX, THE COURIER THEY USE, SENT PICTURES OF THE PACKAGE IN MY BUILDING ON THE FLOOR BUT STILL HAVE NOT RECEIVED ANYTHING! I JUST DON'T UNDERSTAND WHAT THE HELL THEY'RE DOING! I CANNOT GET IN TOUCH WITH ANYONE FROM SCULPT TOUCH OR THIER COURIER SPEEDX !! I'VE EMAILED AS RECENT AS YESTERDAY! NO RESPONSE I TRIED CALLING THE COURIER PHONE NUMBER BUT IT WAS OUT OF ORDER!! I WANT MY MONEY BACK...I'M SOOO ANGRY! HOW DARE YOU TAKE PEOPLE'S MONEY! I REALLY NEEDED THAT GIRDLE FOR MY BACK!! I WILL NEVER BUY THIER PRODUCTS AGAIN!!

25 november 2024
Review zonder uitnodiging
Logo Sculpt Touch Official

Antwoord van Sculpt Touch Official

We’re extremely sorry for the frustration and inconvenience you’ve experienced with your order. This is not the experience we want for our customers. Please contact us immediately at support@sculpttouch.com with your order details so we can resolve this promptly.

We truly hope you will give us the opportunity to earn back your trust. 💛

Beoordeeld met 1 van de 5 sterren

I had very bad allergic reaction

I had very bad allergic reaction. I broke with the hives. All my face was itching. From beginning my eyes were itching. I was thinking I had reaction for mascara but after developing hives I was sure it is supplement. I do not using any different medication or supplements.
Be very careful when you will decide to use this supplement. I took allergy medications to stop the itching and feel better.

18 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely HATE this waist trainer

Absolutely HATE this waist trainer! Do not let ALL THE GREAT REVIEWS fool you like that did me!! First off, everyone says buy smaller than you would normally go, so my first try was an xs since I'm currently in a small for a much cheaper affordable waist trainer..well let me tell you that shit sucked and not me in I couldn't even get it on I got a few of the latches to close and then my belly looked like an over blown balloon I started panicking couldn't get it off myself had to have my husband I was going to rip it apart to get out of it, it also came with some sort of stain on it. Still not sure what it is and the company will not address that concern for me. As for needing a bigger size I then had to pay 12.99 a long with an additional 7.99 total came to about 17$ and that was with a 30% discount. So almost 80$ for a waist trainer I'm absolutely never going to use. They did send me a small which I was able to put on and wear and this is where the second part of my angry rant starts at. I was finally able to pull this contraption up and have it buttoned all the way up I hate it I can't say enough how much I hate it. It pushes everything up and out of the top. Literally looks disgusting. I will not wear this. Ever. I'll never recommend to anyone and I feel this is a scam. They don't fit at all like they do in the pictures and anyone wearing this and having all that extra skin and whatnot pushed up out the top don't think that shit ain't going to stick like that eventually after being forced up like that. No I don't think the size will make the difference it's the length of the actual waist trainer. I will never again spend this much money on a waist trainer I'll forever stick to the one I have and just keep sizing down. Screw sculpt touch. Oh let's not forget no refunds, returns and exchanges aren't free.

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dishonest company. Beware

I ordered 2 bottles of pills to help me lose weight. My apartment number was not on my package so it was sent back to the company. I've emailed asking for a refund but they never respond. This is the worst customer service I've ever had to deal with and I'll never order from them again. I have no product so I want my money back. They deserve no stars. It also takes forever in shipping. I waited on the shipping just to have it sent back. I'm so irritated

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible experience

I promise you, if I could've given this 0 stars I would've, I placed my order for their Glp-1 pills, I've been getting little to no response for weeks, messaged the site for a refund, it's now sending demon mailer smh. I have not received there product, so they should be considerate and just issue my refund.

5 oktober 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good product BUT take head to their offers

I ordered my first hourglass girdle back in July. It came rather quickly. Yes it was very stiff and at first I didn’t think that the XL was going to fit. But you have to put it on starting with the inside two layers. Once I wore it a few times the item begins to stretch out some allowing you to wear it longer each time. But the support is great. Fast forward… on the site I saw a buy one get two offer. So I thought this was my opportunity to buy another XL and get the xtra 2 size @ size L. I received one XL and one L and no additional items except some pink cellophane to wrap my waist with. To me this is false advertisement. I was expecting another hourglass girdle. When I contacted them they first asked me to send pictures of what I received. Then asked me did I get the cellophane in my package as if to say that’s your third item. I am very disappointed about this because it definitely wasn’t clear. But leave it to China to mislead you. Anytime you see buy one get two it’s supposed to be of the same item unless it says different and it didn’t. So be careful with their offers.

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My order took soooooo long to get to…

My order took soooooo long to get to me. I had no idea that the company was based in China or I wouldn’t have ordered. I only like to order within the US because who wants to wait up to a month to receive anything they’ve ordered. I will never order from here again only US based companies!

17 oktober 2024
Review zonder uitnodiging

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